Sr. Product Manager 1 - Technical

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:

About the Role: Senior Product Manager, Business Data Products & Solutions - responsible for building and optimizing compliance regulatory platform that supports various business-critical applications.
Meet our team:
In this role, you will get an opportunity to define, orchestrate, envision and enable critical and sensitive data initiatives in support of multiple organisation roadmaps and business units across regions at PayPal on behalf of Compliance Investigation Platform. You will work with business stakeholders and product development partners to understand and define business use cases and opportunities in various streams. The role will require you to understand what the key business drivers are, identify opportunities with potential to leverage internal, external, and innovative data/analytics, iterate quickly through proof-of-concepts to define the solutions, and work with delivery teams to deliver platform-based solutions that delight users. This role offers regular visibility to senior management and the opportunity to substantially influence PayPal’s business.


Job Description:

Your way to impact

• Be an independent thinker to understand the needs of our customers, regulators, auditors and develop a practical path in achieving the regulatory reporting goals.

• Collaborate with senior management, stakeholders and partnering teams to create product plans and roadmaps that helps in building and implementing product strategies consistent with company vision.

• Retrieve and analyse feedback from customers٫ stakeholders and other teams to shape requirements٫ features and end products

In your day-to-day role, you will:

• You help define the product strategy, roadmap, and prioritization for Compliance Investigation platform, evaluate the competitive landscape, and stay informed of the latest trends

• Be the voice of the customer's needs by spending time with customers, user research teams, and partnering teams to synthesize their feedback and trends

• You will manage multiple priorities with clear and measurable goals and communicate product plans, benefits, and results to all audiences, including PayPal senior leadership

• Define key metrics and lead the execution of initiatives to improve those key metrics over time

• Use A/B testing, analytics, market research, usability studies, and competitive analysis to drive product decisions and requirements

• Engage closely with engineering and architecture to help determine the best technical implementation and design while balancing time-to-market needs

• You partner closely with cross-functional teams at PayPal to design, build, and launch experiences across solutions; including Legal, Privacy, and Risk teams, to ensure the products we deliver are within regulatory boundaries

What do you need to bring:

• Six years of experience in Product Management at technology companies preferably, and familiarity with FinTech products and concepts

• Experience designing and building consumer web apps with deep attention to detail and passion for creating customer back- office experiences

• Experience building a product roadmap with ability to analyze, quantify, and articulate trade-offs of product roadmap features

• Outstanding analytical skills, specifically in using funnel tracking and BI tools to drill down on insights and create solutions to data-driven hypotheses

• History of leading and executing in fast-paced, high-growth, ambiguous environments with multiple stakeholders and dependent teams to deliver exceptional business impact

• Strong written and verbal communication skills with a talent for precise communication with senior leaders and project partners

Additional Job Description:

Subsidiary:

PayPal

Travel Percent:

0

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected].

Belonging at PayPal: 

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.