Role Overview
As an Observability Strategist, you will serve as a trusted executive advisor and technical authority for enterprise organizations undergoing digital transformation. You will bridge the gap between deep technical infrastructure—metrics, logs, traces, and OpenTelemetry—and high-level business outcomes.
In this role, you will partner directly with C-suite executives, VP-level engineering leaders, and SRE/DevOps teams to define, execute, and scale modern observability practices. You won't just recommend tools; you will transform how enterprises measure system reliability, operational efficiency, and customer experience using the Dynatrace Software Intelligence Platform.
Key Responsibilities
Strategic Advisory & Thought Leadership
- Drive Business Alignment: Translate complex telemetry data into actionable business insights, helping customers connect application performance directly to revenue, user retention, and operational efficiency.
- Maturity Assessments: Evaluate existing enterprise monitoring/observability maturity and build multi-year transformation roadmaps toward automated, AI-driven operations.
- C-Suite Engagement: Deliver executive briefings, business reviews, and strategic workshops to CIOs, CTOs, and VP of Infrastructure/Engineering stakeholders.
Architecture & Technical Mastery
- Architect Observability Strategy: Guide enterprise adoption of full-stack observability across hybrid, multi-cloud, and microservice environments (AWS, Azure, GCP, Kubernetes).
- Open Standards & Dynatrace Ecosystem: Standardize data ingestion practices utilizing OpenTelemetry alongside native Dynatrace capabilities (Grail™, Davis® AI, OneAgent®).
- SRE & Automation Practices: Help enterprise teams establish meaningful Service Level Indicators (SLIs), Service Level Objectives (SLOs), and automated remediation workflows.
Enablement & Practice Building
- Center of Excellence (CoE): Assist enterprise clients in building internal Observability Centers of Excellence to democratize data across development, security, and operations.
- Cross-Functional Collaboration: Partner internally with Dynatrace Product Management, Engineering, and Customer Success teams to feed real-world client insights back into product strategy.
Qualifications & Requirements
- 8+ years in technical consulting, solution architecture, software engineering, or enterprise IT advisory.
- 3+ years directly focused on observability, APM, AIOps, or Site Reliability Engineering (SRE) practices at enterprise scale.
Technical Skills
- Deep Observability Expertise: Expert-level knowledge of metrics, logs, traces, profiles, and events (MELT), with a focus on open standards like OpenTelemetry.
- Cloud-Native Architecture: Hands-on familiarity with Kubernetes, serverless architecture, Docker, and multi-cloud infrastructure (AWS, Azure, GCP).
- Dynatrace Platform Knowledge: Strong proficiency with the Dynatrace ecosystem (Grail™, Davis® AI, Smartscape®, Workflows, AppEngine) or comparable enterprise platforms.
- Automation & DevOps: Understanding of CI/CD pipelines, Infrastructure as Code (Terraform, Ansible), and modern release management strategies.
Leadership & Soft Skills
- Strong executive presentation skills with a proven track record of influencing senior leadership.
- Ability to articulate technical concepts to non-technical business stakeholders clearly.
- Pragmatic problem-solving mindset with a passion for driving measurable customer outcomes.
Preferred Qualifications
- Official Dynatrace Certifications (Dynatrace Certified Professional or Master).
- Certified Kubernetes Administrator (CKA) or major Cloud Provider certifications (AWS Solutions Architect, Azure Solutions Architect).
- Background in FinOps or Business Service Management (BSM).
- Dynatrace is a leader in unified observability and security.
- We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance.
- Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances.
- You'll get to work at the forefront of innovation with Dynatrace Intelligence—the industry's first agentic operations system. Bringing together deterministic and agentic AI, it helps teams understand what's happening, why it matters, and what to do next— automatically.
- Over 50% of the Fortune 100 companies are current customers of Dynatrace.
The base salary range for this role is $192,000 - $240,000. When determining your salary, we consider your experience, skills, education, and work location.
Our total compensation package includes unlimited personal time off, an employee stock purchase plan, and a reward system.
We also offer medical/dental benefits, and a company matching 401(k) plan for retirement
We offer competitive compensation, company-sponsored premium benefits, medical, dental, vacation/holidays, company matching 401(k) Plan, etc. Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by law. If your disability makes it difficult for you to use this site, please contact [email protected]. Dynatrace participates in E-Verify, participant information in English and Spanish. Right to work information in English and Spanish. EEO is the Law. To be considered for this position, please upload your resume/CV.
Skills Required
- 8+ years of experience in technical consulting, solution architecture, software engineering, or enterprise IT advisory
- 3+ years focused on observability, application performance management, AIOps, or Site Reliability Engineering at enterprise scale
- Expert knowledge of metrics, logs, traces, profiles, events, and OpenTelemetry
- Familiarity with Kubernetes, serverless architecture, Docker, and AWS, Azure, or GCP
- Strong proficiency with Dynatrace or comparable enterprise observability platforms
- Understanding of CI/CD pipelines, Terraform, Ansible, and modern release management
- Strong executive presentation and senior leadership influencing skills
- Ability to explain technical concepts clearly to nontechnical stakeholders
- Dynatrace Certified Professional or Master certification
- Certified Kubernetes Administrator or major cloud provider certification
- Background in FinOps or Business Service Management
What the Team is Saying
Dynatrace Compensation & Benefits Highlights
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Leave & Time Off Breadth — Time off options include paid PTO, parental leave, volunteer time off, and company‑wide quarterly Wellness Days, with flexible hours and hybrid/remote arrangements noted. Feedback suggests these programs support work‑life balance across many U.S. roles, with some postings referencing an "unlimited" PTO approach.
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Healthcare Strength — Healthcare is presented as comprehensive, with medical, dental, and vision coverage plus mental‑health resources and an Employee Assistance Program; U.S. materials cite PPO/HDHP options and a Kaiser HMO in California. Feedback suggests these offerings are well regarded and form a solid core of the benefits package.
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Retirement Support — Retirement programs include a U.S. 401(k) with company match and access to retirement planning tools, with company reporting also referencing broader retirement savings programs. Feedback suggests this foundation contributes meaningfully to overall total rewards.
Dynatrace Insights
What We Do
Dynatrace lets customers understand their business like never before, so they can see beyond the complexity, find and fix problems faster and automate manual tasks with Al — so they can focus on what truly matters: running their business.
Why Work With Us
In a world that runs on software, our Al-driven insights cut through the noise, allowing you to focus on what truly matters by automating manual tasks and resolving issues with pinpoint accuracy. Our culture, fueled by curiosity, openness, and authenticity, drives our pursuit of innovation and excellence in crafting the Dynatrace platform.
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Majority of roles are hybrid with flexibility. Please speak with our recruiting team for specific details on hybrid work.
