Sr. IT Administrator

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Holland, MI
In-Office
Insurance
The Role

JOB DESCRIPTION

SUMMARY

Opportunity for a Sr. IT Administrator to join Adient’s automotive plant in Holland, MI. The Sr. IT Administrator manages the plant’s IT department and will provide services and support to Plant Operations. Focus on cost-effective solutions with a continuous improvement mindset to maximize performance and efficiency.

RESPONSIBILITIES

  • Manage IT Team, primarily on 1st shift weekdays, ensuring support for off-shift, weekends, and on-call support.
  • Consult with plant management on continuous improvement ideas and fulfill requests.
  • Project Management or key team member of projects to deliver new initiatives and service improvements.
  • Drive problem management resolution and permanent corrective actions.
  • Provides key Plant IT contact for internal and external Adient Customers.
  • Ensures Company IT activities are communicated promptly to the Plant Leaders.
  • Responsible for IT tasks related to launches and communicating updates at readiness reviews.

IT Infrastructure & Applications

  • Responsible for the daily operations of computer systems including but not limited to the following:
    • Perform Level 1, incident management, and support for hardware, communications, networking, software, and shop-floor systems at the manufacturing facility. Escalate to next-level support teams if applicable.
    • Monitor, event management and administration of local IT Infrastructure.
    • Adhering to the processes and standards of the company.
    • Manage access to IT services while complying with Security and Vulnerability standards.
    • Ensure system backups are current and can be restored.
    • Schedule and coordinate hardware and infrastructure installation with Corporate and 3rd party suppliers.
    • Maintain Key and Operational Metrics.
    • Maintain documentation of IT Services, Equipment, and Procedures.
    • 7x24 on-call availability for critical plant operation system support.
    • Willingness to work 45+ hours a week and weekends.

QUALIFICATIONS

  • 6 years of IT-related experience.
  • 3 years leading IT operations services and team.
  • Strong communication, analytical, project management, and problem-solving skills.
  • Ability to delegate and track multiple work streams.
  • Desire to have broad responsibilities and work in a fast-paced environment.
  • Bachelor’s Degree in IT or Associate/Technical Degree in an IT-related field of study with 5+ years of experience.

Additional Desired

  • At least 3 years of experience in a manufacturing environment, ideally in the automotive industry.
  • Manufacturing Execution System (MES) experience.
  • Basic database knowledge and report writing skills.

PRIMARY LOCATION

Lakewood

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The Company
HQ: London
1,686 Employees
Year Founded: 2000

What We Do

We are a specialist insurer and reinsurer with a 100-year record of helping clients navigate the world’s most complex and demanding risks. Part of the global top-10 insurance group, MS&AD, we have operations in Lloyd’s of London, the Middle East and Asia. With deep risk expertise backed by a trusted claims service, we deliver continuity in an uncertain world. Our role places us at the forefront of many of our chosen lines, which include property, marine, casualty, natural resources, and crisis management.

If you are looking for one of our sister firms, search for MS Amlin Insurance S.E., MS Reinsurance or MS Amlin Marine.

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