Sr Product Designer

DUTIES & RESPONSIBILITIES: 

• Define new solutions that align to the organization's vision and the needs of users using problem-framing approaches and well-known tools such as Jira and Figma within a product model and agile-like processes. 
• Apply best practices to common design problems using human-centered design methods in the digital product development process. 
• Address specific product capabilities that need to be solved, such as optimizing a process or improving user engagement, based on direction received from team leads or managers. 
• Communicate decision-making rationale confidently to cross-functional team members and senior stakeholders in a clear way. 
• Utilize design facilitation skills to foster collaboration within cross-functional teams, and storytelling to build trust and establish long-term relationships. 
• Mentor and collaborate with junior team members, providing guidance and support in best practices and methodologies. 
• Models Thrivent’s leadership competencies – Model the Way, Rally the Team, and Deliver Outcomes. ​ 
• Supports and/or develops an environment in which Thrivent employees and colleagues are focused on continuous improvement, exceptional employee engagement, and an unwavering commitment to our clients. Shapes and/or supports a culture that represents the Thrivent purpose, promise and values, ensuring that Thrivent’s trust and reputation remain strong with its clients.  

Th Sr Product Designer will interact with the following roles:

• Fellow design and product team (collaboration) 

• Product Designers, Associate Product Designers (mentorship) 

• Product Managers, Design Managers, Engineering Managers (working sessions, presentations) 

QUALIFICATIONS & SKILLS:  

 Required: 

• Bachelor’s degree or equivalent experience in Interaction Design, UI/UX Design, Web Product Design, Web Development or any combination of education and experience which would provide an equivalent background. 

• 6+ years of experience in a related field, with at least 2 years focused on growth/conversion optimization.

• Proven track record of improving conversion metrics through design.

• Proven experience in leading projects and contributing to the development of multiple shipped digital products. 

• Ability to develop processes and approaches for tackling design problems, anticipating challenges, and uncovering quality solutions. 

• Strong communication skills, with the ability to explain rationale for design decisions and clarify success metrics. 

• Demonstrated application of human-centered design with a keen understanding of business and technical impacts on digital design. 

• Self-directed and proactive, with a passion for driving progress and making meaningful contributions. 

• Able to turn research into action that solves the user definition of a problem. 

• Experience in cross-functional collaboration roles, with a focus on delivering business value. 

• Extensive knowledge of how to leverage a design system and how to push the boundaries of the design system to achieve product and user goals. 

• Relevant agile experience 

Preferred:  

• Portfolio demonstrating successful growth experiments and their results

• Knowledge and experience working in diversified financial service. 

• Familiarity with current UX research, theories and methodologies (especially user-centered design processes), as well as understanding of how human factors impact ROI and the product development lifecycle.