Sr District Mgr, Branch Network

Posted 2 Days Ago
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Lake Forest, IL
Hybrid
102K-171K Annually
Senior level
eCommerce • Information Technology • Retail • Industrial
North America's leading B2B supplier of maintenance, repair and operating supplies and related services.
The Role
The Senior District Manager oversees a district of branches, focusing on customer service, operational excellence, and team engagement. Responsibilities include implementing strategy, leading managers, and utilizing data-driven problem-solving.
Summary Generated by Built In
Work Location Type: Hybrid
Req Number 325702
About Grainger
W.W. Grainger, Inc., is a leading broad line distributor with operations primarily in North America, Japan and the United Kingdom. At Grainger, We Keep the World Working® by serving more than 4.5 million customers worldwide with products and solutions delivered through innovative technology and deep customer relationships. Known for its commitment to service and award-winning culture, the Company had 2024 revenue of $17.2 billion across its two business models. In the High-Touch Solutions segment, Grainger offers approximately 2 million maintenance, repair and operating (MRO) products and services, including technical support and inventory management. In the Endless Assortment segment, Zoro.com offers customers access to more than 14 million products, and MonotaRO.com offers more than 24 million products. For more information, visit www.grainger.com.
Compensation
The anticipated base pay compensation range for this position is $102,300.00 to $170,500.00.
Rewards and Benefits
With benefits starting on day one, our programs provide choice and flexibility to meet team members' individual needs, including:
  • Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing.
  • 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.
  • 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
  • Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools.
  • Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents.

For additional information and details regarding Grainger's benefits, please click on the link below:
https://experience100.ehr.com/grainger/Home/Tools-Resources/Key-Resources/New-Hire
The pay range provided above is not a guarantee of compensation. The range reflects the potential base pay for this role at the time of this posting based on the job grade for this position. Individual base pay compensation will depend, in part, on factors such as geographic work location and relevant experience and skills.
The anticipated compensation range described above is subject to change and the compensation ultimately paid may be higher or lower than the range described above.
Grainger reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion at any time, consistent with applicable law.
Position Details:
The Senior District Manager reports directly to the Director, Branch Network.
The role is responsible for leading a district of branches to provide the best customer service, at the lowest cost, and with the best team member experience. To achieve this, Senior District Managers are expected to ensure operational excellence, customer satisfaction and team member engagement by leveraging critical thinking, data driven problem-solving, and continuous improvement. You will have 16-20 exempt level-leaders reporting to you.
Preferred if you live in one of these states: Colorado, Idaho, Montana, New Mexico, Utah, Wyoming & Northern Texas and the role is hybrid.
Travel Requirement: 30-40%
You Will:
  • Responsible for implementing the Branch Network strategy at a district level.
  • Create a culture that values safety and enables continuous improvement.
  • Execute key metrics related to people, service, operational excellence, and profitable growth.
  • Lead assigned branches in the standardization of core processes.
  • Identify, develop, and engage a strong leadership team. Develop a strong bench of future leaders through succession planning.
  • Build strong partnerships across the enterprise and represent the branch value proposition to differentiate Grainger versus the competition. Key partners include HR, GTG, Finance, EH&S, Indirect Purchasing, Supplier Management, Global Supply Chain, Keepstock, and Sales
  • Represent the district on customer engagements to ensure they make financial sense and then execute flawlessly.
  • Support the Director in partnering with Grainger's Real Estate and Finance teams to ensure optimal utilization of Branch locations.
  • Leverage critical thinking and data driven problem-solving to balance cost with exceptional customer service.
  • Champion new/improved processes to the customer walk-in and pickup experience.
  • Identify best practices both within and outside of Grainger. Recommend operational changes as appropriate and may support development and implementation of recommendations.

You Have:
  • Bachelor's degree required, MBA preferred, with strong business and financial acumen
  • 5-7+ years of leadership experience within a complex customer and/or supply chain environment.
  • Demonstrates a broad-based understanding of business processes and relationships.
  • Demonstrates an understanding of the supply chain and knowledge of the key drivers within the supply chain which impact service and profitability.
  • Demonstrates the ability to lead through others in both a direct reporting relationship and in a cross-functional matrix managed team. Must be able to effectively communicate Network strategy and direction and inspire others to take action.
  • Effectively leverage resources to achieve outstanding results working with and through others.
  • Strong critical thinking and problem solving.
  • Must be able to analyze the impact of decisions on key metrics and partners.
  • Ability to build, lead and develop high performing teams.
  • A sense of urgency to manage competing priorities, ambiguity and shifting demands.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status or any other protected characteristic under federal, state, or local law. We are proud to be an equal opportunity workplace.
We are committed to fostering an inclusive, accessible work environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one's employment, should you need a reasonable accommodation during the application and selection process, including, but not limited to use of our website, any part of the application, interview or hiring process, please advise us so that we can provide appropriate assistance.
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The Company
HQ: Lake Forest, IL
26,000 Employees
Year Founded: 1927

What We Do

Grainger is a leading broad line distributor with operations primarily in North America, Japan and the United Kingdom. We Keep The World Working® by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. We’re dedicated to providing value for customers, fostering an engaging culture for team members and driving strong financial results.

Our welcoming workplace enables you to learn, grow and make a difference by keeping businesses running and their people safe. As the #1 Employer of Choice on the American Opportunity Index, a 2025 Glassdoor Best Place to Work and a Great Place to Work-Certified™ company, we’re looking for passionate people to join our team as we continue leading the industry over our next 100 years. Find your way with Grainger at jobs.grainger.com.

Why Work With Us

We're proud of our people-focused culture that has been active for nearly 100 years. We embrace new ways of thinking and recognize everyone as an individual. At Grainger, we have a welcoming workplace where you can fell comfortable, confident and learn and grow at any career stage, all while fulfilling our purpose to keep the world working.

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Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Flexible
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