Sr Product Experience Designer

Bindplane is a focused, versatile product inside Dynatrace — purpose-built for unified OpenTelemetry-based observability. We're creating the first truly unified OpenTelemetry-based observability pipeline, giving enterprises a single place to collect, process, and route telemetry data across complex environments.

This role combines the focus and autonomy of a startup with the scale, resources, and expertise of Dynatrace. You'll benefit from mature design systems, user research capabilities, and a strong Design & Experience community while helping shape the future of observability.

We're looking for a Senior Product Experience Designer with strong frontend engineering skills who works fluidly across UX and development. You'll lead the end-to-end experience for a product domain — from user research and concept development through implementation in React — transforming complex technical workflows into intuitive, production-ready experiences that deliver real value to customers.

What You'll Do

Craft & Impact

• Lead the end-to-end product experience for your domain, translating user needs and business goals into intuitive, scalable solutions.
• Conduct research, identify customer pain points, prototype ideas, validate concepts, and deliver production-ready experiences.
• Build and maintain frontend applications using React, TypeScript, JavaScript, HTML, and CSS, with a strong focus on usability, performance, and accessibility (WCAG).
• Contribute to and evolve Bindplane's component library and design system while leveraging Dynatrace design assets where appropriate.
• Map user journeys, develop personas, and deepen understanding of customer workflows within observability and telemetry pipelines.
• Monitor product experience metrics and continuously improve user outcomes.
• Stay informed about industry trends, emerging UX practices, and competitive solutions.

Collaboration

• Partner closely with Product Managers, Backend Engineers, and fellow designers to deliver elegant, responsive user experiences.
• Create clear prototypes, specifications, and reusable components that support team delivery.
• Work iteratively, share work early, gather feedback often, and continuously refine solutions.
• Engage with the Dynatrace Design & Experience community to share knowledge and contribute to design standards.
• Participate in planning, estimation, and agile development processes.

Influence

• Clearly communicate design and technical decisions to product, engineering, and leadership stakeholders.
• Contribute visibly across Bindplane and the broader Dynatrace R&D organisation through consistent, high-quality work.
• Mentor junior designers and engineers on UX best practices, frontend quality, and user-centered thinking.
• Advocate for design excellence and support adoption of research insights and shared design standards.

What You Bring

• 5 or more years of combined experience in product/UX design and frontend development, with strong proficiency in React, TypeScript, JavaScript, HTML, and CSS.
• A portfolio of shipped product experiences, including working interfaces you've helped design and build.
• Solid grounding in UX principles: user research methods, journey mapping, persona development, usability testing, and translating findings into design decisions.
• Experience with responsive design, accessibility (WCAG), and frontend performance optimisation.
• Familiarity with REST APIs, GraphQL, or other frontend-to-backend integration patterns.
• Experience contributing to or extending design systems and component libraries.
• Clear written and verbal communication skills, with a collaborative approach to cross-functional work.
• Experience mentoring earlier-career engineers or designers.
• Bonus: knowledge of observability, monitoring, OpenTelemetry, or SaaS infrastructure platforms.

We know not everyone will meet every requirement. If you're excited about this role and bring relevant experience, we'd still love to hear from you.

• A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly.
• Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research.
• A team that thinks outside the box, welcomes unconventional ideas, and pushes boundaries.
• An environment that fosters innovation, enables creative collaboration, and allows you to grow.
• A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals.
• A truly international mindset that is being shaped by the diverse personalities, expertise, and backgrounds of our global team.
• A relocation team that is eager to help you start your journey to a new country, always there to support and by your side.
• Attractive compensation packages and stock purchase options with numerous benefits and advantages.

DOE, salary $127K - $191K, plus Health, Dental, Life, STD, LTD, 401K, PTO. Total compensation may vary depending on candidate experience/education and location.

All your information will be kept confidential according to EEO guidelines.

We offer competitive compensation, company-sponsored premium benefits, medical, dental, vacation/holidays, company matching 401(k) Plan, etc. Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by law. If your disability makes it difficult for you to use this site, please contact [email protected]. Dynatrace participates in E-Verify, participant information in English and Spanish. Right to work information in English and Spanish. EEO is the Law. To be considered for this position, please upload your resume/CV.