ABOUT UNILEVER:
Be part of the world’s most successful, purpose-led business. Work with brands that are well-loved around the world, that strive to improve the lives of our consumers and the communities around us every day. Every day, nine out of ten Indian households use our products to feel good, look good and get more out of life – giving us a unique opportunity to build a brighter future. We promote innovation, big and small, to make our business win and grow; and we believe in business as a force for good. Our brilliant business leaders and colleagues provide mentorship and inspiration, so you can be at your best.
At HUL, we believe that every individual irrespective of their race, colour, religion, gender, sexual orientation, gender identity or expression, age, nationality, caste, disability or marital status can bring their purpose to life. So apply to us, to unleash your curiosity, challenge ideas and disrupt processes; use your energy to make the world a better place. As you work to make a real impact on the business and the world, we’ll work to help you become a better you!
JOB PROFILE: -
Job Position: Key Account Executive, Beauty eCommerce
Local Location: Mumbai HO
Main Purpose: HUL representative to the accounts and responsible for building strong relationships with customer & key customer stake holders. Create competitive, profitable & sustainable mutual plan with customer & ensure excellent execution of plan to provide growth on various categories & channel.
Main Accountabilities:
• Customer Management-
o Create & maintain positive business relationship with direct end customers by continuously proposing solutions that meet their objectives
o Develop and manage sales strategy for each of the designated category buyers
o Develop strategy for acquiring new customers in line with Unilever strategy
• Negotiation-
o Close the deal with customer by negotiating trade terms, trade funding & counterparts according to Unilever strategy
o Manage overall category investments for the customer
o Share of assortment, share of voice with the account and on platform visi negotiations
• Customer Business Plan -
o Lead and execute Joint Business Planning together with the customer in line with both organization & customer objectives
o Develop account specific strategic plans to generate insights for customer/channel (consumer journey, off platform – on platform synergies, traffic)
o On line availability as per the stocking norm set for each SKU
o Land the innovation funnel on time in full with the customer.
o Ensuring service rates & Preparing volume forecasts & plans. Plan regular activations/Joint Marketing Plan to create excitement in the category
• Performance Evaluation-
o Measure and review category performance; margins and customer profitability
o Meet and exceed growth, revenue and availability/content on platform.
• Input :
o Category growth & overall performance POS, market shares, Availability)
o Shopping missions
o Shopper understanding
o Launch performance
o Key call to actions from Joint business planning
• Output -
o Identify new sales opportunities (Up selling/Cross selling)
o Review sales performance, category growth at sub category levels
o Strategies to recruit new consumers & retain existing ones
• Metrics -
o Growing categories competitively and profitably.
o Building categories of the future
o Sales target achievement
o Share of assortment, share of impressions, conversions
o Retail margin and customer profitability
o Service levels / online availability.
Critical success Factors for the Job:
Key Skills -
• Strong analytic quantitative and qualitative
• Business acumen
• Insight into action
• Negotiation
• think customer’s category strategy
• think customer’s / channel shopper
• think delivering profitable category growth
• think business opportunities
Relevant Experience:
Essential:
- Graduation in business / marketing
- Self-motivated with analytical rigor
- Experience in leading teams is critical
Desirable:
Customer facing experience Overall Sales & Marketing experience – 3+ years
Key Environment Internal: with CSPs, Supply Chain, CD-ops, KAE’s External: Key Customers
"Our commitment to Equality, Diversity & Inclusion”
Unilever embraces diversity and encourages applicants from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.
Note: "All official offers from Unilever are issued only via our Applicant Tracking System (ATS). Offers from individuals or unofficial sources may be fraudulent—please verify before proceeding."
Skills Required
- Graduation in business or marketing
- Strong analytical rigor and quantitative and qualitative analysis skills
- Experience leading teams
- Customer-facing experience
- Overall sales and marketing experience of 3+ years
- Business acumen and negotiation skills
Unilever Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Unilever and has not been reviewed or approved by Unilever.
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Healthcare Strength — Healthcare coverage is described as comprehensive, spanning medical, dental, vision, life insurance, and occupational health support alongside a 24/7 employee assistance program. Wellbeing offerings such as health checks, resilience tools, and counseling support the perceived depth of health-related benefits.
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Retirement Support — Retirement support includes a 401(k) match that reaches up to 5% of base salary, strengthening the overall value of the package. Share and savings options are also referenced as part of longer-term financial support beyond salary.
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Flexible Benefits — Benefits customization is enabled through tools such as a “My Reward” system and a “Benefits Envelope” that allows employees to personalize selections. Flexible working approaches are also associated with improved overall satisfaction, reinforcing perceived choice and adaptability in the total rewards offering.
Unilever Insights
What We Do
Be part of the world’s most successful, purpose-led business. Work with brands that are well-loved around the world, that improve the lives of our consumers and the communities around us. We promote innovation, big and small, to make our business win and grow; and we believe in business as a force for good. Unleash your curiosity, challenge ideas and disrupt processes; use your energy to make this happen. Our brilliant business leaders and colleagues provide mentorship and inspiration, so you can be at your best. Our portfolio ranges from nutritionally balanced foods to indulgent ice creams, affordable soaps, luxurious shampoos and everyday household care products. We produce world-leading brands including Lipton, Knorr, Dove, Axe, Hellmann’s and Omo, alongside trusted local names and innovative-forward thinking brands like Ben & Jerry’s, The Dollar Shave Club and Dermalogica. Every individual here can bring their purpose to life through their work. Join us and you’ll be surrounded by inspiring leaders and supportive peers. Among them, you’ll channel your purpose, bring fresh ideas to the table, and simply be you. As you work to make a real impact on the business and the world, we’ll work to help you become a better you.
