Jobs at Zuora

Design and scale mission-critical distributed Java services for Zuora’s billing platform. Build stream-processing pipelines and event-driven architectures using Kafka, Flink, Beam, CDC, and real-time data stores. Manage cloud-native services with AWS and Kubernetes, improve reliability and data consistency, and use AI-assisted development tools including Claude, Codex, and Cursor. The role requires regular office attendance in Beijing.

The Customer Solution Engineer acts as a technical advisor, designing Zuora solutions, managing customer relationships, utilizing SQL for data analysis, and ensuring solutions meet business needs.

Develop and scale Zuora’s high-throughput, highly available subscription experience platform. Design secure APIs, backend and frontend solutions, and multi-tenant applications serving public and B2B users. Collaborate with product, operations, and vendors on architecture and requirements; deploy, monitor, troubleshoot, and optimize production microservices. Lead code reviews, establish technical standards, improve operational processes, and mentor junior engineers.

Drive go-to-market reporting, business intelligence, forecasting, dashboard development, and ad hoc analysis. The role standardizes forecasting processes, maintains analytical documentation, automates reporting and data pipelines using AI-assisted tools, and delivers actionable insights to Sales, Marketing, Engineering, Finance, and executive stakeholders.

Design and secure enterprise data architectures and integrations across Finance, HR, Procurement, Legal, and other G&A systems. Build API, webhook, microservice, and file-based integrations; define data models, lineage, and ownership; implement AI and MCP-enabled automation; enforce encryption, masking, access controls, and SOX/GDPR compliance; and collaborate with business, security, and audit teams to deliver reliable, scalable systems.

Design and develop scalable integration services, REST APIs, connectors, event-driven systems, and microservices for Zuora’s Integration Hub. Improve performance, observability, resilience, and reliability across distributed systems while collaborating with Product, Platform, Security, and external partners. Contribute to architecture, write maintainable code, and deliver secure real-time data exchange across enterprise platforms.

Lead architecture and technical direction for large-scale distributed systems. Design scalable, secure, cloud-native services, influence multiple engineering teams, mentor senior engineers, set engineering standards, manage technical debt, and own performance, resilience, and security for critical platform systems.

The Technical Account Manager engages with customers to optimize their use of Zuora products, manage configurations, and ensure customer satisfaction through technical solutions and relationship management.

The Enterprise Account Executive will manage $100M-$1B+ accounts, focusing on relationship-building, driving sales cycles, and expanding Zuora's footprint. Success involves exceeding sales quotas, collaborating across teams, and ensuring customer satisfaction.

Lead analyst relations strategy to position Zuora as the AI monetization category leader. Manage briefings, RFIs, demos, customer references, and analyst-facing narratives. Mobilize cross-functional teams to convert product capabilities into analyst evidence, close feedback loops into product and marketing actions, and package analyst validation for sales and marketing use.

Support Account Executives in pre-sales: deliver technical demos, craft AI-centric end-to-end use cases, secure technical wins, respond to RFIs/RFPs, inform product roadmap, and ensure customers realize value across the quote-to-cash cycle.

Partner with Account Executives as the payments subject-matter expert to assess customers' payment architecture, design multi-provider payment solutions, deliver technical demos and workshops, advise on payment optimization and resilience, support RFPs and POCs, and collaborate cross-functionally to scale payment solutions and influence product capabilities.

Lead the global payments ecosystem, manage processor integrations, optimize payment performance, and collaborate with various teams to deliver effective solutions.

The Solution Architect designs and implements Zuora solutions, gathers client requirements, and ensures successful project delivery while leading discussions and simplifying complex concepts.

The Solution Architect II designs Zuora solutions, leads client implementations, gathers requirements, and ensures successful delivery, working collaboratively with teams while communicating effectively with executives.

Design and implement enterprise-grade data architecture and secure API-based integrations across Finance, HR, Procurement, and Legal systems. Build scalable automation and AI-driven workflows, enforce data security and compliance (SOX/GDPR), document architecture and SOPs, and collaborate with cross-functional teams to ensure data consistency and reliability.

The Sr. Business Systems Analyst - Technical supports system integrations and development across Finance, HR, and Legal systems, driving data flow and automation. The role involves developing solutions in NetSuite and ensuring system reliability and compliance.