Sr. Employee Experience Consultant

The Sr. Employee Experience Consultant provides a range of People Solutions Employee Experience services to a client group(s) across the East region. Services will span employee relations, performance management, wellness, local initiatives, inclusion, diversity and equity, business continuity, affirmative action and unemployment claims. This position handles the onboarding of all new hires in the region ensuring a quality onboarding. Responsible for reporting, data management and project management support of employee experience initiatives for the region or enterprise and works collaboratively with leadership. Backs up the Employee Experience Manager position for employee relations, accommodations, performance management, etc. Reports to Sr. Manager, Employee Experience as a fully proficient and skilled individual contributor.
PRIMARY RESPONSIBILITIES AND ESSENTIAL FUNCTIONS:
Employee and Labor Relations:

• Provides Employee Relations and Performance consultation, advice and support for a designated business unit and/or market. This includes all performance management to include informal coaching, corrective actions, return to work, leaves, etc. Handles unemployment claims, ADA compliance and accommodations, supports legal depositions, hearings and trials, EEOC/DOL/NLRB or other audit responses and investigations.

Champions of Company Culture and Employee Experience/Engagement:

• Lead the onboarding for new hires for all regional employees across multiple markets ensuring timelines are met, adherence to compliance requirements and quality experience. This includes candidate tracking, communications, I-9s, badging/IT needs. May serve as the Onboarding Ambassador for your market.
• Lead and/or execute regional engagement initiatives and provide project management support to enhance the employee experience. Identify employee lifecycle enhancements and create employee experience communications.
• Provides a Cox presence in the community, participation in local volunteer events, local nonprofits, and community programs.

Inclusion, Diversity and Equity:

• Promote diversity, equity and inclusion initiatives, tools and resources.
• AAP ownership for the region. May also create quality Affirmative Action plans for respective market.

Field translation of business into local execution/local community:

• Contributes to and supports the execution of Cox's business strategy within field markets.
• May partner with the local Market VP to support the implementation of events and initiatives to promote employee morale and wellness.
• Provide input into the employee experience plans capturing unique needs for market/client group.

Employee Wellbeing/Business Continuity:

• Provides Business Continuity Support for the region and employees.
• Contribute to the CCI Wellness strategy through support of enterprise and local wellness deliverables, the creation of regional, tailored communication methods for employees.
• Lead the Know Your Numbers health screening events across the region, Regional Wellness Warrior.

Data Management/Reporting:

• Responsible for reporting and data management support of employee experience initiatives for the region or enterprise.

QUALIFICATIONS AND EXPERIENCE:
Minimum qualifications:

• Bachelor's degree in a related discipline and 4 years' experience in a related field. The right candidate could also have a different combination, such as a master's degree and 2 years' experience; a Ph.D. and up to 1 year of experience; or 8 years' experience in a related field in lieu of a degree
• Prior experience using HRIS systems (Work Day), managing data and using it to tell a story
• Requires strong knowledge of Microsoft Word, Excel, PowerPoint
• Managing Affirmative Action plans
• Strong consultative, interpersonal, leadership, and communication skills
• Demonstrated direct client support and employee relations experience
• Proactive approach to problem solving and solutions oriented

Preferred Qualifications:

• Master's degree + 2 years of experience preferred in a related discipline
• Experience in telecommunications industry.
• PHR/SPHR certification.

USD 79,400.00 - 119,000.00 per year
Compensation:
Compensation includes a base salary of $79,400.00 - $119,000.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.
Benefits:
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
About Cox Communications
Cox Communications is the largest private telecom company in America, serving six million homes and businesses. That's a lot, but we also proudly serve our employees. Our benefits and our award-winning culture are just two of the things that make Cox a coveted place to work. If you're interested in bringing people closer through broadband, smart home tech and more, join Cox Communications today!
About Cox
Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark? Join us today!
Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page .
Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.
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