Sr. Ecosystem Growth Manager

Posted 23 Days Ago
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San Francisco, CA
Hybrid
104K-156K Annually
Senior level
Consumer Web • eCommerce • Marketing Tech • Retail • Software • Analytics • Generative AI
Best place for ambitious people to learn and grow.
The Role
The role involves designing, executing, and scaling growth initiatives through technology partnerships, focusing on customer acquisition and engagement in the SMB segment.
Summary Generated by Built In

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny.

Are you passionate about building scalable growth engines at the intersection of product-led growth, partnerships, and ecosystem marketing?

As Senior Ecosystem Growth Marketing Manager (Global) at Klaviyo, you will play a critical role in accelerating customer acquisition and activation across the entrepreneur and SMB segments through technology partnerships and ecosystem-led motions.

This role is focused on designing, executing, and scaling partner centric growth initiatives that support Klaviyo’s PLG and global ecosystem —driving signups, activation, and long-term customer value. You’ll work closely with Technology Partnerships, Partnership Agency sales, PLG Marketing, Lifecycle, Product Marketing, and Analytics teams to align partner efforts with Klaviyo’s core growth objectives.

You will serve as both a strategic owner and hands-on executor, building repeatable programs that leverage the strength of Klaviyo’s ecosystem while delivering measurable business outcomes.

This is a high-visibility role for a growth-minded marketer who thrives in ambiguity, enjoys experimentation, and knows how to turn ecosystem collaboration into impact at global scale.


How you’ll make a difference
  • Design and execute global, partner-centric growth programs that drive customer acquisition, activation, and engagement across entrepreneur and SMB segments
  • Identify, prioritize, and activate high-impact technology partners aligned to Klaviyo’s PLG and ecosystem strategy
  • Collaborate cross-functionally with Growth, Lifecycle Marketing, Product Marketing, Partner Sales, and Analytics to align partner initiatives with customer journeys
  • Own end-to-end execution of ecosystem growth initiatives—from concept and planning through launch, measurement, and optimization
  • Develop scalable co-marketing frameworks with partners across channels such as lifecycle marketing, digital media, and in-product surfaces
  • Design and pitch co-marketing initiatives that drive partner co-investment in joint growth programs with Klaviyo
  • Leverage data and performance insights to continuously improve program effectiveness, ROI, and partner contribution to growth metrics
  • Build partner value propositions, promotions, and collaboration models that are mutually beneficial and aligned with Klaviyo’s brand and customer promise
  • Create repeatable playbooks and operating models that enable global scale across regions and partner tiers, spanning both agency and technology partners
  • Act as an internal advocate for ecosystem-led growth, sharing insights and recommendations with senior stakeholders
  • Stay informed on market trends, PLG best practices, and ecosystem dynamics to bring forward new global growth opportunities
  • Perform other related duties as assigned to help grow Klaviyo’s business through partners, at scale

Who you are
  • 5+ years of experience in partner marketing, ecosystem marketing, growth marketing, or adjacent roles, ideally in a global or multi-region context
  • Proven ability to design and scale data-driven growth programs that deliver measurable outcomes through partners and co-marketing
  • Strong understanding of PLG mechanics, lifecycle marketing, partner co-marketing, and customer activation funnels
  • Experience working with technology partners, platforms, or marketplaces in the context of global marketing initiatives
  • A strategic thinker who is equally comfortable rolling up their sleeves to execute
  • Highly collaborative and effective in cross-functional environments
  • Curious, eager to learn, and comfortable navigating ambiguity
  • Analytical and metrics-driven, with the ability to translate data into actionable insights
  • Clear, confident communicator who can align stakeholders and influence without authority
  • Accountable, organized, and able to manage multiple priorities in a fast-paced environment
  • Comfortable with occasional travel for partner meetings, events, and collaboration

We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.

Please see the independent bias audit report covering our use of Covey here

Massachusetts Applicants:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.

In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. 

Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.

Base Pay Range For US Locations:
$104,000$156,000 USD

Get to Know Klaviyo

We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.

AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. 

By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice.

Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.

IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.
 
By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.  If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.  You can find our Job Applicant Privacy Notice here and here (FR).
 

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The Company
Boston, MA
2,400 Employees
Year Founded: 2012

What We Do

Klaviyo (NYSE: KVYO) is the B2C CRM. Powered by its built-in data platform and AI, Klaviyo combines marketing automation, analytics, and customer service into one unified solution, making it easy for businesses to know their customers and grow faster. Klaviyo (CLAY-vee-oh) helps over 183,000 brands like Mattel, Glossier, Daily Harvest, and Liquid Death deliver 1:1 experiences at scale, improve efficiency, and drive revenue.

Why Work With Us

We refer to our employees as ‘Klaviyos’, and we make up a diverse community united around shared values: We’re curious, collaborative, driven, innovative, fun, and fully ourselves at work. No matter which team you join, your work won’t just impact Klaviyo. It’ll help empower our customers and enable creators across the globe to own their destinies.

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Klaviyo Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: 3 days a week
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Boston, MA
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