SR Manager Operations

Posted Yesterday
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Flint, MI, USA
In-Office
Senior level
Logistics • Transportation • 3PL: Third Party Logistics
The Role
Leads warehouse operations across shipping, receiving, inventory, sequencing, and material flow. Manages supervisors and hourly teams, monitors productivity and inventory metrics, develops employees, supports staffing and succession planning, maintains customer relationships, ensures safety and quality compliance, and drives process improvements, corrective actions, and operational reporting.
Summary Generated by Built In

Are you looking to join a dynamic team that provides its people with the tools to be successfull and opportunities to grow?
Universal Logistics is a leading provider of customized transportation and logistics solutions, offering a comprehensive suite of services including transportation, value-added, intermodal, and specialized services utilized throughout entire supply chains. 
Universal has immediate career opportunities in your area. Apply today to become part of the Universal team! 

Logistics Insight Corporation (LINC), a subsidiary of Universal Logistics Holdings, Inc., is a leading third-party logistics (3PL) provider offering customized supply chain solutions across North America. Through experienced leadership, innovative technology, and operational excellence, LINC delivers warehousing, transportation, inventory management, sequencing, and value-added logistics services for some of the world's largest manufacturers.


Our operation is based in Flint, MI, supporting General Motors across multiple warehouse operations focused on pick and pack, sequencing, inventory management, and material flow. We are looking for experienced leaders who enjoy developing teams, driving performance, and building strong customer relationships in a fast-paced environment.


What You'll Do

  • Lead all day-to-day warehouse operations, including shipping, receiving, inventory management, sequencing, and material flow activities.
  • Provide leadership and direction to supervisors and warehouse associates while fostering a culture of accountability, safety, and continuous improvement.
  • Monitor operational performance, labor utilization, inventory accuracy, and productivity metrics to ensure customer expectations are met.
  • Develop supervisors and team members through coaching, performance management, and ongoing employee development.
  • Partner with customer representatives to maintain strong working relationships and quickly address operational concerns.
  • Support workforce planning, staffing, scheduling, and succession planning initiatives.
  • Identify and implement process improvements that increase efficiency, reduce costs, and improve service levels.
  • Ensure compliance with company policies, safety requirements, quality standards, and customer expectations.
  • Manage daily operational reporting and communicate business performance to senior leadership.
  • Lead problem-solving efforts and support corrective actions to improve operational performance.

What We're Looking For

  • 3-7 years of leadership experience within warehousing, logistics, manufacturing, automotive, transportation, distribution, or 3PL operations.
  • Proven experience managing frontline leaders and large hourly workforces.
  • Strong leadership, communication, and employee development skills.
  • Experience working directly with customers and managing operational performance metrics.
  • Strong problem-solving and decision-making abilities.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Experience with inventory management, labor planning, productivity measurement, and continuous improvement initiatives.
  • Proficiency with Microsoft Office and Warehouse Management Systems (WMS).
  • Bachelor's degree in Business, Supply Chain, Logistics, Operations Management, or a related field preferred but not required.
  • Strong work ethic, sense of urgency, and desire to continue growing within operations leadership.

Skills Required

  • 3-7 years of leadership experience in warehousing, logistics, manufacturing, automotive, transportation, distribution, or 3PL operations
  • Experience managing frontline leaders and large hourly workforces
  • Strong leadership, communication, and employee development skills
  • Experience working directly with customers and managing operational performance metrics
  • Strong problem-solving and decision-making abilities
  • Ability to manage multiple priorities in a fast-paced environment
  • Experience with inventory management, labor planning, productivity measurement, and continuous improvement initiatives
  • Proficiency with Microsoft Office and Warehouse Management Systems (WMS)
  • Bachelor's degree in Business, Supply Chain, Logistics, Operations Management, or a related field
  • Strong work ethic, sense of urgency, and desire to continue growing within operations leadership

Universal Logistics Holdings, Inc. Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Universal Logistics Holdings, Inc. and has not been reviewed or approved by Universal Logistics Holdings, Inc..

  • Affordable Benefits — Feedback suggests some employees view health-insurance costs as acceptable and report access to core medical, dental, and vision options. Coverage appears to begin after a waiting period for certain roles, indicating basic affordability and availability for many positions.

Universal Logistics Holdings, Inc. Insights

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The Company
HQ: Warren, MI
10,459 Employees
Year Founded: 1932

What We Do

Universal Logistics Holdings, Inc. is a North American third-party logistics provider and holding company whose subsidiaries deliver customized, end-to-end supply-chain solutions. Its services include contract logistics, dedicated transportation, intermodal freight, trucking, freight forwarding, customs clearance, and transportation brokerage. The company serves customers across the United States, Mexico, and Canada, helping them scale capacity, streamline operations, and manage complex transportation requirements.

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