Sr. Partner Specialist (Costa Rica)

Qualifications:

• Bachelor's Degree Related Field preferred
• A minimum of 6 years' progressive experience in a related field required
• 6+ years of experience in Sales-Ops, technical or channel experience working with technology partnerships.
• Experience supporting sales, engineering, and sales development activities.
• Strong proficiency in working with Cisco Partner Tools, Salesforce, Office package.
• Team player/Leader, self-motivated and able to work independently and take initiative.
• Strong planning and organizing skills including the ability to manage several work streams simultaneously.
• Ability to work under uncertainty and incomplete data sets.
• Excellent communication and documentation skills with a capacity to present, discuss and explain issues coherently and logically both in writing and verbally.

Want to learn more about WWT? Check us out here: https://www.wwt.com/about

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

• Health and Wellbeing: Combined Health Insurance (Dental and Vision), Employee Assistance Program, Wellness program
• Financial Benefits: Competitive pay, Profit Sharing, Life and Disability Insurance, Tuition Reimbursement
• Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Bereavement
• Additional Perks: Employee Assistance Program, Employee Discount Program and more!
  

Note: This is not an all-encompassing list and should not be used as a complete description of the plan's benefits. We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for all!

If you require accessibility accommodation(s) or adjustment during any stage of the hiring process, please let your WWT Recruiter know. The recruiter will work with you to understand your needs and help ensure an accessible experience throughout the interview process.

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Why WWT?

World Wide Technology (WWT) strives to make a new world happen. WWT's work benefits clients and partners as much as it does its people and community across the globe. Founded in 1990, WWT brings together strategy, deep technical expertise and world-class partnerships to help public and private sector organizations design, build and scale intelligent AI, digital, cybersecurity, cloud and infrastructure solutions. Through its Advanced Technology Center (ATC)—a collaborative ecosystem featuring state-of-the-art hardware and software—WWT enables clients and partners to conceptualize, test and validate innovative technology and then deploy solutions at scale using its global integration and distribution capabilities. With more than 14,000 team members and over 60 locations globally, WWT's culture—grounded in core values and leadership philosophies—has been recognized by Fortune® and Great Place to Work for its commitment to innovation, trust and creating a great place to work for all. WWT provides products and services to large enterprise, global service provider and public sector clients in up to 130 countries across six continents. Softchoice, a World Wide Technology company, supports commercial and SMB markets in the U.S. and Canada. Want to work with highly motivated individuals on high-performance teams? Join WWT today!

What is the GPA team and why join:

As a Sr. Partner Specialist - Programs within WWT, you will have the ability to work with a high performing impact team. The focus being on supporting WWT’s top performing partners alongside our Partner Managers, Global Engineers, Marketing Team, and Operations.  By managing programs of our top partners, you will gain a further understanding of the partner program that is consistent with the WWT go-to-market strategy. In your close work with WWT Sales and Global Engineering teams you will help drive awareness, enablement, guidance and troubleshooting of the assigned partner's programs. The excellent organizational leadership makes this role a great opportunity to excel in a partner-facing aspect within the ever-growing IT field, both domestically and internationally.

Responsibilities:

• Owns the programmatic aspect of some of WWT’s largest partners; be the SME and escalation point of contact internally for managed partner programs, specializations, certifications, and incentive programs.
• Continuous global collaboration with WWT Engineers, Sales, Operations, Partner Business Development, Marketing, and Leadership internally and externally.
• Defines the framework, manages, and reports the progress and completion of Partner programs of sales, marketing, and technical certification requirements to advance the relationship and maximize incentives.
• Drives and Tracks completion/action on specific programmatic tasks, from all Specializations, Certifications, and incentive programs.
• Tracks measurable numbers: revenue, programmatic cost analysis, WWT Global Certifications and Specializations, Program incentives-- communication/adjust as necessary.
• Remains current on the latest Programs and Specializations inclusive of requirements, cost analysis and WWT resource buy-in for required roles.
• Coordinates and hosts cadence calls for overall internal/external teams.
• Owns the enablement, education of program goals and plans, to internal parties.
• Understands and communicates overall requirements & expectations of Partner Programs, Certifications, and Incentive program requirements.
• Demonstrates/highlights WWT Platform content that differentiates WWT and Partner.
• Builds and maintains brand awareness of assigned partner(s) within WWT community, including but not limited to content creation of partner portal, quote to cash process, deal registration and renewals of enrolled programs, Specializations and Certifications.
• Plans and participates in Quarterly Business Reviews and supports partner counterparts in results/progress on business plan objectives.
• Proactively identify and implement actions to achieve efficiencies in our daily processes and troubleshoot issues raised by Sales Operations
• Helps manage compliance of MDF requirements by Corporate and Field Marketing to safeguard WWT from financial impacts.
• Fosters team collaboration by posting and sharing relevant content in email and other team collaboration tools.
• Creates best practices and associated content and present concepts to peers in team meetings.
• Other duties include, but not limited to:
• Business documentation
• OEM Process Management
• OEM Playbook Ownership
• Reports: Development/Analysis/Tracking
• Certs/Training & Process Education
• Incentive Program / Market Develop Funds – operational ownership/ management