Jobs at Zuora

Design and implement enterprise-grade data architecture and secure API-based integrations across Finance, HR, Procurement, and Legal systems. Build scalable automation and AI-driven workflows, enforce data security and compliance (SOX/GDPR), document architecture and SOPs, and collaborate with cross-functional teams to ensure data consistency and reliability.

The Senior Software Engineer will architect mission-critical, high-performance distributed systems in Java, drive real-time data innovation, and pioneer AI-augmented engineering practices to enhance Zuora's billing platform.

The Sr. Business Systems Analyst - Technical supports system integrations and development across Finance, HR, and Legal systems, driving data flow and automation. The role involves developing solutions in NetSuite and ensuring system reliability and compliance.

Design and deliver enterprise subscription billing solutions: lead client workshops, perform FIT/GAP analysis, design end-to-end integrations, configure Zuora products, test and support UAT, provide training and ongoing technical guidance.

Lead AI/ML initiatives: identify high-impact opportunities, build and deploy end-to-end ML solutions (including LLMs), develop scalable data/ML pipelines with engineering, partner with stakeholders, and own projects from idea to production to deliver measurable business impact.

Generate new business by prospecting and nurturing leads, partnering with marketing and sales, engaging decision-makers using Outreach, Salesforce and AI tools, and developing strategic sales skills through training and mentorship to drive pipeline growth for subscription-based customers.

The Senior Site Reliability Engineer at Zuora will lead reliability architecture, design AI-driven automation, and enhance cloud infrastructure while mentoring other engineers.

Provide technical leadership to partners for Zuora implementations: design and validate architectures, review deliverables, identify and mitigate delivery risks, oversee implementation stages, enable partner capability through training and governance, and support cross-functional pre-sales and co-delivery efforts.

Serve as a hands-on technical advisor to customers using Zuora: design configurations, workflows, API integrations, analyze data with SQL, build scalable subscription and billing solutions, create architecture/runbooks, and collaborate with product and engineering to deliver measurable outcomes and best practices.

Advise customers on revenue recognition automation, lead discovery sessions, design tailored quote-to-cash solutions, deliver demos and executive presentations, support sales to win deals, drive adoption, and inform product strategy. Occasional travel within sales territory.

The Customer Solution Engineer acts as a technical advisor, designing Zuora solutions, managing customer relationships, utilizing SQL for data analysis, and ensuring solutions meet business needs.

Manage and expand relationships within large enterprise customers ($100M–$1B+), drive cross-sell and renewal revenue, own territory and account plans, forecast pipeline, collaborate cross-functionally, complete Zuora onboarding, and leverage AI and sales tools to meet and exceed quota.

The Technical Account Manager engages with customers to optimize their use of Zuora products, manage configurations, and ensure customer satisfaction through technical solutions and relationship management.

Lead architecture and technical direction for large-scale distributed systems. Design scalable, secure, cloud-native services, influence multiple engineering teams, mentor senior engineers, set engineering standards, manage technical debt, and own performance, resilience, and security for critical platform systems.

Maintain and improve reliability, scalability, and performance of Zuora's SaaS platform. Build automation (IaC, self-healing, remediation), apply AI/ML for predictive monitoring, lead incident response and root cause analysis, instrument telemetry, tune performance, and collaborate cross-functionally to reduce manual work and improve operational excellence.

Design, develop, and maintain scalable CPQ solutions on Salesforce. Implement Apex and Lightning components, optimize existing systems, and mentor junior developers.

The Enterprise Account Executive will manage $100M-$1B+ accounts, focusing on relationship-building, driving sales cycles, and expanding Zuora's footprint. Success involves exceeding sales quotas, collaborating across teams, and ensuring customer satisfaction.

Contribute to the scalability and reliability of subscription management systems by designing and maintaining cloud infrastructure, implementing CI/CD pipelines, and automating processes using Infrastructure as Code tools.

As a Regional Alliances Manager, you will enhance Zuora's partner ecosystem, driving pipeline and revenue through strategic partner engagement, Salesforce management, and collaboration with sales teams.

Support global compensation and benefits operations: conduct market pricing, administer pay processes (merit, bonus, promotions), manage benefits open enrollment and vendor invoices, provide employee support, maintain policies and documentation, and administer leaves in Workday.