Sr Product Manager - Digital

Posted 7 Days Ago
Hiring Remotely in Tukwila, WA, USA
Remote or Hybrid
121K-226K Annually
Senior level
Fintech • Financial Services
We are a not-for-profit organization guided by the credit union philosophy of “people helping people."
The Role
The Senior Product Manager will lead the vision and strategy for BECU's digital banking, driving vendor selection and cross-functional collaboration to enhance user experience and meet business goals.
Summary Generated by Built In

Is it surprising to hear that a financial institution of 1.5 million members and over $30 billion in managed assets say that success comes from focusing on people, not profits?
Our “people helping people” philosophy has guided us since 1935, driving our deep commitment to serving our members, communities, and each other. When you join our team, you become part of a purpose-driven organization where your work makes a real difference.
While we’re proud of our history, we’re even more excited about our future. With business and technology transformation on the horizon, there’s never been a better time to be part of BECU.

PAY RANGE

The Target Pay Range for this position is $156,200.00-$190,800.00 annually. The full Pay Range is $121,200.00 - $225,800.00 annually. At BECU, compensation decisions are determined using factors such as relevant job-related skills, experience, and education or training. Should an offer for employment be made, we will consider individual qualifications. In addition to your salary, compensation incentives are available for the hired applicant. Incentives are performance based and targets vary by role.

BENEFITS – because people helping people starts with supporting you

  • 401(k) Company Match (up to 3%)

  • 4% annual contribution to your 401(k) by BECU

  • Medical, Dental and Vision (family contributions as well)

  • PTO Program + Exchange Program

  • Tuition Reimbursement Program

  • BECU Cares volunteer time off + donation match

IMPACT YOU’LL MAKE:

As a Senior Product Manager, you’ll shape the future of BECU’s digital banking experience. Your strategic vision will guide the selection of platforms, define priorities, and influence how millions of members interact with their finances. From leading vendor evaluations to crafting a roadmap for mobile-first solutions, you’ll be at the center of innovation—ensuring every decision enhances member experience and drives business growth.

WHAT YOU’LL DO:

  • Own the Vision and Strategy: Define and lead the roadmap for digital banking capabilities, focusing on mobile-first experiences that meet member needs.
  • Drive Vendor Selection: Manage the RFP process, evaluate solutions, and collaborate with stakeholders to select the right platform for BECU’s future.
  • Lead Cross-Functional Collaboration: Partner with teams across Marketing, Payments, Fraud Ops, Cybersecurity, and more to align priorities and deliver impactful solutions.
  • Analyze and Innovate: Use data insights and member feedback to identify pain points, improve adoption, and enhance overall user experience.
  • Manage Performance: Establish and monitor key metrics, ensuring products meet business goals and deliver measurable outcomes.
  • Champion Continuous Improvement: Capture lessons learned and adjust strategies to keep BECU ahead in the digital banking space.

This isn’t just about ticking off tasks on a list. It's about making a significant, positive change in BECU’s journey, where your contributions are valued, and your growth is continually fostered.

WHAT YOU’LL GAIN:

  • Strategic Impact: Influence major decisions that shape BECU’s digital banking future.
  • High Visibility: Work directly with senior leadership and cross-functional teams on critical initiatives.
  • Innovation at Scale: Drive mobile-first solutions for a growing member base.
  • Professional Growth: Expand your expertise in digital banking strategy and vendor management.
  • Collaborative Culture: Join a team that values autonomy, creativity, and results.

QUALIFICATIONS:

Minimum Qualifications:

  • Bachelor’s degree or equivalent experience in technology, business, or related discipline.
  • 7+ years of experience in product management or product development roles.
  • Experience managing and maintaining vendor relationships.
  • Ability to self-direct, identify business and customer needs, and deliver solutions.
  • Strong communication skills, including writing, editing, and presenting to senior leadership.
  • Experience with digital banking and mobile platforms.

Desired Qualifications:

  • Advanced degree preferred.
  • Familiarity with Agile and Scrum methodologies.
  • Experience developing user stories and domain expertise.
  • Strong research, leadership, and negotiation skills.
  • Product Owner certification.
  • Knowledge of AI/ML concepts as a plus.
  • Proficiency in PowerPoint and other presentation tools.

EEO Statement:


BECU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status.

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The Company
HQ: Tukwila, WA
3,000 Employees
Year Founded: 1935

What We Do

As a member-owned, not-for-profit financial cooperative, we are guided by the credit union philosophy of “people helping people.” Putting people over profit guides our everyday business decisions. Unlike many financial institutions, we aren’t privately owned. As a cooperative, we are owned by our members. This drives us to do right by the member, and right by each other as coworkers. We display this in our working culture, in our day-to-day choices to ensure both members’ and employees’ needs are met. Imagine what this type of commitment could do for your work satisfaction.

Why Work With Us

We are a team-first culture that ensures every employee has the opportunity to learn and grow. We are diving headfirst into a technology transformation.

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