Jobs at Dynatrace

Leads sales operations across multiple European regions by providing analytical and strategic support to senior sales leadership. Drives territory optimization, pipeline growth, sales productivity, CRM compliance, process improvement, and business cadence. Partners cross-functionally with Marketing, Finance, Services, and HR to execute initiatives, improve sales systems and processes, deliver operational training, and support scalable growth strategies.

Serve as a technical Center of Excellence architect and subject matter expert for Dynatrace platform adoption. Lead customer engagements, pilots, best-practice development, solution methodologies, technical enablement, knowledge sharing, and topic ownership across Customer Success. Collaborate with R&D, Sales Engineering, and technical teams while assessing technologies, mentoring peers, and scaling expertise across the organization.

Drive enterprise software sales through new customer acquisition and expansion of existing accounts. Manage a portfolio of customers and prospects, build executive relationships, execute territory and account plans, conduct demonstrations and events, develop partner networks, and collaborate with sales engineering, marketing, legal, finance, and other teams to deliver successful implementations and achieve revenue targets.

Serve as a technical Center of Excellence architect and subject matter expert for Dynatrace platform adoption. Own specialized topics, develop best practices and solution methodologies, support customer engagements and pilots, assess technologies, create scalable enablement assets, and mentor Customer Success teams. Collaborate with R&D, sales engineering, and customer-facing teams to improve customer usage, value, adoption, and retention across observability and security use cases.

Architect and govern AI-first technical documentation for Dynatrace’s observability, security, and AI platform. Define content models, taxonomies, metadata, lifecycle standards, and chunking strategies optimized for people and AI systems. Curate AI-generated content, design prompts and reusable agent workflows, review documentation for accuracy, and collaborate with subject-matter experts, engineers, product managers, and AI teams. Mentor writers, improve authoring standards, and work in a docs-as-code environment using Markdown, Git, VSCode, Jira, and agentic tooling.

Owns customer adoption, renewal strategy, and subscription growth for assigned Dynatrace accounts. The role provides technical enablement, usage training, project planning, account reviews, issue escalation, and customer advocacy. It partners with sales teams to identify growth opportunities, builds executive and procurement relationships, and develops reference accounts. Candidates should understand IT operations, observability, web technologies, and customer success practices, with strong English and German communication skills.

Manage the Sydney workplace experience across office operations, employee programs, events, onboarding, visitor management, supplies, facilities support, and benefits administration. Partner with global People and Culture teams and local stakeholders to maintain a welcoming, compliant, and effective hybrid workplace. Support communications, transformation initiatives, process improvements, and global tool implementations while fostering employee engagement and company culture.

Sell Dynatrace to enterprise customers across Southern California, focusing on new-logo acquisition and land-and-expand motions. Manage a 40-account territory (0-2 customers, 35-40 prospects), engage C-level stakeholders, run demos and in-market initiatives, collaborate with sales engineering and partners, and ensure successful customer implementations and expansion.

Supports sales by delivering technical demonstrations, proof-of-concepts, cloud architecture guidance, RFIs and RFPs. Partners with sales teams, customers, channel partners, product management, and services teams to evaluate solutions and communicate Dynatrace’s observability value. Presents to executives and at industry events, troubleshoots technical issues, manages multiple opportunities, and provides customer feedback to improve products and market adoption.

Identifies, researches, and qualifies sales prospects for Dynatrace’s APM software. The role conducts outbound prospecting, contacts senior IT decision-makers, educates prospects, supports marketing campaigns and events, tracks activities in Salesforce, attends forecast meetings, meets activity metrics, and provides lead-quality feedback to marketing.

Leads compensation programs and analysis for a global employee population. Partners with HR, Finance, and business leaders on pay decisions, job evaluations, salary structures, merit and promotion cycles, incentives, market data, budgeting, and compliance. Builds compensation models, dashboards, reports, and tools; advises on policies; manages process improvements; and supports accurate compensation accruals and administration.

Supports 4–8 client accounts by analyzing Digital Experience data, using backend traces to identify root causes, and connecting technical performance to business outcomes. The role manages complex engagements, promotes new use cases, presents findings, supports proofs of concept, mentors analysts, and prepares customer and executive deliverables. Strong English and French communication, quantitative analysis, consultative client engagement, and prioritization skills are required.

Leads architecture, consulting, and implementation strategy for complex Dynatrace observability engagements. Designs scalable enterprise and cloud solutions, integrations, governance models, implementation roadmaps, and transition plans. Advises customers, supports proposals and delivery estimates, manages technical risk, mentors consultants, and drives best practices across observability, automation, security, cloud, and IT operations. The role requires customer-facing workshops, executive communication, and occasional travel.

Analyzes renewal opportunities and account histories, gathers pricing, product, partner, and contract data, and prepares system-derived renewal proposals. Uses Salesforce and Excel to validate information, review documents, test system enhancements, and coordinate with cross-functional teams. Manages assigned regional tasks, organizes findings, and ensures accurate, timely completion in a deadline-driven environment.

Supports sales by delivering technical demonstrations, proof-of-concepts, cloud architecture guidance, RFIs and RFPs, and customer presentations. Partners with sales teams, channel partners, product management, marketing, and services to evaluate solutions, troubleshoot issues, identify opportunities, and communicate technical value. Requires observability experience, strong presentation skills, and up to 30% travel.

Drive land-and-expand enterprise sales across segments (especially public sector). Qualify opportunities, manage full sales cycles, present proposals, cultivate executive relationships, and expand accounts through upsell and cross-sell.

Drive enterprise sales across Fortune 100 accounts by managing strategic customers and prospects, executing account plans, forecasting opportunities, and building executive relationships. Sell Dynatrace’s observability and security platform through demonstrations, events, partner collaboration, and enterprise solution strategies. Work with sales engineering, marketing, legal, and finance teams while using the MEDDPIC framework to acquire new business, expand existing accounts, and ensure successful customer implementations.

Leads global professional services delivery operations, including consultant capacity planning, resource allocation, utilization, quality governance, delivery standards, performance reporting, and customer engagement completion. Identifies and resolves delivery risks, manages off-track engagements, analyzes operational metrics, and drives process, tooling, and scalability improvements. Partners with regional leaders and cross-functional stakeholders to improve forecasting, delivery consistency, customer outcomes, and executive-level operational visibility.

Software engineering interns join international development teams and contribute across backend, frontend, full-stack, AI, data science, and security projects. Interns receive mentorship, gain experience with performance, scaling, and security, and work on-site four days per week. The role offers exposure to senior leadership, networking, and potential long-term opportunities including part-time work, thesis projects, and permanent positions.

Supports sales by delivering technical demonstrations, proof-of-concepts, cloud architecture guidance, solution evaluations, and executive presentations. Partners with sales teams, channel partners, customers, product management, consultants, and customer success teams. Troubleshoots technical issues, completes RFIs and RFPs, gathers customer feedback, and evangelizes Dynatrace observability solutions at customer meetings and industry events. Travel may reach 50%.