Sr Mgr, Talent Acquisition - US Corporate & Commercial

Posted 5 Days Ago
Be an Early Applicant
West Chester, PA, USA
In-Office
Senior level
Digital Media • eCommerce • Retail
The Role
Leads the US Corporate and Commercial talent acquisition function, managing recruiting leaders and developing scalable sourcing, pipeline, employer branding, workforce planning, analytics, vendor governance, and recruiting technology strategies. Advises senior business and HR leaders on talent decisions, drives TA transformation and process improvements, strengthens inclusive hiring practices, and develops team capabilities. The role also oversees performance frameworks, cross-functional initiatives, and selected high-priority searches.
Summary Generated by Built In

Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road.

Your Opportunity, Your Team

As Senior Manager, Talent Acquisition, you'll lead a significant portion of our TA function, guiding Managers and senior recruiting professionals as they deliver talent for the business. This isn't a role where you'll spend your days working a req list. You'll own the talent acquisition strategy for your area, from sourcing channel mix and pipeline development to employer brand activation and the operating model that ties it all together, and you'll build the systems and team capability that make great recruiting repeatable at scale.

You'll report to the Senior Director, US Talent Acquisition, and you'll operate as a true business partner to functional leaders and HR leadership, advising on talent strategy, market dynamics, and hiring decisions at a level that shapes how the organization designs itself. You'll also drive our shift toward proactive talent acquisition, embedding a talent advisor mindset across your team so that recruiters show up as labor market analysts, career coaches, hiring strategists, and process change agents.

If you're energized by building teams, frameworks, and capability rather than simply filling roles, and you want to help transform how a Fortune 500 company finds and hires talent, keep reading.

Where You'll Work

This role is hybrid and will require you to be onsite at our West Chester, PA headquarters (Studio Park) several days per month (onsite days are predetermined and standard across the company). Job seekers must reside in one of the following states to be considered: Pennsylvania, New Jersey, or Delaware. Relocation assistance is not available for this role.

What You'll Do

  • Lead and develop a team of TA professionals, setting the standards, coaching performance, and building the bench of future recruiting leaders.

  • Own the proactive talent acquisition strategy for your area, including sourcing channels, pipeline development, talent community building, and employer brand activation.

  • Advise senior business and HR leaders on talent strategy, labor market dynamics, and hiring decisions, earning a seat at the table on workforce planning and organizational design.

  • Lead TA business planning for your area, including headcount demand forecasting, recruiter capacity modeling, and alignment to workforce plans.

  • Build the KPI frameworks, capability programs, and accountability structures that make consultative, data-driven recruiting the norm across your team.

  • Identify systemic gaps in how the function operates, design solutions, and drive implementation through your leadership team.

  • Develop team capability in advanced sourcing, business partnering, data literacy, inclusive hiring practices, and candidate experience design.

  • Partner with Total Rewards on compensation strategy and offer competitiveness, bringing forward hiring market patterns that should inform comp decisions.

  • Set standards for full utilization of TA technology and data-driven recruiting practices, and hold leaders accountable for translating tools into measurable outcomes.

  • Establish vendor governance for your area, holding search firms and platform vendors accountable to defined performance standards and ROI.

  • Lead or co-lead cross-functional projects spanning process re-engineering, technology implementation, and organizational capability.

  • Represent QVC Group externally in industry forums, employer brand events, and senior recruiting networks, strengthening our market presence and talent pipelines.

  • Step into a small number of high-priority or sensitive searches when your direct involvement adds real value.

What You'll Bring

  • 10+ years of recruiting experience, including at least 5 years in progressively senior TA management roles.

  • Experience managing managers and leading recruiting teams through other leaders, including coaching, performance management, and succession planning.

  • A track record of driving TA transformation, whether shifting a team toward proactive sourcing, redesigning operating models, or building new capability at scale.

  • Strong business partnering skills, with demonstrated credibility advising HR and senior business leaders on talent strategy.

  • Fluency with recruiting data and analytics, and comfort using both to coach performance and influence decisions.

  • Experience with TA technology, workforce planning, and organizational change.

  • Commitment to inclusive sourcing and hiring practices.

#LI-AI1

Our Total Rewards package includes benefits you’ll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts! In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits.

QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at [email protected] for assistance.

If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate's qualifications, skills, experience, and geographic location as well as business and market conditions.

Skills Required

  • 10+ years of recruiting experience
  • At least 5 years in progressively senior talent acquisition management roles
  • Experience managing managers and leading recruiting teams through other leaders
  • Experience with coaching, performance management, and succession planning
  • Track record of driving talent acquisition transformation
  • Strong business partnering skills and credibility advising HR and senior business leaders on talent strategy
  • Fluency with recruiting data and analytics
  • Experience with talent acquisition technology
  • Experience with workforce planning
  • Experience with organizational change
  • Commitment to inclusive sourcing and hiring practices
  • Residence in Pennsylvania, New Jersey, or Delaware
  • Ability to work onsite at the West Chester, Pennsylvania headquarters several days per month

QVC Group Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about QVC Group and has not been reviewed or approved by QVC Group.

  • Healthcare Strength Healthcare coverage is positioned as broad, including medical, dental, vision, prescription coverage, and company-paid life insurance and AD&D. Additional wellness supports like confidential counseling and condition-management programs are also part of the offering.
  • Flexible Benefits Flexible work arrangements such as remote work, flextime, and compressed schedules are available in parts of the organization. Spending-account options like HSA and FSA are included within the benefits mix.
  • Retirement Support Retirement support includes access to a 401(k) plan with company matching, and some sources also reference a pension plan. Performance bonuses are also described as available for some employees.

QVC Group Insights

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The Company
HQ: West Chester, PA
10,001 Employees
Year Founded: 1991

What We Do

Curated Experiences. Infinite Possibilities.® We believe in a Third Way to Shop® – beyond transactional ecommerce or traditional brick-and-mortar stores – for customers who crave engaging shopping experiences. We're a select group of diverse businesses that provide customers with curated collections of unique products, made personal and relevant by the power of storytelling. We combine the best of retail, media, and social to curate experiences, conversations, and communities for millions of highly discerning shoppers. We bring joy, inspiration, and humanity to shopping. We also curate large audiences, across our many platforms, for our thousands of brand vendors. Qurate Retail Group comprises seven leading retail brands – QVC®, HSN®, Zulily®, Ballard Designs®, Frontgate®, Garnet Hill®, and Grandin Road®. We reach approximately 218 million homes worldwide via 14 television networks and reach millions more via multiple streaming services, social pages, mobile apps, websites, print catalogs, and in-store destinations. We're a world leader in video commerce globally, among the top ecommerce retailers in North America (according to Digital Commerce 360), and a leader in mobile commerce and social commerce.

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