We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
POSITION SUMMARYAs a Senior Manager, Technical Product Management - Artificial Intelligence Solutions, you will lead the delivery of transformative Artificial Intelligence capabilities that improve operational efficiency, reduce risk, and accelerate decision-making across CVS Health. This role plays a critical part in advancing enterprise adoption of intelligent technologies and ensuring innovative solutions deliver measurable business value.
The Senior Manager, Technical Product Management - Artificial Intelligence Solutions is responsible for defining product strategy, prioritizing roadmaps, and driving the end-to-end delivery of Artificial Intelligence-powered solutions. This highly visible individual contributor role partners closely with infrastructure, engineering, architecture, cybersecurity, operations, and business leaders to transform complex business challenges into scalable technology solutions.
As part of the Artificial Intelligence and Machine Learning Solutions Engineering and Delivery organization, you will help shape how Artificial Intelligence is deployed at Fortune 5 scale. You will lead initiatives involving Machine Learning, Generative Artificial Intelligence, agent-based systems, intelligent automation, and enterprise platform integrations while building expertise in product strategy, executive stakeholder engagement, and digital transformation.
This is a U.S.-based REMOTE position; candidates must reside within the United States.
PRIMARY DUTIES AND RESPONSIBILITIESProduct Strategy and Artificial Intelligence Solution Delivery
Own product vision, strategy, roadmap prioritization, backlog management, and end-to-end delivery for multiple Artificial Intelligence initiatives supporting Information Technology Operations, Cybersecurity, and enterprise technology organizations. Ensure solutions align with business priorities and deliver measurable outcomes.
Stakeholder Management and Cross-Functional Partnership
Partner with business, engineering, architecture, security, data, infrastructure, and operations stakeholders to define requirements, align priorities, evaluate opportunities, iterate on prototypes, and deliver scalable Artificial Intelligence solutions that solve complex business challenges.
Agile Product Management and Execution Excellence
Lead Agile delivery processes including backlog prioritization, sprint planning, dependency management, risk mitigation, release planning, and delivery governance to ensure predictable, high-quality execution across multiple concurrent initiatives.
Performance Measurement and Business Value Realization
Define, track, and communicate key performance indicators, financial metrics, delivery milestones, business outcomes, risks, and value realization measures to senior leaders and executive stakeholders. Establish clear success criteria and ensure transparency throughout the product lifecycle.
Enterprise Adoption and Organizational Transformation
Drive solution adoption, organizational change management, and continuous improvement efforts while identifying opportunities to scale successful Artificial Intelligence capabilities across CVS Health. Influence stakeholders to maximize business value and accelerate enterprise-wide adoption.
REQUIRED QUALIFICATIONS7+ years of experience in Technical Product Management, Product Ownership, Delivery Management, Program Management, or related roles delivering software, Artificial Intelligence, Machine Learning, automation, or technology solutions from concept through production.
7+ years of experience leading cross-functional teams and influencing stakeholders across engineering, architecture, security, operations, and business functions within large, matrixed organizations.
7+ years of experience delivering large-scale technology initiatives with measurable business outcomes, including operational efficiency improvements, automation gains, risk reduction, cost savings, business process transformation, or user adoption growth.
7+ years of experience working with technical platforms and systems, including cloud-based Artificial Intelligence services, Application Programming Interfaces, intelligent system architectures, integrations, data flows, and engineering teams to drive successful product delivery.
7+ years of experience operating in Agile and Scrum environments with ownership of product backlogs, prioritization, sprint execution, release planning, and collaboration tools such as Jira and Confluence.
Experience supporting Artificial Intelligence, Machine Learning, Generative Artificial Intelligence, agent-based systems, intelligent automation, or related emerging technology initiatives within large, complex organizations.
Experience delivering Artificial Intelligence or automation solutions from proof of concept through production deployment, adoption, operationalization, and value realization.
Experience partnering with Information Technology Operations, Cybersecurity, Infrastructure, or Enterprise Technology organizations to deliver large-scale transformation initiatives.
Experience presenting product strategy, technology roadmaps, business cases, delivery outcomes, and strategic recommendations to senior leaders and executive stakeholders.
Experience defining key performance indicators, objectives and key results, financial metrics, and value realization frameworks to measure product success and business impact.
Bachelor’s degree from accredited university or equivalent work experience (HS diploma + 4 years relevant experience).
BUSINESS OVERVIEWBring your heart to CVS Health Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.
Pay Range
The typical pay range for this role is:
$106,605.00 - $213,210.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
Additional details about available benefits are provided during the application process and on Benefits Moments.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Skills Required
- 7+ years Technical Product Management or related roles delivering software, AI/ML, automation, or technology solutions from concept to production.
- 7+ years leading cross-functional teams and influencing stakeholders across engineering, architecture, security, operations, and business functions.
- 7+ years delivering large-scale technology initiatives with measurable business outcomes (efficiency, automation, risk reduction, cost savings).
- 7+ years working with technical platforms including cloud-based AI services, APIs, integrations, and data flows.
- 7+ years operating in Agile and Scrum with ownership of product backlogs, sprint execution, release planning, and using Jira and Confluence.
- Bachelor's degree from an accredited university or equivalent work experience.
- U.S. residence (position is U.S.-based remote; candidates must reside within the United States).
- Experience supporting AI, Machine Learning, Generative AI, agent-based systems, or intelligent automation initiatives.
- Experience delivering AI or automation solutions from proof of concept through production deployment and value realization.
- Experience partnering with IT Operations, Cybersecurity, Infrastructure, or Enterprise Technology organizations on large-scale transformations.
- Experience presenting product strategy, roadmaps, business cases, and outcomes to senior leaders and executives.
- Experience defining KPIs, OKRs, financial metrics, and value realization frameworks to measure product success.
What We Do
CVS Health is the leading health solutions company that delivers care in ways no one else can. We reach people in more ways and improve the health of communities across America through our local presence, digital channels and our nearly 300,000 dedicated colleagues – including more than 40,000 physicians, pharmacists, nurses and nurse practitioners. Wherever and whenever people need us, we help them with their health – whether that’s managing chronic diseases, staying compliant with their medications, or accessing affordable health and wellness services in the most convenient ways. We help people navigate the health care system – and their personal health care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. And we do it all with heart, each and every day.
