Jobs at Zalando

Own Zalando’s global Sports social channel, setting its editorial voice, content strategy, planning, and execution. Build a consistent content engine across football, running, and broader sports; manage creative partners; translate brand partnerships into native storytelling; identify expansion opportunities; collaborate across social and brand teams; and use performance insights to drive channel growth.

Design and implement a greenfield Databricks Lakehouse for CRM data, integrating Salesforce, Redshift, and other sources. Build scalable ETL/ELT pipelines, Medallion architecture, ML infrastructure, reverse ETL, monitoring dashboards, and BI solutions. Provision Databricks and Unity Catalog with Terraform while enforcing GDPR, PII, governance, and security standards. Serve as technical design authority, mentor engineers, review code, and drive operational excellence.

Owns warehouse financial planning, reporting, forecasting, business cases, KPI definition, and performance monitoring across Zalando’s European fulfillment network. The role develops financial models, validates assumptions, guides logistics and finance stakeholders, delivers data-driven insights to senior management, and improves internal reporting tools. It requires strong analytical, financial, stakeholder management, communication, and project management skills.

Build and support data products using Databricks, including scalable ELT pipelines, metric views, Genie Spaces, and interactive dashboards. Apply data governance and security through Unity Catalog, troubleshoot data quality and dashboard issues, and collaborate with engineering teams to improve data flows. Translate business requirements into analytical data models while documenting work and contributing to a collaborative data culture.

Leads product analytics for AI-driven Customer Care products, defining evaluation metrics, experimentation frameworks, and causal inference methods. Analyzes customer journeys, identifies automation opportunities, measures business and customer impact, and translates complex statistical findings into executive recommendations. The role also establishes analytics standards, develops reusable workflows, and mentors peers.

Build and operate production systems for optimization, forecasting, machine learning, and generative AI. Design scalable data and ML pipelines, enable model training and evaluation, productionize deployments, and implement monitoring, dashboards, alerts, and runbooks. Partner with scientists, product managers, engineers, and commercial stakeholders to create reliable systems while strengthening engineering standards for testing, CI/CD, observability, and operational ownership.

Lead Zalando’s group tax compliance team and own accurate, timely statutory tax reporting across entities. Manage internal controls, external tax advisers, and stakeholder relationships while driving tax policy implementation, ERP enhancements, tax integrations, automation, and process optimization. The role requires oversight of direct and indirect tax compliance, including VAT reporting, within an international e-commerce environment.

Create premium AI-generated video content, motion elements, animations, visual effects, digital banners, and campaign assets. Use Adobe workflows and generative AI video tools to deliver fashion-focused visual storytelling aligned with Zalando’s brand. Collaborate with cross-functional teams, manage multiple projects, meet tight deadlines, explore emerging AI capabilities, and drive creative innovation.

Develop and lead Zalando’s creator content strategy across social and onsite experiences. Set creative direction, build recurring formats and playbooks, design offsite-to-onsite customer journeys, and align creators, agencies, marketing, product, data, and local teams. Use audience insights, platform analytics, testing, and cultural trends to improve content performance, engagement, consideration, and conversion.

Leads applied research and production-scale solutions for fashion size and fit using computer vision, generative AI, and machine learning. Owns the full ML lifecycle from research and data processing through deployment, monitoring, and maintenance. Partners with product and design teams, establishes scientific direction, ensures MLOps reliability, publishes research, and mentors applied scientists and engineers.

Owns B2B email marketing strategy and execution, including automated customer and lead journeys in Salesforce Marketing Cloud. Creates email copy, subject lines, CTAs, landing pages, and campaign setups. Manages WordPress website administration, supports conversion tracking and UX optimization, analyzes campaign performance using Google Analytics and SFMC reporting, and collaborates across teams on digital marketing initiatives.

Design, build, and optimize large-scale batch and streaming ETL pipelines and ML infrastructure for real-time recommender systems. Implement high-throughput/low-latency data stores, ensure data governance and quality, collaborate with product, data science, and engineering teams, and influence architecture and team objectives to deliver measurable business impact.

Build and operate production data and machine learning systems for algorithmic pricing. Responsibilities include designing scalable pipelines, enabling model training and deployment, productionizing models, monitoring performance, managing Databricks and Kubernetes workloads, creating dashboards and alerts, and translating business requirements into reliable software. The role also emphasizes testing, code review, CI/CD, observability, system reliability, and collaboration with scientists, product managers, engineers, and commercial stakeholders.

Leads the creation of Tradebyte’s Product Marketing function and positions its multi-capability SaaS platform as a primary growth engine. Owns platform positioning, narrative, end-to-end go-to-market strategy, market intelligence, product roadmap feedback, cross-functional alignment, and launch processes. Builds the team, frameworks, and operating model from zero while driving customer acquisition, expansion, commercial impact, and organizational change across Product, Sales, Customer Success, and Marketing.

Lead the inventory product domain within Zalando’s Fulfillment Core, defining vision, strategy, roadmap, KPIs, and customer-focused product outcomes. Build and deploy technical platform products at scale, use data and AI technologies for discovery, experimentation, prototyping, and decision-making, and navigate complex cross-functional trade-offs. Partner with Design, Engineering, and Data Science, maximize commercial value, and mentor other product managers.

Own and optimize New Goods Purchase Order allocation logic across the logistics network. Migrate allocation decisions into Logistics Network Planning, balance local speed with global assortment availability, automate and mature execution pipelines, and lead strategic improvement projects. Partner cross-functionally with Logistics Operations, Buying and Merchandising, and Supply Technology teams while analyzing complex datasets and communicating insights to technical and nontechnical stakeholders.

Leads strategic analytics for Logistics Key Account Management, serving as the analytical authority across logistics, markets, and propositions. Responsibilities include complex problem solving, root cause analysis, KPI target definition, performance steering, scalable review procedures, continuous improvement, service-needs mapping, impact assessment, and roadmap facilitation. The role translates complex data into actionable recommendations and advises stakeholders without directly managing logistics operations.

Own the strategic About You logistics account, connecting commercial needs with Zalando’s logistics operations. Develop multi-year strategy, solve complex cross-functional challenges, align senior stakeholders, manage strategic initiatives and workstreams, plan resources, mitigate risks, and drive operational improvements. Provide thought leadership, establish best practices, mentor colleagues, and influence priorities across commercial and logistics functions.

Manage inbound goods, returns, and stock replenishment across Zalando’s logistics network. Optimize capacity utilization, direct returns to appropriate centers, redistribute inventory, monitor logistics KPIs, and improve operational tools and workflows. The role requires autonomous analytical problem-solving, cross-functional stakeholder management, process optimization, and mentoring of less experienced team members.

Leads global sourcing strategies for content production and influencer marketing. Manages agency and vendor negotiations, contracts, pricing models, usage rights, partner performance, spend analytics, compliance, and stakeholder engagement. Drives cost savings, commercial value, and process efficiencies while partnering with Marketing, Legal, Finance, and Compliance teams.