Sr Manager, Communications and PR LATAM

Posted 6 Days Ago
Be an Early Applicant
Hiring Remotely in México
Remote
Senior level
Digital Media • Kids + Family • Music • News + Entertainment
The Role
Leads Mattel’s communications and public relations function across Latin America. Responsibilities include regional communications strategy, executive and corporate communications, reputation and crisis management, government affairs PR, brand and franchise PR, agency governance, measurement, and communications for the Mexico manufacturing facility. The role advises regional leadership, develops the LATAM communications team, coordinates global and local stakeholders, and advances modern, AI-enabled communications practices.
Summary Generated by Built In
Company Description

CREATIVITY IS OUR SUPERPOWER It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.

Job Description

This role leads Mattel's Communications and PR function across the entire Latin America region, our second-largest international market. The role provides strategic leadership for enterprise communications, executive communications, corporate reputation, issues management, including PR in support of our manufacturing facility in Mexico, PR in support of govt relations priorities, and integrated Brand & Franchise PR.

RESPONSIBILITIES:

  • Lead Mattel's Communications function across LATAM, providing strategic direction across enterprise communications, executive communications, corporate reputation and integrated Brand & Franchise PR and select internal communications.
  • Develop and execute regional communications strategies that align corporate, commercial and brand priorities while supporting Mattel's business objectives across the diverse LATAM markets.
  • Serve as the strategic communications advisor to regional leadership, providing counsel on reputation, executive visibility, issues management, and business communications.
  • Oversee Brand & Franchise PR across LATAM, ensuring communications strategies support Mattel's portfolio of brands, Consumer Products, Location-Based Entertainment and entertainment initiatives.
  • Lead communications for Montoi manufacturing facility as related to proactive and crisis communications.
  • Create and execute PR plans and results in support of govt affairs programs that help drive the growth of Mattel in LatAM.
  • Lead the planning and integration of corporate and brand communications, ensuring opportunities are amplified through one coordinated external voice.
  • Direct regional PR agency network governance and communications standards while providing oversight of campaign strategy, execution and measurement.
  • Lead crisis communications and reputation management across the region, partnering with global and regional stakeholders to manage issues effectively, particularly at the plant level and in close collaboration with government affairs in the region.
  • Build and develop the LATAM Communications team through direct management of the Senior Public Relations Associate, providing coaching, development and performance leadership.
  • Foster collaboration across Global Communications, regional functions and local markets to improve consistency, operational effectiveness and communications capability.
  • Champion innovation through adoption of modern communications practices, measurement frameworks and AI-enabled communications tools.

Qualifications

QUALIFICATIONS

  • Bachelor's Degree Bachelor’s degree in Business Analytics, Engineering, Finance, Actuarial Science, Business, or related fields.
  • 5-7 years of experience in Business Intelligence/Business Analytics/Commercial Planning or related roles.
  • Background in toys, technology, or retail (combination preferred). Regional experience in matrix organizations (MX/BR).
  • A similar position in an international FMCG firm is considered a plus.
  • Strong analysis and problem-solving skills.
  • Able to analyze data and provide innovative solutions and actions.
  • Advanced storytelling and strong executive communication.
  • Dealing with ambiguity & resilience.
  • Organizational skills, attention to detail & adaptability.
  • Ability to work and communicate with stakeholders at different levels of the organization.
  • Results oriented, winning mentality, competitive, strong will to succeed.
  • SQL (advanced).
  • Data & BI: Tableau; Google BigQuery & Google Cloud; IBM Cognos; Alteryx; Dataprep; ThoughtSpot; Microsoft 365
  • Data Governance (advanced); Data Quality (intermediate, preferred).
  • Excel (advanced) with macros, Power Query, Power Pivot.
  • Agile methods (Scrum/Kanban, preferred)
  • Generative AI (intermediate, preferred)
  • Python (Nice to have)
  • Fluent in Spanish & English.
  • GCP (Google Cloud)
  • Tableau

 

Additional Information

How We Work

We are a purpose driven company aiming to empower generations to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors
 

  • We collaborate Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
  • We innovate At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
  • We execute We are a performance-driven company. We strive for excellence and are focused on pursuing best-in-class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.
     

Who We Are

Mattel is a leading global toy and family entertainment company and owner of one of the most iconic brand portfolios in the world. We engage consumers and fans through our franchise brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO, Masters of the Universe, Matchbox, Monster High, MEGA and Polly Pocket, as well as other popular properties that we own or license in partnership with global entertainment companies. Our offerings include toys, content, consumer products, digital and live experiences. Our products are sold in collaboration with the world’s leading retail and ecommerce companies. Since its founding in 1945, Mattel is proud to be a trusted partner in empowering generations to explore the wonder of childhood and reach their full potential.

Mattel’s award-winning workplace culture has been recognized by Forbes, Fast Company, Newsweek, Great Place to Work, TIME, and more.

Visit us at https //jobs.mattel.com/ and www.instagram.com/MattelCareers .

Mattel is an Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers, and all applicants will receive consideration for employment without regard to race, ethnicity, color, national origin, religion, sex, gender, gender identity or expression, sexual orientation, veteran and protected veteran status, disability status, and or any other basis protected by applicable federal, state or local law.

 

Skills Required

  • Bachelor’s degree in Business Analytics, Engineering, Finance, Actuarial Science, Business, or a related field
  • 5–7 years of experience in Business Intelligence, Business Analytics, Commercial Planning, or related roles
  • Background in toys, technology, or retail
  • Regional experience in matrix organizations, particularly Mexico and Brazil
  • Experience in an international FMCG firm
  • Strong analysis and problem-solving skills
  • Advanced storytelling and executive communication skills
  • Ability to manage ambiguity and demonstrate resilience
  • Organizational skills, attention to detail, and adaptability
  • Ability to communicate with stakeholders at different organizational levels
  • Advanced SQL
  • Experience with Tableau, Google BigQuery, Google Cloud, IBM Cognos, Alteryx, Dataprep, ThoughtSpot, and Microsoft 365
  • Advanced data governance skills
  • Intermediate data quality skills
  • Advanced Excel skills, including macros, Power Query, and Power Pivot
  • Agile methods, including Scrum or Kanban
  • Intermediate generative AI skills
  • Python experience
  • Fluency in Spanish and English
  • Google Cloud Platform experience

Mattel Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Mattel and has not been reviewed or approved by Mattel.

  • Retirement Support — Retirement benefits include automatic company contributions in addition to matching, with auto-enrollment and automatic increases that support long-term savings. Features like age-based company contributions and loan availability reinforce the program’s strength.
  • Parental & Family Support — Family support is emphasized through paid parental leave and access to fertility and family-building resources, complemented by on-site childcare at select campuses. Recent program additions broaden support for parents and caregivers across locations.
  • Leave & Time Off Breadth — Many salaried roles receive flexible or unlimited PTO alongside holiday programs and hybrid/flexible scheduling. This breadth of time-off options provides greater flexibility compared with traditional accrual systems.

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The Company
HQ: El Segundo, CA
10,467 Employees
Year Founded: 1945

What We Do

We are a purpose driven company with a mission to create innovative products and experiences that inspire, entertain, and develop children through play. We treat play as if the future depends on it — because it does. Play is our language, and we speak to our consumers authentically by representing the world as they see and imagine it. Mattel is a leading global toy company and owner of one of the strongest catalogs of children’s and family entertainment franchises in the world. We engage consumers through our portfolio of iconic brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO, Masters of the Universe, Monster High and MEGA, as well as other popular intellectual properties that we own or license in partnership with global entertainment companies. Our offerings include film and television content, gaming and digital experiences, music, and live events. We operate in more than 35 locations and our products are sold in more than 150 countries in collaboration with the world’s leading retail and ecommerce companies. Mattel is recognized for the second year in a row as a Great Place to Work™ and as one of Fast Company’s Best Workplaces for Innovators in 2022.

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