Sr. Director- Chief of Staff

Are you looking to Optimize your life? Start your exciting path to a rewarding career today!
We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community.
If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you!
We are Optimum!
Job Summary
The Sr Director, Chief of Staff, will be a vital member of Optimum Consumer Services leadership team, reporting directly to the President, EVP of Consumer Services . This role will provide strategic partnership to the leadership team, ensuring smooth connectivity and seamless execution of initiatives. As we navigate a transformative period, we seek culture carriers who:
Inspire high performance culture
Cultivate strong EX and CX mindset
Foster a collaborative and cohesive One Optimum approach
Responsibilities
Serve as the strategic point person for the EVP, coordinating special projects and initiatives across teams to ensure preparedness and flawless execution.
Develop a centralized system to track all projects, timelines, and progress related to consumer sales and marketing initiatives.
Own the strategic planning calendar for the department, ensuring alignment with overall business objectives.
Lead the coordination of strategy sessions, operational reviews, and internal communications, partnering with the Communications team to ensure unified messaging.
Develop content and agendas for key meetings, ensuring all materials are cohesive and comprehensive.
Facilitating preparation sessions with team leads to ensure readiness for presentations and discussions.
Track action items and key deliverables, providing timely recaps that highlight risks, issues, and areas requiring resolution.
Establish a regular cadence for leadership discussions, fostering strategic collaboration and cascading key information to respective teams.
Create a sense of community and cohesion across the leadership team, promoting collaboration and shared goals.
Leverage a deep understanding of departmental interdependencies to drive progress and support change initiatives.
Assist the leadership team in monitoring customer experience and employee engagement metrics, ensuring relevant information is captured and tracked.
Stay informed on matters requiring leadership approval, collaborating with finance and HR as needed
Qualifications
Bachelor's degree required; Master's degree or MBA preferred.
8+of experience as a Chief of Staff or similar strategic role within a large, complex organization.
Strong project management and operational expertise, with a proven ability to manage change effectively.
Experience in telecom, media, or technology sectors is preferred.
Comprehensive P&L and business acumen, with a track record of achieving results.
Diplomatic and collaborative approach, adept at engaging with all levels of the organization while maintaining focus on enterprise priorities.
Ability to build trust quickly and handle confidential information with discretion.
Experience in leading and coaching dispersed teams.
Proven ability to thrive in a fast-paced environment while managing competing pressures and timelines.
High integrity and strong instincts for escalation and resolution of critical issues.
Proficient in planning methodologies and tracking tools.
Proactive, accountable, and able to hold others accountable for performance.
Strong attention to detail and organizational skills.
Based in LIC with an estimated 25% travel requirement; committed to advancing the Altice mission.
At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey.
If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity.
All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity.
We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.
The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law.
Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details.
This position is identified as being performed in/or reporting to company operations in New York State. Salary ranges are supplied in compliance with New York State law. Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is $161,186.00 - $230,265.00 / year. The rate/range provided herein is the anticipated pay at the time of hire, and does not reflect future job opportunity.
Nearest Major Market: Brooklyn
Nearest Secondary Market: New York City