We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Job Title: Senior Manager, HR Business Partner
Position Summary
The Senior Manager, HR Business Partner serves as a strategic partner to leaders across the Aetna Service Operations organization, helping translate business priorities into people strategies that drive performance, engagement, organizational effectiveness, and talent outcomes. This role partners closely with leaders and cross-functional HR teams to support workforce planning, organizational design, talent management, change leadership, colleague engagement, and performance management.
The role requires a strong balance of strategic thinking and practical execution, with the ability to advise leaders in a fast-paced, matrixed environment while ensuring alignment with enterprise priorities, values, and people practices.
Key Responsibilities
- Partner with leaders across Aetna Service Operations to understand business priorities and develop people strategies that support operational goals
- Provide consultation and coaching to leaders on organizational effectiveness, team structure, talent planning, succession planning, and change management
- Support talent processes including performance management, development planning, engagement actions, and workforce planning
- Use workforce data and trends to identify opportunities, risks, and priorities, and translate insights into actionable recommendations
- Partner with HR Centers of Excellence and other cross-functional teams to deliver scalable people solutions aligned to business needs
- Guide leaders through colleague-related matters with sound judgment, consistency, and alignment to company policies and practices
- Support organizational change efforts by helping leaders assess impact, communicate effectively, and drive adoption
- Strengthen leadership capability by coaching leaders on feedback, accountability, development, and team effectiveness
- Help create an inclusive, high-performing culture aligned with CVS Health Values
- Drive follow-through on key HR and business initiatives while managing multiple priorities across the client group
Required Qualifications
- 7+ years of progressive HR experience, including meaningful HR business partner experience
- Experience supporting leaders in complex, matrixed, and fast-paced environments
- Demonstrated ability to influence leaders and provide strategic HR consultation
- Experience with organizational design, talent planning, performance management, and change management
- Strong business acumen and ability to connect people strategy to business outcomes
- Strong communication, judgment, and relationship-building skills
- Ability to analyze data and use insights to inform recommendations and decisions
- Ability to manage multiple priorities and work effectively across stakeholders
Preferred Qualifications
- Experience supporting operational and front-line production teams
- Experience in a large, complex healthcare or regulated environment
- Experience partnering with senior leaders on workforce and organizational priorities
- Bachelor’s degree required
- Advanced degree and/or HR certification preferred
Pay Range
The typical pay range for this role is:
$82,940.00 - $182,549.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
Additional details about available benefits are provided during the application process and on Benefits Moments.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Skills Required
- 7+ years of progressive HR experience, including meaningful HR business partner experience
- Experience supporting leaders in complex, matrixed, and fast-paced environments
- Ability to influence leaders and provide strategic HR consultation
- Experience with organizational design, talent planning, performance management, and change management
- Strong business acumen and ability to connect people strategy to business outcomes
- Strong communication, judgment, and relationship-building skills
- Ability to analyze data and use insights to inform recommendations and decisions
- Ability to manage multiple priorities and work effectively across stakeholders
- Experience supporting operational and front-line production teams
- Experience in a large, complex healthcare or regulated environment
- Experience partnering with senior leaders on workforce and organizational priorities
- Bachelor's degree
- Advanced degree and/or HR certification
CVS Health Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about CVS Health and has not been reviewed or approved by CVS Health.
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Healthcare Strength — Health coverage includes medical, dental, and vision with HSA-eligible options, free preventive care, virtual care, and access to MinuteClinic services. Mental-health resources such as counseling support are emphasized, and coverage is often considered solid for full-time colleagues.
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Retirement Support — A dollar-for-dollar 401(k) match up to 5% after one year and an Employee Stock Purchase Plan are consistently highlighted in Total Rewards materials. Feedback suggests retirement programs are a meaningful strength within the overall package.
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Wellbeing & Lifestyle Benefits — Wellbeing offerings include up to 20 no-cost counseling sessions per issue, backup care, tuition assistance, and substantial in-store discounts, alongside broader wellness tools. These everyday perks expand value beyond base pay and can be especially meaningful for full-time schedules.
CVS Health Insights
What We Do
CVS Health is the leading health solutions company that delivers care in ways no one else can. We reach people in more ways and improve the health of communities across America through our local presence, digital channels and our nearly 300,000 dedicated colleagues – including more than 40,000 physicians, pharmacists, nurses and nurse practitioners. Wherever and whenever people need us, we help them with their health – whether that’s managing chronic diseases, staying compliant with their medications, or accessing affordable health and wellness services in the most convenient ways. We help people navigate the health care system – and their personal health care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. And we do it all with heart, each and every day.
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