Jobs at Zalando

Execute, monitor and optimize retail media campaigns across social, search and programmatic channels. Analyze performance, report on results, provide optimization recommendations, support partner consultancy teams, and streamline/automate campaign workflows and reporting to meet media plan objectives.

As a Senior Product Manager, you will lead the development of Tradebyte's Developer Platform, overseeing the roadmap, prioritizing features, and optimizing operational processes while collaborating across teams.

The Senior Product Analyst will leverage data and AI to refine product metrics, drive insights, and enhance decision-making within the e-commerce marketplace.

Support Private Labels Sourcing and Payments operations, focusing on documentary trade finance (Letters of Credit, Documentary Collections): verify commercial invoices and freight papers, issue/amend LCs, respond to stakeholders, and provide daily and ad-hoc reporting (Excel/Sheets).

Act as strategic consultant for Zalando brand partners: develop yearly marketing strategies, orchestrate campaign execution, translate data into actionable insights, maintain senior-level relationships, and drive revenue, adoption and client satisfaction.

Lead and execute local marketing for Spain: set media and touchpoint strategy, manage budget and agencies, localise global campaigns, drive traffic and brand consistency, and discover local growth opportunities.

Develop and productionize risk and causal-inference ML models for fraud and credit, handling full ML lifecycle: data analysis, model development, deployment, monitoring, and scalable pipelines while collaborating across teams to drive business impact.

Build and deploy ML/optimization solutions for B2B logistics: time-series forecasting (demand, returns, lead-times), stochastic inventory optimization, recommender systems, and Agentic AI evaluation. Work cross-functionally to take prototypes to production and measure partner-level impact at scale.

Lead design and implementation of an AI-driven, hyperscale search engine on Elasticsearch. Modernize real-time ingestion using Kafka/Flink, build platform capabilities for personalized discovery, drive infrastructure consolidation and migrations, and ensure operational readiness for high-traffic events.

Lead the Applied Science team to build frameworks for marketing effectiveness focused on causal inference and ROI to inform investment decisions across branding campaigns.

The role involves leading research in bidding algorithms, optimizing marketplace dynamics, and mentoring a team, requiring a PhD and over 10 years of experience in machine learning and ad tech.

Lead applied science for customer-facing fashion assistant and personalization. Define evaluation frameworks, build and deploy recommendation and LLM-based solutions, translate business problems into research, and contribute production-quality code alongside engineers.

As a Customer Relations Expert, you'll manage complex customer cases, ensure quality in service, work cross-functionally, and drive improvements in customer experience.

The Customer Relations Expert resolves complex customer cases, focusing on quality assurance and enhancing customer experience through collaboration and feedback. Responsibilities include investigating cases, providing support in multiple markets, and actively suggesting improvements.

The Product Lead at Tradebyte will strategize and enhance product features, ensuring technical excellence while driving innovation and market growth in the e-commerce domain.

Lead external PR and marketing for Zalandos Retail Media unit across DACH and Europe: proactively pitch stories, secure thought leadership and media coverage, manage awards and interviews, coordinate high-profile events (up to 400 guests), and leverage journalist/influencer relationships to raise brand visibility and trust among advertisers and retail partners.

Lead end-to-end partner digital journey and define strategy for a central AI platform. Drive LLM orchestration, agentic workflows, RAG patterns, API integrations, partner design system ownership, cross-functional alignment, and mentor product colleagues.

Lead a cross-functional portal engineering team (up to 10), define frontend strategy and architecture (Micro Frontends), ensure performance, security (Okta/OpenID), CI/CD and cloud deployments (AWS/Kubernetes), collaborate with Product and UX, hire and grow engineers, and drive operational health and delivery.

Lead and grow a team (up to 10) building an API-first B2B platform. Drive technical roadmap, ensure operational excellence (CI/CD, DevOps), review architecture for scalable microservices, collaborate with product and principal engineers, and foster career development, ownership, and cross-functional communication.

Design, build, and operate end-to-end data engineering and MLOps solutions for real-time, low-latency ad personalization. Implement streaming pipelines (Flink, Spark), feature provisioning to Hopsworks, model serving and operationalization (Triton, SageMaker), CI/CD, monitoring, and automation. Collaborate with applied scientists and mentor engineers while owning cloud infrastructure (AWS, Databricks, Kubernetes) and production reliability.