At Skillsoft, we believe skills fuel growth. Our mission is to empower every organization and every learner to turn constant change into continuous growth. As part of the team, your skills will help organizations understand what skills they have, what they need next, and how to apply them in ways that drive real performance and progress.
Senior Infrastructure Engineer
Join us at Skillsoft, where we are redefining enterprise learning and helping organizations build their Skillsforce™ of the future. Through our innovative software technology platform, we bring together immersive multimodal learning experiences, advanced analytics, AI-driven insights, and world-class content to deliver measurable transformative impact at scale. At Skillsoft, we are building the Skillforce™ of the future—a workforce that is ready, adaptable, resilient, and equipped to thrive alongside rapidly evolving AI tools and technologies.
Skillsoft is seeking an adaptive, innovative and experienced Senior Infrastructure Engineer who excels in dynamic enterprise environments, with a strong focus on end-user computing, device management, and modern workplace technologies. This individual will play a key role in delivering secure, scalable, and high-performing endpoint and virtual desktop solutions across our global workforce. The role requires a strong operational mindset, attention to detail, and the ability to continuously improve device management, patching, and application delivery processes.
In this role, you will have the opportunity to be responsible for maintaining high standards across endpoint platforms, ensuring seamless user experiences, and driving automation and optimization across device lifecycle management. If you are passionate about modern workplace engineering and delivering frictionless end-user experiences at scale, we invite you to be part of what’s next.
RESPONSIBILITIES
- Own end-to-end device management across platforms using Microsoft Intune and Jamf Pro, ensuring compliance, security, and performance standards are met.
- Deliver and maintain endpoint configuration, policies, and controls within the Microsoft 365 ecosystem.
- Design, build, and improve application packaging and deployment pipelines for enterprise software distribution.
- Execute and continuously improve patch management processes to ensure timely vulnerability remediation and system stability.
- Support and enhance Virtual Desktop Infrastructure (VDI) environments, ensuring availability, performance, and user experience.
- Troubleshoot and resolve complex endpoint, application, and device-related incidents across global environments.
- Collaborate with security, infrastructure, and service desk teams to align on standards, policies, and operational improvements.
- Drive automation and process optimization across endpoint provisioning, software deployment, and lifecycle management.
- Maintain documentation, standards, and operational runbooks to support consistent and scalable delivery.
Skills & Experience Required
- 5+ years of professional Infrastructure Engineering experience with a strong focus on end-user device management and modern workplace technologies with a Bachelor’s degree or commensurate experience
- Hands-on expertise with Microsoft Intune and Jamf Pro for device management across Windows and macOS environments.
- Strong working knowledge of Microsoft 365 services, including endpoint security, identity, and device compliance.
- Robust experience in application packaging and deployment using industry-standard tools and practices.
- Solid understanding of patch management strategies, vulnerability management, and endpoint security controls.
- Experience supporting and maintaining VDI environments (e.g. Azure Virtual Desktop, Citrix, or equivalent).
- Strong troubleshooting skills across operating systems, endpoint configurations, and enterprise applications.
- Experience working in global enterprise environments with distributed teams and users.
Preferred Experience
- Experience with automation and scripting (e.g. PowerShell, Bash) to streamline endpoint management tasks.
- Exposure to endpoint analytics, monitoring, and reporting tools to drive data-led improvements.
- Familiarity with zero-touch provisioning and modern device onboarding solutions (e.g. Autopilot, DEP).
- Experience operating within ITIL-based service management environments and contributing to continuous improvement initiatives.
Skillsoft (NYSE: SKIL) is a global leader in AI-native skills management for the human + AI era. By unifying learning, real-time skills intelligence, and workforce insights, Skillsoft helps enterprises build their Skillforce™ — humans and AI working together to drive measurable business outcomes. Through personalized, interactive learning across leadership, technology, and compliance, Skillsoft enables organizations to close critical skill gaps and accelerate transformation. Skillsoft is trusted by thousands of organizations worldwide, including 60% of the Fortune 1000, and supports a global community of more than 105 million learners. Learn more at skillsoft.com.
Thank you for taking the time to learn more about us.
If this opportunity intrigues you, we would love for you to apply!
NOTE TO EMPLOYMENT AGENCIES: We value the partnerships we have built with our preferred vendors. Skillsoft does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Skillsoft employee or hiring manager in any form without a signed Skillsoft Employment Agency Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.
Skillsoft is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.
Skills Required
- 5+ years of professional Infrastructure Engineering experience focused on end-user device management and modern workplace technologies
- Bachelor’s degree or equivalent commensurate experience
- Hands-on expertise with Microsoft Intune and Jamf Pro across Windows and macOS environments
- Strong knowledge of Microsoft 365 services, endpoint security, identity, and device compliance
- Experience with application packaging and enterprise software deployment
- Experience with patch management, vulnerability management, and endpoint security controls
- Experience supporting and maintaining VDI environments such as Azure Virtual Desktop or Citrix
- Strong troubleshooting skills across operating systems, endpoint configurations, and enterprise applications
- Experience in global enterprise environments with distributed teams and users
- Automation and scripting experience using PowerShell or Bash
- Experience with endpoint analytics, monitoring, and reporting tools
- Familiarity with zero-touch provisioning and device onboarding solutions such as Autopilot or DEP
- Experience in ITIL-based service management environments and continuous improvement initiatives
What the Team is Saying
Skillsoft Compensation & Benefits Highlights
How does Skillsoft ensure its pay and bonus plans are competitive?
Skillsoft’s compensation is supported by employee feedback around market-rate pay, bonus opportunities, benefits and total rewards. The company pairs compensation with flexibility, learning access and career development programs that employees describe as part of the overall value of working there.
- Market-aligned pay and bonus opportunities: Employees describe Skillsoft’s compensation as competitive, especially in roles with bonus potential. Employees surveyed on external review sites cite “salary plus bonus potential” as market rate, quarterly bonus access in sales and a strong compensation plan. A marketing employee cited “great pay,” while a solution design architect described Skillsoft as offering a “very competitive benefits and total compensation package.” (Comparably; Glassdoor)
- Performance-based rewards: Skillsoft employees point to bonus opportunities as part of the company’s rewards approach. A software engineer said their bonus was “excellent,” while sales employees cite quarterly bonus access as part of their compensation package.
- Benefits as part of total rewards: Skillsoft’s total rewards are also supported by employee comments about health benefits, insurance benefits, flexible time off, remote work and work-life balance. Employees surveyed on external review sites cite health benefits and insurance benefits as strengths, while other employees highlight great benefits, remote-first work and flexibility as part of the employee experience. (Comparably; Glassdoor)
- Growth and learning as added value: Skillsoft’s rewards approach is connected to its employee growth culture. The company provides employees with access to Percipio, Aspire Journeys, role-based pathways, instructor-led training, coaching and CAISY® simulations. Employees describe Skillsoft as a place with “continuous learning opportunities across the tech stack” and “no better place to learn and grow.”
● External signals:
○ Compensation and bonus: Employees on external review sites cite market-rate salary plus bonus potential, quarterly bonus access in sales, a strong compensation plan, “great pay” and an “excellent” bonus as compensation strengths. (Comparably; Glassdoor)
○ Total rewards: Employees on external review sites describe Skillsoft as offering “great benefits,” a “very competitive benefits and total compensation package” and benefits that support work-life balance, flexibility and employee growth. (Glassdoor)
○ Health and insurance: Employees on external review sites cite health benefits, insurance benefits and good health plans as strengths of Skillsoft’s employee experience. Mental health benefits are also listed among Skillsoft’s employee benefits. (Comparably)
○ Flexibility as a reward: Employees on external review sites connect rewards not only to pay, but also to remote work, flexible hours, flexible time off, independence and management that avoids micromanaging. (Glassdoor; Comparably)
Bottom line: Skillsoft supports competitive pay through market-rate compensation, bonus opportunities and a broader total rewards experience that includes benefits, flexibility and career development.
Skillsoft Insights
What We Do
Skillsoft (NYSE: SKIL) is a global leader in AI-native skills management for the human + AI era. By unifying learning, real-time skills intelligence, and workforce insights, Skillsoft helps enterprises build their Skillforce™ — humans and AI working together to drive measurable business outcomes. Through personalized, interactive learning across leadership, technology, and compliance, Skillsoft enables organizations to close critical skill gaps and accelerate transformation. Skillsoft is trusted by thousands of organizations worldwide and supports a global community of more than 105 million learners. Learn more at skillsoft.com.
Why Work With Us
We help the world's biggest companies build better workforces — and we invest just as much in our own people. Learning new skills is a core part of your job here. We're fully remote, spread across the globe, and united by a shared belief that learning changes careers.
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Skillsoft Offices
Remote Workspace
Employees work remotely.
