Sr. HR Representative

Posted Yesterday
Be an Early Applicant
2 Locations
In-Office
40K-76K Annually
Senior level
Insurance
The Role
Provides operational and administrative support across the employee lifecycle, including HRIS data changes, recruiting, compensation, benefits, performance management, employee relations, systems testing, and issue resolution. Serves as an HR process and technical subject-matter expert, mentors HR staff, maintains data integrity and confidentiality, supports end users, ensures compliance with policies and SLAs, and identifies process improvements.
Summary Generated by Built In
Job Posting End Date: October 12

When you join the team at Unum, you become part of an organization committed to helping you thrive.

Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life’s moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide: 

  • Award-winning culture 

  • Inclusion and diversity as a priority 

  • Performance Based Incentive Plans

  • Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability 

  • Generous PTO (including paid time to volunteer!) 

  • Up to 9.5% 401(k) employer contribution 

  • Mental health support 

  • Career advancement opportunities 

  • Student loan repayment options 

  • Tuition reimbursement

  • Flexible work environments 

*All the benefits listed above are subject to the terms of their individual Plans.

And that’s just the beginning…  

With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you’re directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today! 

General Summary:•This is the operational support and administrative function of all employee life-cycle activities. Requires a mastery of all fundamentals of the role within the team and demonstrated achievement of quality and production standards.
•Provides daily support both by researching and resolving issues and by processing job data changes, perform systems testing, and completing administrative activities across multiple HR functions and/or regions. This will vary by HR function and include but not limited to recruiting, performance management, compensation, benefits, HRIS, and employee relations.
•Mentors HR Specialists and HR Case Managers and serves as subject-matter expert.
•Serves in a capacity to influence change which will simplify the user experience, reduce risk, and increase operational performance.
•Conducts all business process and/or systems testing required in support of upgrades, enhancements, and or new work activities.

Principal Duties and Responsibilities

  • Serves as the technical and process subject matter expert resource relative to administration of all HR programs, products, services and workflow. 
  • Applies excellent understanding of the interdependencies with all facets of HR to include Workday to ensure business processes are efficient, accurate and compliant. 
  • Follow all Standard Operating Procedures (“SOPs”) and adhere to all organizational and department specific policies, procedures, and SLAs.
  • Capable of working on a small team, in a role with responsibility for day-to-day administration, providing support to end users, and facilitating and improving business process flow.
  • Own responsibility for confidentiality, data integrity, ensuring its validity, accuracy and timely entry into the applicable HR system(s).
  • Articulates and maintains HR standards, inform management of issues that require attention and suggest opportunities for improvement.
  • Consistently makes an independent business decision in response to demand. 

Job Specifications

  • Bachelor’s degree preferred or equivalent experience in human resources, business administration or a related field preferred.
  • 2-3 years experience working in a human resource discipline including but not limited to HRIS, compensation, payroll, recruitment, performance management, and/or benefits administration.
  • Experience applying in-depth knowledge of HR policies, procedures, standards, and legal requirements, in order to answer related questions via phone and email within established SLAs.
  • Ability to use discretion, exercise good judgment and resourcefulness, tact, diplomacy and maintain strict confidentiality
  • Strong analytical skills to be able to break down a problem, situation or process into its component parts, to separate the main issues from side issues, to understand the nature of parts and their relationship to one another.
  • Enhanced knowledge of state and federal laws pertaining to human resources.
  • Excellent verbal and written communication skills required.
  • Strong time management and organization skills to schedule time effectively and use efficient work methods and tools.
  • Team player who works effectively with colleagues to achieve targets and objectives.
  • Ability to work under pressure, remain calm, objective and controlled in responding to urgent or demanding situations.
  • Proficient with Microsoft Office Suite and Workday desired. 
  • Seeks out job challenges and opportunities to constantly improve skills.

~IN1

#LI-CW1

Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide.

Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status.

The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience.

$40,000.00-$75,600.00

Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not.  All benefits are subject to the terms and conditions of individual Plans.

Company:

Unum

Skills Required

  • Bachelor's degree in human resources, business administration, or a related field, or equivalent experience
  • 2-3 years of experience in a human resources discipline, including HRIS, compensation, payroll, recruitment, performance management, or benefits administration
  • In-depth knowledge of HR policies, procedures, standards, and legal requirements
  • Ability to answer HR-related questions by phone and email within established SLAs
  • Ability to use discretion, sound judgment, resourcefulness, tact, and diplomacy while maintaining strict confidentiality
  • Strong analytical skills and ability to break down complex problems and processes
  • Knowledge of state and federal human resources laws
  • Excellent verbal and written communication skills
  • Strong time management and organizational skills
  • Ability to work effectively with colleagues as a team
  • Ability to work under pressure and respond calmly to urgent or demanding situations
  • Proficiency with Microsoft Office Suite and Workday
  • Commitment to continuously improving skills and processes

Unum Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Unum and has not been reviewed or approved by Unum.

  • Healthcare Strength — Benefits are described as starting day one and include medical coverage along with employer-provided life, short-term disability, and long-term disability. On-site amenities like a gym and café are also part of the health-and-extras package in some locations.
  • Retirement Support — The retirement offering is positioned as a standout through a high employer 401(k) contribution. This retirement support is repeatedly framed as a key draw within the total rewards package.
  • Leave & Time Off Breadth — Paid time off is characterized as generous, with additional personal days and company closure days also described. The time-off program is presented as broader than many peers on paper.

Unum Insights

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The Company
HQ: Chattanooga, TN
9,536 Employees

What We Do

Unum is a company of people serving people. A Fortune 500 company, we help millions of people gain affordable access to disability, life, accident, critical illness, dental and vision benefits through the workplace — benefits that help them protect their families, their finances and their futures. Our products and services meet the needs of a diverse workforce that includes four generations, growing ethnic diversity and changing family dynamics. A strong commitment to social responsibility is one of Unum's core values. In fact, we place particular emphasis on contributing to positive change in the communities in which we live and work. Helping our communities become better is a natural extension of the commitment we make each and every day to our customers — to help employers manage their businesses and employees protect their families and livelihoods. We look forward to sharing industry news, community involvement, recognition and other info we hope you find interesting and informative. We encourage your comments and feedback so we can be a valuable resource for you and get to know you a little better.

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