- Define the product roadmap by working with your product management counterparts and leaders to identify and drive forward new capabilities.
- Write robust requirements, prioritize the backlog, and work closely with the engineering teams to deliver and test quality software.
- Develop and manage project plans and key stakeholder engagement strategy on all initiatives.
- Build relationships with key business partners and other brand stakeholders; articulate product needs clearly and succinctly to different audiences and cross-functional partners.
- Develop in-depth knowledge of industry trends and standards to introduce continual process, tool, and methodology improvements.
- Identify, measure, and interpret results to validate product strategy; provide research, analysis, and support for identifying, evaluating, and resolving strategic opportunities.
- Influence strategy for area/team.
- Experience in designing, developing, and implementing platforms, APIs, and/or complex customer capabilities — particularly within e-commerce checkout, cart, or payments domains.
- Familiarity with checkout conversion optimization, cart abandonment reduction, promotions surfacing and redemption, and payment method integration (including digital wallets, BNPL, and fraud prevention).
- Experience working with large software engineering teams both within and outside of your domain.
- Demonstrate technical acumen; ability to influence and debate solutions with technical team members, to understand technology solutions and potential tradeoffs, and to represent technical concepts to nontechnical stakeholders.
- Ability to assess relatively complex situations and analyze data to make judgments and recommend solutions — including interpreting funnel analytics and A/B test results to drive checkout performance.
- Sound knowledge of concepts and procedures specific to own subject area and a basic understanding of the procedures in other relevant areas.
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What We Do
In 1969, Don and Doris Fisher opened the first Gap store on Ocean Avenue in San Francisco. They wanted to make it easier to find a great pair of jeans, and they did. Their denim and records store was a hit, and it grew to become one of the world’s most iconic brands. Today we’re represented in more than 1400 stores in over 40 countries, and online. We have headquarters in New York, London, Shanghai, Tokyo, and, of course, San Francisco. Our unique aesthetic is optimistic cool, elevated American style. Our clothes are crafted with care, with focused attention to thoughtful design. We believe in staying true to our heritage while creating what’s next. Don and Doris Fisher always wanted to “do more than sell clothes.” They wanted to support the people who ran their company, to be active in their communities, and to have a positive impact on the world. Their vision helped transform retail, and we’re still following their lead. We stand for freedom and possibility for all; we champion diverse ideas that transcend generations, geographies and genders.
