Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform.
We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler.
Role
We are looking for a Sr. Engineering Manager, API Platform to join our team. This is a hybrid role based in our Santa Clara, CA office 3 days a week. You’ll be reporting to the Sr. Director for the API Platform team. You will play a pivotal role in delivering scalable, secure, and high-performing platforms and systems to empower our engineering teams. Your focus will be on enhancing our platform’s efficiency, scalability, and developer experience while managing senior technical talent.
What you’ll do (Role Expectations)
- Lead the vision and roadmap for the API Platform and developer tooling, ensuring alignment with organizational goals, technical scalability, and industry best practices
- Oversee the standardization, design, and governance of APIs, improving developer experiences and productivity across engineering teams and products
- Direct the architecture and standards for product and provisioning APIs, ensuring all state changes across distributed services remain reliable, reproducible, and fully traceable
- Manage and coach a team of Senior Staff Engineers and highly skilled technical contributors, fostering a culture of collaboration and professional growth
- Ensure the delivery of microservices, workflow workers, and SDKs optimized for reliability, availability, and safe retry semantics across Java, Go, and Python, using gRPC, Temporal, Postgres, and Redis
- Work closely with Product Management and Security to build scalable and secure solutions that meet unique business objectives
- Champion Shared Ownership by eradicating knowledge silos to ensure that core architectural work, dataset design, and foundational services are built collaboratively so the entire team can maintain and debug the system in production
Who You Are (Success Profile)
- You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
- You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.
- You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.
- You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
- You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.
What We’re Looking for (Minimum Qualifications)
- Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving
- 8+ years of experience as an engineering leader, including 3+ years managing technical teams for developer tooling, API platforms, or cloud-based systems across multi-language ecosystems including Java, Go, and JavaScript
- 10+ years of overall software engineering experience, including hands-on proficiency in designing APIs and SDKs for containerized environments like Kubernetes and Docker
- Deep understanding of distributed systems concepts such as caching, queues, and pub/sub architectures with cloud service experience in AWS, GCP, or Azure
- Advanced understanding of API-first design principles and standards including OpenAPI/Swagger, REST, JSON, and Authn/z
What Will Make You Stand Out (Preferred Qualifications)
- Practical experience and proficiency in applying modern AI tools to SDLC
- Proven experience in the Cloud Security and Networking domain
- Experience driving engineering practices for workflow automation and developer productivity using open-source or proprietary tools
- Proactive advocate of modern engineering practices such as DevSecOps, CI/CD, and Infrastructure-as-Code across large engineering organizations
#LI-Hybrid #LI-AJ1
Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.
The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.
At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.
Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:
- Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks, and more!
Learn more about Zscaler's hybrid working model and benefits here.
By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.
Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.
Pay Transparency
Zscaler complies with all applicable federal, state, and local pay transparency rules.
Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
Skills Required
- Curiosity and active exploration of AI tools, with a history of integrating new technologies into workflows and problem-solving
- 8+ years of engineering leadership experience, including 3+ years managing technical teams focused on developer tooling, API platforms, or cloud-based systems
- Experience across multi-language ecosystems including Java, Go, and JavaScript
- 10+ years of overall software engineering experience
- Hands-on proficiency designing APIs and SDKs for containerized environments such as Kubernetes and Docker
- Deep understanding of distributed systems, including caching, queues, and publish-subscribe architectures
- Cloud service experience with AWS, Google Cloud Platform, or Microsoft Azure
- Advanced understanding of API-first design principles and standards, including OpenAPI or Swagger, REST, JSON, and authentication/authorization
- Practical experience applying modern AI tools to the software development lifecycle
- Experience in the cloud security and networking domain
- Experience driving workflow automation and developer productivity practices using open-source or proprietary tools
- Advocacy of modern engineering practices such as DevSecOps, CI/CD, and Infrastructure as Code across large engineering organizations
What We Do
Zscaler accelerates digital transformation so our customers can be more agile, efficient, resilient, and secure. Our cloud native Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
Why Work With Us
Our impact comes from how we work—every day, in every decision, as one team. Our values and leadership principles are more than words; they're our operating system. They fuel a culture of execution where trust, transparency, and accountability help us deliver meaningful results for our customers, colleagues, and our company. www.zscaler.com/culture
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Zscaler Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Zscaler's hybrid work environment balances individual employee work styles with best practices to build trust and collaboration – all in support of addressing personal productivity and achieving organizational success.
