Jobs at Dynatrace

Provides technical support throughout the sales cycle by delivering product demonstrations, leading proof-of-concept evaluations, supporting cloud architecture discussions, completing RFIs and RFPs, and presenting solutions to technical and executive audiences. Partners with sales teams, channel partners, customers, product management, marketing, and services teams. Requires observability expertise, troubleshooting ability, strong communication skills, and travel up to 30%.

Manages Dynatrace’s regional partner ecosystem to generate software and services revenue. Recruits, develops, and enables partners; creates joint go-to-market strategies; communicates platform value to technical and executive audiences; drives partner-sourced pipeline; manages forecasts, business plans, and quarterly reviews; and collaborates with sales leadership to execute regional initiatives. The role requires extensive software sales, channel management, cloud services, and partnership development experience, with 25–50% travel.

Serve as an executive advisor and technical authority for enterprise observability transformations. Assess monitoring maturity, develop transformation roadmaps, architect observability across hybrid and multi-cloud environments, standardize telemetry with OpenTelemetry and Dynatrace, and guide SRE, automation, SLI, and SLO practices. Lead strategic workshops, build Observability Centers of Excellence, influence senior stakeholders, and collaborate with product, engineering, and customer success teams.

Partners with People & Culture stakeholders to gather and document business requirements, define user stories and acceptance criteria, map processes, and support Agile solution delivery. Acts as the liaison between business stakeholders, product owners, and technical teams while identifying process improvements, dependencies, risks, and impacts across HR technology solutions, particularly SAP SuccessFactors.

Advise enterprise customers on observability transformation, translating telemetry into business outcomes and developing multi-year roadmaps. Lead executive briefings, maturity assessments, hybrid and multi-cloud architecture strategy, OpenTelemetry adoption, SRE practices, SLIs, SLOs, automation, and observability Centers of Excellence. Collaborate with product, engineering, and customer success teams while guiding organizations across Kubernetes, cloud-native, and microservice environments.

Lead the end-to-end architecture and delivery of enterprise Anaplan planning solutions. Partner with Marketing Operations and cross-functional teams to gather requirements, build multidimensional models, integrate systems, ensure data integrity, and align solutions with business objectives. Serve as an Anaplan subject matter expert, guide stakeholders and delivery teams, apply platform best practices, and support continued expansion into additional business functions.

Design and build Kubernetes Operators in Go to automate Dynatrace platform installation, configuration, upgrades, and operations. Own the developer and operator experience, integrate components across engineering teams, and improve reliability, observability, resilience, automated recovery, and safe rollouts. Apply cloud-native engineering practices and AI-assisted observability to enable scalable, autonomous platform operations.

Architects AI-first documentation for Dynatrace’s observability, security, and AI platform. Defines content models, taxonomies, metadata, lifecycle, and chunking strategies optimized for people and AI consumers. Curates AI-generated and peer content, designs prompts and reusable agent templates, partners with technical stakeholders, scopes knowledge projects, improves authoring standards, and mentors writers. Works in a docs-as-code environment using Markdown, Git, Jira, VS Code, and agentic tooling.

Join Dynatrace’s Talent Academy as an early-career software engineer, contributing to backend or full-stack development of its observability platform. You will strengthen technical skills, learn Dynatrace tools and agile methods, collaborate with mentors, and transition to a development team in Linz after approximately six months of onboarding in Hagenberg. The role requires an almost completed computer science or related degree, object-oriented programming knowledge, problem-solving ability, teamwork, and English communication skills.

Lead and scale APAC post-sales operations: own regional operating model, lead analysts, partner with CS/Support/Services, deliver programs, implement automation and AI-enabled improvements, and provide executive reporting and regional feedback to global standards.

Drive enterprise software acquisition across eight strategic prospect accounts. Build executive relationships, execute account and territory plans, manage complex sales cycles, forecast using MEDDPIC, close large deals, and expand Dynatrace adoption. Partner with sales engineering, marketing, legal, finance, hyperscalers, and channel partners to develop solution strategies, conduct demonstrations and events, establish new markets, and ensure successful customer implementations.

Drive enterprise software sales across eight strategic prospect accounts. Build executive relationships, create account and territory plans, generate new business, manage complex sales cycles, forecast using MEDDPIC, lead product demonstrations and events, collaborate with sales engineering and other teams, and ensure successful customer implementations.

Lead and develop a regional enterprise sales team, provide coaching, build sustainable software sales pipelines, manage Salesforce forecasting, create go-to-market plans, monitor competitors, and collaborate with marketing, presales, partners, account executives, regional directors, and customer success. Drive government and enterprise market growth, new-logo acquisition, quota attainment, consultative selling, and consistent revenue performance.

Manage EMEA payroll operations through an outsourced CloudPay model, including payroll review and sign-off, reconciliations, controls, compliance, vendor management, KPIs, SLAs, issue resolution, team leadership, training, process improvement, and project coordination. The role partners with Finance, HR, senior leadership, and payroll providers to deliver accurate and timely payroll across EMEA locations.

Serve as a senior technical advocate for enterprise customers by diagnosing complex Dynatrace and integration issues, driving product adoption, delivering training, supporting business reviews, and advising on technical strategy. Collaborate with support, product management, R&D, and account teams to resolve issues, identify usage opportunities, document best practices, and improve customer satisfaction and retention. Coach TAMs and manage executive-level relationships while maintaining deep knowledge of Dynatrace and related cloud, application, DevOps, and ITSM technologies.

Lead and develop a regional enterprise sales team focused on Federal Department of War and Intelligence Community accounts. Responsibilities include coaching sellers, building sustainable software sales pipelines, forecasting revenue using Clari and Salesforce, creating go-to-market plans, monitoring competitors, and partnering with marketing, presales, partners, account executives, regional leadership, and customer success. The role requires closing large enterprise software deals and consistently achieving revenue and quota targets.

Drive enterprise software sales through new customer acquisition and expansion of existing accounts. Manage 7–10 customers and 5–8 prospects, execute territory plans, develop executive relationships, conduct demonstrations, close new business, and expand Dynatrace usage. Collaborate with sales engineers, SDRs, partners, marketing, legal, and finance to deliver solution strategies, accelerate complex sales cycles, and ensure successful customer implementations.

Drive enterprise software sales through new customer acquisition and expansion of existing accounts. Manage 7–10 customers and 5–8 prospects, develop territory and account strategies, engage VP and C-level executives, conduct demonstrations and events, build partner networks, and coordinate with sales engineering, marketing, legal, and finance. Grow Dynatrace usage through upselling, cross-selling, and successful implementations while consistently achieving revenue targets.

Build and maintain post-sales relationships with strategic enterprise customers, serving as a trusted technical advisor for Dynatrace deployment, adoption, configuration, and expansion. Advocate for customers with Support, Product Management, R&D, and account teams; resolve complex technical issues, identify trends, document best practices, and support business reviews and success planning. The role requires strong SaaS, cloud, observability technology, executive relationship, communication, and customer retention expertise, including exceptional English and Arabic skills.

Drive enterprise software sales across strategic public-sector accounts, managing account plans, executive relationships, forecasts, new business acquisition, and expansion opportunities. Use MEDDPIC, product demonstrations, events, channel partnerships, and cross-functional collaboration to position Dynatrace’s observability and security platform. Build relationships with VP- and C-level stakeholders, develop enterprise strategies, and ensure successful customer implementations.