Sr. Manager, Sales Operations

Posted 3 Days Ago
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Taguig City, Metro Manila, National Capital Region, PHL
In-Office
Senior level
Cloud • Information Technology • Consulting
The Role
Lead and optimize end-to-end sales processes across the customer lifecycle, driving improvements in lead generation, onboarding, pipeline management, account prioritization, and closing. Manage and develop cross-functional teams, influence strategic decisions, implement best practices, and support operational plans to improve sales efficiency and business performance.
Summary Generated by Built In

It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description: 

Overview

Responsible for developing and optimizing sales process strategies to improve efficiency and business performance. Leads the evaluation, implementation, and continuous improvement of sales programs and processes across the customer lifecycle, including lead generation, activation and onboarding, lead management, account prioritization, pipeline management, and closing strategies.

What you bring to the role

  • Proven experience leading large, cross-functional teams composed of experienced professionals, supervisors, and people managers.

  • Ability to contribute to the development of operational plans and business strategies that support organizational objectives.

  • Demonstrated capability to influence and provide input on strategic decisions impacting the functional area.

  • Experience recommending, implementing, and continuously improving department-specific processes, policies, and best practices to drive operational excellence.

Qualifications

  • Minimum of 8 years of functional experience, including at least 5 years in a position-specific role.

  • Minimum of 5 years of leadership experience, with a strong preference for managing through subordinate managers.

  • Demonstrated mastery of the subject matter, with a proven ability to drive significant business impact and contribute to organizational success.

  • Excellent communication, stakeholder management, and sales acumen.

  • Experience managing and/or selling SaaS, AI, or other technology products is highly desirable.

  • Background in vendor or client onboarding, implementation, and activation is highly preferred.

Skills Required

  • Minimum of 8 years of functional experience, including at least 5 years in a position-specific role
  • Minimum of 5 years of leadership experience (preferably managing through subordinate managers)
  • Proven experience leading large, cross-functional teams of experienced professionals, supervisors, and people managers
  • Ability to contribute to development of operational plans and business strategies
  • Demonstrated capability to influence and provide input on strategic decisions impacting the functional area
  • Experience recommending, implementing, and continuously improving department processes, policies, and best practices
  • Excellent communication, stakeholder management, and sales acumen
  • Experience managing and/or selling SaaS, AI, or other technology products
  • Background in vendor or client onboarding, implementation, and activation
  • Demonstrated mastery of subject matter with ability to drive significant business impact

Ingram Micro Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ingram Micro and has not been reviewed or approved by Ingram Micro.

  • Strong & Reliable Incentives Feedback suggests bonus eligibility is common and commission structures can lift total earnings in sales roles. Pay is described as solid and reliably on time in many contexts.
  • Healthcare Strength Feedback suggests the health offering is comprehensive, with multiple medical options including a copay-only plan and an HSA plan with employer funding. Wellness programs, pharmacy support, and an EAP reinforce the package.
  • Retirement Support Feedback suggests retirement support includes a 401(k) with company match and automatic savings features. This provides a structured foundation for long-term savings.

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The Company
HQ: Irvine, CA
27,182 Employees
Year Founded: 1979

What We Do

Ingram Micro helps businesses Realize the Promise of Technology™. It delivers a full spectrum of global technology and supply chain services to businesses around the world. Deep expertise in technology solutions, mobility, cloud, and supply chain solutions enables its business partners to operate efficiently and successfully in the markets they serve. Unrivaled agility, deep market insights and the trust and dependability that come from decades of proven relationships, set Ingram Micro apart and ahead.

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