Sr. Operations Insights Manager (Remote)

Job Posted 5 Days Ago Reposted 5 Days Ago
2 Locations
Remote
Senior level
Healthtech • Other • Social Impact • Software • Telehealth
Our mission is to make mental healthcare work for everyone.
The Role
The Sr. Operations Insights Manager will support Rula's growth by delivering data assets, analyzing operational processes, and synthesizing performance reporting for new verticals. They will collaborate with cross-functional teams, apply problem-solving techniques, and communicate complex insights effectively to non-technical audiences.
Summary Generated by Built In

We believe that mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms.

We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. 

We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare.

About the Role

We are seeking a Sr. Operations Insights Manager to enable Rula’s expansion of new verticals (ex. Psychiatric Services, Medicare/Medicaid, In Person therapy, etc.), as we continue our endeavor of being a comprehensive mental healthcare solution. This person will be responsible for delivering data assets that enable/drive operational processes, conduct analysis to diagnose core problems, and deliver reporting that helps synthesize performance of the verticals.

This person will have experience in delivering sustainable & reliable data assets for operations (e.g., lead scoring models), working with cross-functional stakeholders (operations, clinical, growth), applying structured problem solving to diagnose issues and suggest solutions, and communicating succinctly (written and verbal) to non-technical audiences.

Required Qualifications

  • 5+ years of analytics experience in area of operations and/or growth

  • Proficiency with Python and SQL, and at least one data visualization tool (ex. Looker, Hex, Tableau, etc.)

  • Experience delivering assets that are embedded into operational processes and workflows (ex. scripts)

  • Demonstrated ability in partnering with non-technical cross-functional stakeholders to distill complex insights into structured and simplistic solutions 

Preferred Qualifications

While having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement.

  • Experience in fast-paced, high-growth startup environments

  • Prior experience in healthcare industry

  • Expertise being embedded in departmental functions (as opposed to working on centralized analytical teams)

We're serious about your well-being! As part of our team, full-time employees receive:

  • 100% remote work environment: Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments

  • Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States

  • Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA

  • 401(k) plan access: Start saving for your future

  • Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees)

  • Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering

  • Employee Assistance Program (EAP): Support for your mental and physical health

  • New hire home office stipend: Set up your workspace for success

  • Quarterly department stipend: Fund team-building activities or in-person gatherings

  • Wellness events and lunch & learns: Explore a variety of engaging topics

  • Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all

  • Discounted programs: Fetch, SmartSpend, Ladder, SoFi

Our team

We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone.  We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued.

Compensation Range: $165.8K - $185.3K


#BI-Remote

Top Skills

Hex
Looker
Python
SQL
Tableau

What the Team is Saying

Person1
Colleen
Provider Growth Representative
“It's an honor to be a representative at Rula. In a world where so many experience isolation and wounding on their journey, Rula creates authentic opportunities for growth and connection for all of their clients, providers, and team members.“
Colleen
William
Karina
Natalie
Jordan
Anand
Gabe
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The Company
450 Employees
Remote Workplace
Year Founded: 2019

What We Do

We believe that when access to quality mental healthcare improves, patients, providers, and payers all benefit. And that’s why we’re on a mission to make mental healthcare work for everyone. We remove barriers and strengthen connection points between patients, providers, and payers to improve mental health outcomes.

With Rula, it’s easy for patients to find a high-quality therapist or psychiatric practitioner who meets their unique needs, accepts insurance, and is taking new patients.

For providers, Rula offers the flexibility of private practice, while also filling caseloads and offering the necessary behind-the-scenes support. Rula handles the marketing, credentialing, billing, and admin tasks so providers can focus on what they do best: providing care to those in need.

Rula is a remote-first company with teams who specialize in the areas of Clinical, Partnerships, Operations, Marketing, Engineering, Product, and more. We’re committed to reimagining how mental health is treated.

Why Work With Us

As a remote company, we're intentional about the culture we're building. We write things down, we communicate clearly, we follow-up, and we follow-through. We have high expectations for our team, and empower individuals with a high degree of trust and autonomy. In turn, we expect that individuals operate with a sense of ownership in everything.

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Rula Offices

Remote Workspace

Employees work remotely.

We're a 100% remote company.

Typical time on-site: None
United States

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