Jobs at Uber

Leads AM tooling and digital transformation initiatives by evaluating build-versus-buy options, defining requirements with Product and Engineering, consolidating legacy applications, and managing global software rollouts. Develops adoption strategies, training, and change management programs while tracking utilization, efficiency, user satisfaction, and ROI. Serves as the bridge between commercial users and technical teams to improve workflows and create a unified Account Management workspace.

Build and manage strategic partnerships across Uber’s Mobility and Delivery businesses. Responsibilities include developing client relationships, managing deal pipelines, creating financial models, navigating ambiguity, collaborating cross-functionally, and leading complex negotiations through completion. The role requires managing high-value partnerships with major public and private-sector institutions and maintaining C-level relationships.

Own the global post-order consumer customer experience strategy, support policies, journey architecture, and defect-reduction roadmap. Lead cross-functional alignment across Product, Engineering, Operations, Commercial, and regional teams to convert customer friction into funded product improvements, automated resolutions, and consistent global policies. Track CX and operational metrics including defect rate, contact rate, CSAT, and resolution time while driving AI-enabled support modernization and influencing senior stakeholders without direct authority.

Own Uber’s global relocation and immigration service delivery strategy and execution. Lead executive relocation support, manage GRI business partners and external vendors, oversee compliance and service metrics, improve operations, and develop content strategies. Partner with Talent Acquisition, People & Places, Legal, Finance, and regional stakeholders to support international talent priorities and continuously enhance the global mobility program.

Coordinates recruiting logistics and candidate experiences across time zones, including interview scheduling, travel, onsite arrangements, candidate communication, and recruiting events. Partners with recruiters, hiring managers, administrative assistants, and stakeholders to resolve scheduling issues, manage shifting priorities, and improve recruitment processes through data-driven optimization and project leadership.

Build and grow strategic advertising partnerships with large retail and CPG brands. Lead enterprise ad sales strategy, drive adoption of Uber advertising products across Mobility and Delivery, manage complex pipelines, develop scalable proposals, and present programmatic advertising solutions to director- and C-level executives. The role requires navigating ambiguity, collaborating across teams, and using storytelling and data to influence marketing decision-makers.

Leads high-visibility global projects and program operations across Uber’s Community Operations organization. Responsibilities include structuring ambiguous requests, managing international stakeholders, maintaining schedules and business outcomes, identifying operational improvements, resolving project barriers, and mentoring program specialists and project managers. The role requires strong project management, analytical, communication, organizational, and stakeholder-management skills in a fast-paced environment.

Own consumer pricing strategy and optimization across APAC markets. Forecast fee performance, build analytical models, execute pricing changes, design experiments, monitor outcomes, and provide actionable performance insights. Partner with Product, Engineering, Operations, Finance, Legal, and Tax teams to launch pricing solutions and deliver growth, affordability, and profitability improvements.

The Marketing Manager will execute field and retail marketing campaigns, manage project timelines and workback schedules, coordinate cross-functional stakeholders, develop creative briefs, oversee agency and production partners, ensure campaign quality, and analyze performance data to generate insights and optimize initiatives. The role focuses on driving product adoption, trial, growth, and measurable business results in a fast-paced environment.

Leads global accounting operations, including month-end close, reconciliations, reporting, technical accounting, SOX controls, and audit readiness. Manages Senior Accountants and drives financial systems automation and process improvements with FinTech, Tax, Payroll, and Financial Risk Management partners. Resolves complex accounting issues, supports scalable processes across global entities, and develops team performance in a fast-paced technology environment.

Lead global B2B credit risk management, controlling customer exposure and approving credit limits, payment terms, plans, and extensions. Manage a team, monitor creditworthiness, analyze financial statements, oversee agencies and AFDA calculations, and partner globally with Sales, Operations, Finance, Accounting, and IT. Drive process improvement, AI automation, stakeholder negotiation, compliance, and financial risk mitigation.

Manages strategic grocery and retail partnerships for Uber Eats, serving as the primary client advocate. Responsibilities include growing enterprise accounts, negotiating contracts, analyzing complex data, tracking OKRs, coordinating cross-functional initiatives, resolving operational issues, influencing senior stakeholders, and managing partnership lifecycles and pipelines.

Supports Uber’s Tech and AI business development organization through partnership analysis, deal strategy, pipeline management, reporting, governance, and operational planning. The role synthesizes complex information into business insights, tracks deal performance and financial impacts, manages approval processes, launches foundational tools, and influences cross-functional stakeholders and senior executives.

Leads Uber Eats’ Mexico SMB territory commercial strategy and Account Management team serving 500+ restaurant partners. Responsibilities include driving portfolio growth, retention, advertising and promotion adoption, strategic negotiations, KPI performance, team coaching, scalable playbooks, and cross-functional execution. The role uses data, AI, and automation to identify opportunities and improve commercial productivity across cities and customer segments.

Leads Sales Operations for Uber for Business Group Mobility, partnering with sales leadership on GTM strategy, forecasting, pipeline management, territory and account planning, quota and capacity planning, performance reporting, and cross-functional operational improvements. Analyzes sales performance, develops executive recommendations, improves sales processes, and supports new GTM motions, products, and markets.

Architect and develop scalable Go/Java backend microservices and TypeScript web SDKs supporting Uber’s mapping platform. Lead full-stack technical initiatives from system design through deployment and monitoring, optimize performance and reliability, design secure APIs, collaborate across mobile and product teams, and mentor engineers while establishing architecture and documentation standards.

Manage and expand relationships with major global restaurant partners using Uber Direct. Responsibilities include onboarding brands, improving delivery performance, developing executive relationships, analyzing data, driving product adoption, leading cross-functional initiatives, and implementing partnership best practices across markets. The role requires bilingual English and Spanish proficiency, enterprise client-facing experience, and regional or multi-country experience, preferably across LATAM.

Lead Uber Advertising’s Canadian CPG sales and account management team. Develop strategy for sustainable growth, retention, cross-platform expansion, and enterprise retail partnerships. Coach Client Partners and Partner Managers, grow multi-million-dollar advertising revenue, optimize processes, collaborate cross-functionally, inform product strategy, and shape go-to-market plans. The role requires advertising sales expertise, retail media or enterprise retail experience, and strong leadership and communication skills.

Manage and grow a portfolio of small and medium-sized restaurant partners on Uber Eats. Build long-term relationships, negotiate solutions, resolve merchant issues, track portfolio KPIs, identify growth opportunities, and promote new features and marketing products. The role requires adapting to shifting priorities, using data-driven insights, collaborating with operations, marketing, and product teams, and influencing partners and stakeholders.

Manage and grow a portfolio of small and medium-sized restaurant partners on Uber Eats. Build trusted relationships, use data and KPIs to identify growth opportunities, resolve merchant issues, negotiate adoption of platform features and marketing services, and collaborate with operations, marketing, and product teams on regional strategies.