At Zuora, we help businesses grow smarter and adapt faster. Our platform powers modern business models — from subscriptions and usage-based pricing to AI-driven and outcome-based offerings — helping companies launch new products, automate complex billing, and unlock predictable, recurring revenue.
We’ve led the Subscription Economy for more than a decade. Now we’re evolving again by building the definitive platform for quote to cash and helping companies monetize their products and services with an adaptable, AI-ready foundation.
The Opportunity
Zuora is reimagining Talent Acquisition for the AI era. We are seeking an agile player/coach to modernize how we identify, assess, and engage talent by combining cutting-edge AI and data with exceptional human judgment. This leader will drive personal results on critical searches while ensuring our global team is a high-velocity, consultative hiring engine. You will get to elevate Talent Acquisition at Zuora! Your stakeholders will benefit from the masterful execution you provide as a key pillar of what attracts top talent at Zuora.
This is a hybrid position, so you'll work both remotely and in the office.
Individual Impact: What Success Looks Like
- Own Critical Searches: Personally drive and close high-stakes executive and strategic technical/business hires, staying close to the market to influence critical talent decisions.
- Modernize the Engine: Champion the adoption of AI-native tools, emerging tech, and metrics-driven workflows to compress time-to-hire, enhance candidate evaluation, and eliminate operational friction.
- Act as a Trusted C-Suite Advisor: Partner closely with executive leadership to define future capability needs, challenge hiring assumptions when needed, and design proactive workforce strategies.
- Leverage Market Intelligence: Translate global talent-market trends across North America, EMEA, and APAC into actionable pipelining strategies and compelling candidate value propositions.
Team Impact: What Success Looks Like
- Elevate Team Capability: Coach and develop recruiters to ensure they execute as strategic business advisors and elite outbound search professionals.
- Set the Bar for Execution: Establish and enforce clear metrics for recruiter productivity, outbound sourcing velocity, data integrity, and candidate experience for recruiters and recruiting ops.
- Cultivate Ownership and Agility: Foster a resilient culture of urgency and accountability capable of pivoting quickly in a fast-paced, sometimes ambiguous tech environment.
- Advocate and Enable: Remove roadblocks for the TA organization, ensuring the team has the tooling, resources, and cross-functional visibility needed to deliver.
About You
You may be a great fit if you have:
- 10-15+ years of experience in global talent acquisition (Americas, EMEA, and APAC) with at least 5 in a leadership role
- Significant experience leading Global Talent Acquisition organizations as a player/coach in high-growth technology or SaaS companies.
- Demonstrated track record of personally owning a requisition load, recruiting functional leaders and other highly sought-after technical and business talent
- Strong knowledge of the global talent marketplace with Recruiting experience across North America, EMEA and APAC
- The skillset to be highly data-driven, using recruiting metrics to improve outcomes
- Experience improving recruiting processes, technology, assessment and candidate experience
- A high degree of ownership, urgency and accountability and are willing to personally engage when the stakes are high
- Exceptional communication skills and are a relationship builder
Nice to have:
- Experience working in a PE-backed or transformational environment
- Experience building executive recruiting capabilities internally
- Experience using AI and emerging recruiting technologies to improve sourcing, assessment and recruiter productivity
- Experience designing talent strategies for organizational transformation or significant business change
About the Team
You will be a critical member of the global Talent Acquisition team, a key strategic team within the ZEO Success function. ZEO Success is Zuora’s people-centered organization, inclusive of our Business Partners, Total Rewards, Engagement & Ops, and Recruiting teams. Our mission is to make Zuora the destination for top talent to thrive and do their best work. We do this by putting people first and cultivating an inclusive, innovative and collaborative culture that enables all ZEOs, Zuora and our customers to be wildly successful.
Benefits
Zuora offers a comprehensive total rewards package designed to support ZEOs’ wellbeing, growth, and flexibility. While specific offerings may vary by country, we typically provide:
- Competitive compensation, variable bonus and performance-based reward opportunities, and retirement programs
- Medical, dental, and vision insurance
- Generous, flexible time off, plus paid holidays, wellness days, and a company-wide year-end break
- Paid parental leave (including fully paid leave for eligible ZEOs, subject to local policy)
- Learning & development stipend to support ongoing growth
- Opportunities to volunteer and give back, including charitable donation matching where available
- Mental wellbeing resources and support
*Benefits may vary by location; details will be shared during the interview process
#ZEOLife at Zuora
ZEOs (our employees) are empowered to take ownership, challenge the status quo, and make a real impact. We:
- Collaborate deeply across teams and regions
- Learn constantly and iterate often
- Build an inclusive, high-performance culture where people feel inspired, connected, and valued
Think, be and do you.
At Zuora, different perspectives, experiences, and contributions matter — everyone counts.
Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. We do not discriminate on the basis of, and consider individuals seeking employment with Zuora without regard to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to [email protected] (or local equivalent, where applicable).
The base pay details represent the annualized salary range for the posted position. While we share a comprehensive range, a candidate’s final base salary will fall within these guidelines and will be determined based on multiple factors including but not limited to: qualifications of the candidate, job related knowledge, prior related experience, specific and unique skills, the location of the role, internal equity and internal budget. Base pay is only one element of Zuora’s Total Rewards Package. Additional elements may also include bonus/variable compensation, equity and comprehensive benefits, more details found here.
Skills Required
- 10–15+ years of global Talent Acquisition experience
- At least 5 years in a Talent Acquisition leadership role
- Experience leading global Talent Acquisition organizations as a player-coach
- Experience in high-growth technology or SaaS companies
- Track record of personally owning requisition loads and recruiting functional leaders and highly sought-after technical and business talent
- Recruiting experience across North America, EMEA, and APAC
- Ability to use recruiting metrics to improve outcomes
- Experience improving recruiting processes, technology, assessment, and candidate experience
- High ownership, urgency, and accountability
- Exceptional communication and relationship-building skills
- Experience in a private-equity-backed or transformational environment
- Experience building executive recruiting capabilities internally
- Experience using AI and emerging recruiting technologies
- Experience designing talent strategies for organizational transformation or significant business change
Zuora Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Zuora and has not been reviewed or approved by Zuora.
-
Parental & Family Support — Parental leave is described as up to six months of fully paid time for all parents globally, signaling a standout family support policy. Feedback suggests this benefit is a prominent part of the package.
-
Leave & Time Off Breadth — Time off offerings include flexible or unlimited PTO for U.S. salaried roles, wellness days, and a company‑wide winter break. Feedback suggests the breadth of options supports meaningful time away when teams enable it.
-
Equity Value & Accessibility — Equity programs such as RSUs and an ESPP with a discount are highlighted as meaningful components of total rewards. Feedback suggests these ownership programs enhance perceived competitiveness across several roles.
Zuora Insights
What We Do
At Zuora, we do Modern Business. We’re helping people subscribe to new ways of doing business that are better for customers, companies and ultimately the planet. It’s an approach resulting from the shift to the Subscription Economy that puts customers first (building ongoing relationships instead of one-time product sales) and focuses on sustainable growth. Through our leading expertise and multi-product suite, we are transforming all industries and working with the world’s most innovative companies to monetize new business models, nurture subscriber relationships and optimize their digital experiences.
Why Work With Us
As an industry pioneer, our work is constantly evolving and challenging us in new ways that require us to think differently, iterate often and learn constantly. Our people, whom we call “ZEOs" are empowered to take on a mindset of ownership and work together in collaboration to make what’s next possible for our customers, community and the world.
Gallery
.png)
