Sr. E-Commerce Manager Southern Europe (all genders)

THE ROLE & THE TEAM 

As a Senior E-commerce Manager - Southern Europe, you act as an e-commerce expert who ensures strong growth by making our online offer locally relevant to our customers.

You will be responsible for developing and executing strategic initiatives to enhance the online customer experience, drive sales, and optimize digital performance across key Southern European markets. By leveraging data-driven insights and collaborating with cross-functional teams, you will tailor assortments and promotional strategies to meet local customer preferences. Additionally, you will monitor market trends, competitor activities, and customer behavior to continuously refine our e-commerce approach and maximize growth opportunities.

INCLUSIVE BY DESIGN

At Zalando, our vision is to be inclusive by design. And this vision starts with our hiring - we do not discriminate on the basis of gender identity, sexual orientation, personal expression, ethnicity, religious belief, or disability status. You are welcome to leave out your picture, age, or marital status from your application. We only assess candidates on their qualifications and merit. 

We want to provide you with a great candidate experience. Feel free to inform us of any accommodations you may need, so we can best support you throughout the hiring process. 

do.BETTER - our diversity & inclusion strategy: https://corporate.zalando.com/en/our-impact/dobetter-our-diversity-and-inclusion-strategy 

Our employee resource groups: https://corporate.zalando.com/en/our-impact/our-employee-resource-groups  

WHAT WE’D LOVE YOU TO DO (AND LOVE DOING)

• Support the process of defining and aligning the assortment strategy for your markets. Analyze internal and external data (market, competition, customer), consolidate insights, monitor market developments, and work with functional counterparts on such analyses.

• Drive alignment within the market team as well as the extended teams to support the implementation of market commercial initiatives.

• End-to-end responsibility on high-priority projects/programs related to your markets: from briefing and creation of concepts, to presenting your findings to the local and functional leadership teams.

• Based on market and local customer understanding, you will inform and drive strategic decisions in functions by pitching opportunities and taking them to prioritisation and execution processes.

• Participate in cross-functional projects for your market and interact with local Commercial Planning, Pricing, Marketing, Social Media / Influencer Marketing, Supply, and other functions on an ongoing basis.

WE'D LOVE TO MEET YOU IF

• You have at least 5 years of experience in eCommerce or digital marketplaces. Experience working in the Spanish (or Portuguese) fashion industry is a big plus.

• Bachelor's degree in Business, Economics or equivalent with a proven track record in high-quality problem solving, project management and analysis in a previous role.

• You're able to take initiative, use good judgement, understand deadlines and carry multiple projects through to completion even with interruption.

• You are versed in compiling strategy papers and presenting these to senior management.

• Fluent written and oral English skills and excellent writing and communication skills. Ideally, you also speak either Spanish, Portuguese, or Italian.

OUR OFFER

Zalando provides a range of benefits, here’s an overview of what you can expect. Ask your Talent Acquisition Partner to learn more about what we offer.

• Employee shares program

• 40% off fashion and beauty products sold and shipped by Zalando, 30% off Zalando Lounge, discounts from external partners

• 2 paid volunteering days a year

• Hybrid working model with up to 60% remote per week, actual practice is up to each team to best support their collaboration

• Work from abroad for up to 30 working days a year

• 27 days of vacation a year to start

• Relocation assistance available (subject to prior agreement)

• Family services, including counseling and support

• Health and wellbeing options (including Gympass)

• Mental health support and coaching available

• Drive your development through our training platform and biannual peer-to-peer review

Learn all about Zalando and our values here: https://jobs.zalando.com/en/?gh_src=22377bdd1us