Sr Manager, Sales

Posted 10 Days Ago
Be an Early Applicant
3 Locations
In-Office
Senior level
Logistics • 3PL: Third Party Logistics
The Role
Lead and develop a sales team to grow J.B. Hunt services revenue. Define opportunity strategy, monitor KPIs, ensure excellent customer experience, resolve escalations, coordinate internal teams, train personnel, and collaborate on pricing, operations, and financial performance.
Summary Generated by Built In

Job Title:

Sr Manager, Sales

Department:

Sales, Marketing & Product Management

Country:

United States of America

State/Province:

Arkansas

City:

Lowell

Full/Part Time:

Full time

Job Summary:

Under general direction, the Sr Manager Sales is responsible for managing a team of sales personnel and directing them in their day-to-day responsibilities as well as developing a strategy for their team to ensure day to day duties are accomplished. The incumbent helps their team define the opportunity strategy to sell J.B. Hunt services and align internal teams on executing the strategy to establish and grow a book of business. Responsibilities include developing and growing employees, a vast knowledge of J.B. Hunt internal systems, and executing business with excellent customer service and profitable growth through team management. This role will promote and foster a customer-centric culture by influencing a team, and external and internal clients.

Job Description:

Key Responsibilities:

• Leads talent identification, development, performance, and overall management efforts for a sales team.

• Manages performance of personnel by monitoring key performance indicators that ensure sales objectives are met.

• Promotes customer success by ensuring that an excellent customer experience is provided and personnel are proactively identifying customer inefficiencies to increase stakeholder satisfaction and operational efficiency.

• Assists direct reports in coordinating with internal teams and the customer to implement the customer's solution and maximize sales volume potential for products and services.

• Provides day to day support for employee(s) and customers often by working with leadership to handle internal and external issues that have escalated beyond the scope of the incumbent’s direct report(s).

• Collaborates and influences internal groups to optimize business processes- receivables, payables, sales, pricing, and operations.

• Fosters inclusive team environment and promote inclusivity with customer interactions • Trains sales personnel on customer presentations/QBRs.

Qualifications:

Minimum Qualifications:

High school/GED.

WITH 3-4 years of Customer Experience/Account Management or Transportation/Logistics experience.

AND/OR 2-3 years Sales experience.
AND/OR Demonstration of the following skills and abilities through education, certifications, military, or other experiences.
Experience working through change management.
Experience excelling in high volume, fast-paced work environment.
Experience working in transportation.
Ability to work in a competitive environment.
Demonstrated sales focus.
Holding people accountable/difficult conversations.
Demonstrated financial acumen.
Ability to motivate and lead a successful team.
Ability to create a customer-centric environment.
Ability to influence and motivate beyond the organizational level.
Preferred Qualifications:

Bachelor's degree in Business, Supply Chain, or Transportation Logistics.

With 3-4 years Sales, Customer Experience, and Account Management experience and/or 5+ years Transportation/Logistics experience.
This position is not eligible for employment-based sponsorship.

Compensation:

Factors which may affect starting pay within this range may include skills, education, experience, geography, and other qualifications of the successful candidate.  This position may be eligible for annual bonus and incentives based on profitability or volumes in accordance with the terms of the Company’s bonus and incentive plans, as applicable and in effect from time to time.

Benefits:

The Company offers the following benefits for full-time positions, subject to applicable eligibility requirements, as may be in effect from time to time: medical benefit, dental benefit, vision benefit, 401(k) retirement plan, life insurance, short-term and long-term disability coverage, paid time off commensurate with tenure (includes vacation and sick time), six weeks of paid maternity leave along with two weeks of paid parental leave, and six paid holidays annually.

Education:

Bachelors: Business Administration/Management, Bachelors: Supply Chain Management, Bachelors: Transportation Logistics, GED (Required), High School (Required)

Work Experience:

Sales, Transportation/Logistics

Job Opening ID:

00630480 Sr Manager, Sales (Open)

“This job description has been designed to indicate the general nature and level of work performed by employees within this classification.  It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.”

J.B. Hunt Transport, Inc. is committed to basing employment decisions on the principles of equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, persons with disabilities, protected veterans or other bases by applicable law.

Skills Required

  • High school diploma or GED
  • 3-4 years Customer Experience/Account Management or Transportation/Logistics experience
  • 2-3 years Sales experience
  • Experience working through change management
  • Experience excelling in a high volume, fast-paced work environment
  • Experience working in transportation
  • Ability to work in a competitive environment
  • Demonstrated sales focus
  • Ability to hold people accountable and have difficult conversations
  • Demonstrated financial acumen
  • Ability to motivate and lead a successful team
  • Ability to create a customer-centric environment
  • Ability to influence and motivate beyond the organizational level
  • Bachelor's degree in Business, Supply Chain, or Transportation Logistics
  • 3-4 years Sales, Customer Experience, and Account Management experience and/or 5+ years Transportation/Logistics experience
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The Company
HQ: Lowell, AR
20,147 Employees
Year Founded: 1961

What We Do

J.B. Hunt Transport, Inc. is a Fortune 500 company that specializes in technology-driven freight shipping for large and small businesses. A top-ranked third-party logistics (3PL) provider and one of the largest transportation logistics companies in North America, we provide safe and reliable services for a diverse group of customers throughout the continental United States, Canada and Mexico. Utilizing an integrated, multimodal approach, J.B. Hunt offers capacity-oriented solutions centered on delivering customer value and industry-leading service.

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