The Role
Senior Global Process Owner for OTC and PTM accountable for end-to-end global process strategy, governance, SAP-enabled improvements, automation, KPI monitoring, cross-functional alignment, and continuous process standardization across regions.
Summary Generated by Built In
Role summary
Role expectations
What we're looking for
Job Benefits
About
Your growth and well-being:At Align, every smile matters. We’re committed to helping you thrive by supporting the health, growth, and well-being of our team members through a variety of tools and programs. While specific offerings may vary by location and role, Align employees can typically expect:Health and well-being programs to keep you thriving in both body and mind.Employee-exclusive discounts on Invisalign products.Learning opportunities through online learning resources and support for your individual development plans.Inclusive, global workplace that fosters collaboration, recognition and belonging.Country and/or role specific details will be shared with you by your recruiter during the interview process. Discover Align:We are a global community of game-changers and smart team players, united by our belief in the power of a smile. Our dynamic team of exceptional employees is dedicated to transforming the industry and creating extraordinary outcomes every day.Align’s core values of agility, customer, and accountability are more than words to work by, they are words we live by. The actions we take every day speak to who we are as a company and our focus on being truly impactful. We celebrate our differences, and the many ways we support one another— ultimately creating a more inclusive organization and world as we continue transforming smiles and changing lives.We foster a culture where thinking differently and seeking new experiences are not just encouraged but celebrated. With the Align Mindset, we empower each other, ensuring every voice is heard and valued in an inclusive environment that inspires creativity and collaboration.At Align, we believe in the power of a smile, and we know that every smile is as unique as our employees. As we grow, we are committed to building a workforce rich in diverse cultural backgrounds and life experiences, fostering a culture of open-mindedness and compassion. We live our company values by promoting healthy people and healthy communities, all with the intent of changing millions of lives, one unique smile at a time. As part of our commitment to innovation, Align Technology includes exocad and Cubicure, companies that enhance our offerings and extend our impact to industry transformation.Eager to learn how we embrace our global differences and nurture employee well-being? Explore Align's culture here!Want to discover more about exocad and Cubicure? Click on their names for additional information.
This position is ideal for senior-level professionals to join the Global Process Management team as a Senior Global Process Owner (Sr. GPO) – OTC / PTM, a senior role accountable for defining, governing, and continuously improving end-to-end global processes across Order to Cash (OTC) and Plan to Make (PTM).
This role owns the global process vision, standards, and performance framework for key OTC and PTM processes, ensuring scalability, compliance, operational efficiency, and strong business continuity across regions. Acting as the primary business authority for the assigned process areas, the Sr. GPO partners closely with regional operations, IT, Finance, Global Planning, Manufacturing, and other cross-functional stakeholders to deliver globally harmonized and digitally enabled solutions.
The Sr. GPO plays an important role in enterprise transformation by driving process standardization, SAP-enabled improvements, automation, and data-driven decision-making, while building strong collaboration across business and technical teams.
The Sr. GPO plays an important role in enterprise transformation by driving process standardization, SAP-enabled improvements, automation, and data-driven decision-making, while building strong collaboration across business and technical teams.
Role expectations
- Own the global end-to-end OTC and PTM process strategy, standards, governance, and change control.
- Partner with stakeholders to define business requirements, assess risks and dependencies, and recommend scalable process and system solutions.
- Drive SAP-enabled process improvements, automation, and harmonization of supporting tools across regions.
- Establish and monitor KPIs to improve service, quality, compliance, efficiency, and overall process performance.
- Lead cross-functional alignment with Operations, Manufacturing, Supply Chain, Finance, IT, and regional teams to support adoption, execution, and continuous improvement.
- Communicate process risks, decisions, priorities, and progress clearly to leadership and stakeholders.
What we're looking for
- Bachelor’s degree or equivalent experience required.
- Lean / Six Sigma certification preferred.
- Minimum 6 years of professional experience with a background in process improvement, production operations, finance business processes, program management, change management, and prioritization governance.
- Strong experience in Sales Order Management and Production / Manufacturing-related processes.
- Comprehensive experience in process design, optimization, and cross-functional business process management.
- Experience with SAP S/4HANA with OTC/PTM related processes and supporting systems is strongly preferred.
- Experience in global or multi-region organizations preferred.
Complementary skills
- Advanced proficiency in Microsoft Excel, PowerPoint, and Word.
- Experience with MES is a plus.
- Affinity for automation, process simplification, and digital transformation.
- Fluent English required.
- Additional experience with related SAP modules or regional business process tools is an advantage.
Job Benefits
- Private healthcare Luxmed,
- Multisport card,
- Private insurance,
- Meal vouchers,
- Co-financing of company products,
- Employee Support Program.
Additionally, the position is eligible for a performance bonus.
The final offer is determined based on the scope of the role, level of responsibility, experience, education, completed training, and key competencies of the candidate.
The final offer is determined based on the scope of the role, level of responsibility, experience, education, completed training, and key competencies of the candidate.
Align Technology, in addition to statutory benefits, provides a comprehensive set of perks designed to support employee comfort and professional development. Available benefits include, among others: private medical care through Luxmed, a Multisport card, private life insurance, a social fund, meal subsidies, and discounts on company products. The range of additional benefits may vary depending on the position level, nature of work, and work location.
Information regarding compensation policies and salary ranges for this position can be found in the Compensation Policy available under the Corporate Disclaimers section of our careers site: https://jobs.aligntech.com/corporate-disclaimers
We encourage all candidates to review this document before moving forward in the recruitment process.
Information regarding compensation policies and salary ranges for this position can be found in the Compensation Policy available under the Corporate Disclaimers section of our careers site: https://jobs.aligntech.com/corporate-disclaimers
We encourage all candidates to review this document before moving forward in the recruitment process.
Zachęcamy do zapoznania się z naszą Procedurą Sygnalistów. Szczegółowe informacje znajdziesz, klikając w poniższy link:
Align Technology (Poland).pdf
About
Your growth and well-being:At Align, every smile matters. We’re committed to helping you thrive by supporting the health, growth, and well-being of our team members through a variety of tools and programs. While specific offerings may vary by location and role, Align employees can typically expect:Health and well-being programs to keep you thriving in both body and mind.Employee-exclusive discounts on Invisalign products.Learning opportunities through online learning resources and support for your individual development plans.Inclusive, global workplace that fosters collaboration, recognition and belonging.Country and/or role specific details will be shared with you by your recruiter during the interview process. Discover Align:We are a global community of game-changers and smart team players, united by our belief in the power of a smile. Our dynamic team of exceptional employees is dedicated to transforming the industry and creating extraordinary outcomes every day.Align’s core values of agility, customer, and accountability are more than words to work by, they are words we live by. The actions we take every day speak to who we are as a company and our focus on being truly impactful. We celebrate our differences, and the many ways we support one another— ultimately creating a more inclusive organization and world as we continue transforming smiles and changing lives.We foster a culture where thinking differently and seeking new experiences are not just encouraged but celebrated. With the Align Mindset, we empower each other, ensuring every voice is heard and valued in an inclusive environment that inspires creativity and collaboration.At Align, we believe in the power of a smile, and we know that every smile is as unique as our employees. As we grow, we are committed to building a workforce rich in diverse cultural backgrounds and life experiences, fostering a culture of open-mindedness and compassion. We live our company values by promoting healthy people and healthy communities, all with the intent of changing millions of lives, one unique smile at a time. As part of our commitment to innovation, Align Technology includes exocad and Cubicure, companies that enhance our offerings and extend our impact to industry transformation.Eager to learn how we embrace our global differences and nurture employee well-being? Explore Align's culture here!Want to discover more about exocad and Cubicure? Click on their names for additional information.
Skills Required
- Bachelor's degree or equivalent experience
- Minimum 6 years of professional experience in process improvement, production operations, finance business processes, program management, or change management
- Strong experience in Sales Order Management
- Strong experience in Production / Manufacturing-related processes
- Comprehensive experience in process design, optimization, and cross-functional business process management
- Experience with SAP S/4HANA (OTC/PTM related processes and supporting systems)
- Lean / Six Sigma certification
- Experience in global or multi-region organizations
- Advanced proficiency in Microsoft Excel, PowerPoint, and Word
- Experience with MES
- Fluent English
- Affinity for automation, process simplification, and digital transformation
- Additional experience with related SAP modules or regional business process tools
Align Technology Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Align Technology and has not been reviewed or approved by Align Technology.
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Healthcare Strength — Health coverage includes medical, dental, vision, life, and both short‑ and long‑term disability, along with AD&D and wellness resources. Select locations add region‑specific programs such as medical coverage and Multisport, reinforcing breadth.
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Strong & Reliable Incentives — A corporate bonus plan outlines performance‑based rewards and eligibility, and compensation is described as competitive in commercial roles. Incentive structures in sales are portrayed as offering strong on‑target earnings potential.
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Retirement Support — Retirement programs feature a 401(k) plan with company contribution mechanisms, profit sharing, and a defined contribution pension plan. These elements emphasize long‑term financial security alongside salary and bonus.
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The Company
What We Do
Twenty years ago, we pioneered the world's first clear aligners. Since then, we have continuously innovated with new products and technologies that are revolutionizing treatments for doctors and their patients. Invisalign clear aligners and the iTero Intraoral scanner help dental professionals achieve the clinical results they expect and deliver effective, advanced dental options to their patients. Helping change millions of lives, one smile at a time. Discover your straight path to a bright future at Align. As a part of our smart, diverse and fast-moving global team, you'll make an impact for the market leader that's moving an industry forward. Want to find out what’s next for us—and for you?
