Jobs at Zalando

Design, develop, test, and operate scalable backend APIs for Zalando Payments. Build secure payment and reconciliation services using cloud-based microservices, interface with merchant systems, and support fintech compliance standards. Own the application lifecycle, contribute to architecture and technical decisions, maintain high standards for code quality and testing, and collaborate across teams while sharing technical knowledge.

Lead corporate communications and reputation management for Poland and CEE markets. Develop media campaigns, act as a spokesperson, manage local agencies, advise internal stakeholders, and coordinate communications across functions. Identify reputational risks and opportunities, craft narratives, handle crisis communications, and build relationships with journalists and local media.

Design, automate, deploy, monitor, and operate highly available payment infrastructure and microservices. Build infrastructure-as-code, testing frameworks, monitoring solutions, and reliability improvements while troubleshooting production systems, collaborating with engineering teams, and mentoring others on SRE practices.

Lead the architecture and development of large-scale data-intensive systems, pipelines, and platforms. Build resilient batch and stream processing solutions using AWS, Databricks, Airflow, and Kubernetes. Establish engineering standards, optimize reliability and performance, mentor data engineers, and collaborate with product, software, data, and business stakeholders across the organization.

Build and operate foundational AI-powered recommendation capabilities and customer-facing discovery experiences for Zalando. The role involves architectural decisions, technical strategy, operational excellence, product collaboration, cross-platform React Native application development, CI/CD, monitoring, and observability. The engineer will advise on technical priorities, reduce ambiguity, lead technical discussions, and share expertise within a high-performing team serving millions of customers.

Build and operate production-scale foundational intelligence and customer-facing recommendation experiences for Zalando. Develop reliable cross-platform mobile applications using React Native, TypeScript, and React; collaborate with product, design, science, and engineering teams; contribute to CI/CD, monitoring, observability, security, GDPR compliance, testing, and production issue resolution.

Designs, deploys, and scales end-to-end machine learning and GenAI systems for recommendations and customer intelligence. Responsibilities include building and optimizing ML pipelines, orchestrating workflows with Apache Airflow, deploying real-time and batch inference solutions on AWS, productionizing models, monitoring ML systems, and improving data quality and reliability.

Owns VAT reporting and tax accounting for European entities, manages tax audits, and leads strategic indirect-tax projects including e-invoicing, DAC-7 implementation, ERP integrations, and tax technology automation. The role partners with internal and external stakeholders, develops tax policies, improves compliance processes, and ensures accurate, timely reporting across Zalando’s international e-commerce operations.

Build and maintain reliable data products for sales, revenue, campaign effectiveness, and financial reporting. Transform raw data with SQL, design scalable data models, establish data quality standards, and manage reliability through SLAs, data contracts, monitoring, and incident response. Collaborate with engineering, analytics, finance, and business stakeholders to deliver trusted data assets. Apply DevOps practices, cloud platforms, and automated deployments while helping strengthen data culture across the team.

Lead and grow multiple engineering teams responsible for Zalando’s Partner Platform Tech. Set technical direction, manage engineering leaders, deliver scalable and reliable systems, shape architectural roadmaps, and collaborate with stakeholders across sites. Drive adoption of cloud-native, AI, machine learning, and modern software engineering practices while developing talent and improving delivery performance.

Own and improve the information security governance, risk, and compliance framework. Manage regulatory adherence across DORA, GDPR, PCI DSS, SOC 2, NIS2, CRA, and related standards; develop security policies, controls, and risk-management processes; define effectiveness KPIs; and report security risks and improvements to leadership. Translate complex business and regulatory requirements into operational security solutions for internal applications and third-party relationships.

Lead product strategy for Lounge's marketing platform: own data hubs, messaging (Braze), automation, ML/LLM-driven marketing agents, compliance-by-design, vendor integrations, and roadmap. Mentor PMs and align engineering, commercial, and privacy requirements to drive autonomous, revenue-generating marketing.

Build and maintain features across a Kotlin Backend-for-Frontend and React frontend for personalized landing pages. Develop personalization, targeting, and A/B testing functionality; collaborate with engineers, product managers, and designers; deploy and operate services in AWS; and contribute to testing, code reviews, and continuous improvement. This is a 12-month fixed-term maternity cover role.

Design, build, operate, and continuously improve cloud-native SAP integrations across S/4HANA, SuccessFactors, Ariba, and third-party SaaS platforms. Develop API-led and event-driven solutions using SAP BTP Integration Suite, API Management, Event Mesh, and related technologies. Own monitoring, alerting, SLOs, incident response, security, GDPR compliance, and production reliability. Collaborate with product teams and stakeholders, conduct technical reviews, and mentor colleagues.

Develop real-time recommendation, bidding, and ad allocation algorithms for Zalando’s advertising platform. Build, train, and deploy machine learning models for targeting and ad retrieval while applying deep learning, econometrics, causal inference, and auction theory. Translate business constraints into mathematical objectives, ensure high-quality ML engineering practices, and collaborate with product, engineering, analytics, and science teams.

As a Fullstack Software Engineer, you will design and implement software solutions using Kotlin and TypeScript with React, focusing on optimizing transport planning at Zalando. Responsibilities include developing features, collaborating with teams, and improving the code base.

Design and scale learning programs for Zalando’s technology organization, including onboarding and capability-building initiatives. Assess learning needs, define success metrics, evaluate impact, and use AI and learning platforms to improve offerings. Partner with senior tech leaders and subject matter experts on instructional design, build a strong learning culture, and coordinate communications, conferences, and community events that encourage knowledge sharing and engagement.

Lead applied science strategy for Search, build and manage teams of applied scientists and ML engineers, develop state-of-the-art query understanding, retrieval, ranking, and personalization models, drive ML platform and experimentation, establish model governance and evaluation, and align technical roadmap with business outcomes.

Build and maintain machine learning and streaming infrastructure for real-time risk detection, assessment, and mitigation. Develop scalable backend systems while working with an experienced engineering team and receiving mentorship. The role is focused on foundational software engineering, backend development, and learning ML infrastructure.

Develop and execute local marketing plans across the Nordic region, focusing on Finland, to strengthen Zalando’s brand and support business growth. Manage campaigns across paid, owned, and earned media, including events, partnerships, sponsorships, influencer programs, and global brand moments. Oversee budgets, agencies, media strategy, consumer insights, and marketing effectiveness while coordinating with cross-functional teams and ensuring consistent local execution.