Search the 92 jobs at Optimum

As a Telecommunications Subject Matter Expert (SME) in the Government Sector, responsible for expanding market share of telecommunications services within government agencies, building strong relationships with clients, and delivering tailored solutions. Key duties include client acquisition, sales strategy, market analysis, compliance, and team collaboration. Requires a Bachelor's degree and 3-5 years of sales experience in the telecommunications industry.

As an Inbound Sales Representative at Optimum, you will forge connections with customers, exceed sales targets, and deliver an unparalleled customer experience. Responsibilities include prospecting, engaging businesses, crafting tailored solutions, staying updated on products, delivering sales presentations, closing deals, and building lasting relationships.

The Senior Director Customer Care at Optimum will lead the digital contact center operations, enhance customer satisfaction, improve chat and social KPIs, design customer care processes, identify revenue opportunities, assess tools and technologies, analyze customer contact drivers, and collaborate with stakeholders to optimize operations.

Senior Director Customer Care responsible for leading digital contact center operations, optimizing customer support and care KPIs on chat and social channels, collaborating with stakeholders on tools and technologies, and overseeing day-to-day operational stability and improvement.

Seeking a dynamic Manager Operations of Revenue Generation to oversee telecommunications teams, drive revenue growth, and implement sales strategies. Responsibilities include monitoring team performance, collaborating with leaders, analyzing sales outcomes, and managing sales budget. Requirements include a Bachelor's Degree or 5 years of operations management experience in the telecommunications industry.

Seeking a dynamic Manager of Operations for Revenue Generation in the telecommunications industry. Responsibilities include monitoring team performance, developing sales strategies, and ensuring compliance with company policies. Requirements include a Bachelor's Degree or 5 years of operations management experience in telecommunications.

Seeking a dynamic Manager Care Operations with a strong sales background to oversee telecommunications teams, drive revenue generation, and implement service-to-sales initiatives. Responsibilities include monitoring team performance, developing sales strategies, maintaining quality standards, and managing sales budget. Requirements include Bachelor's Degree or 5 years of operations management experience in telecommunications industry, people leadership experience, and desire for continuous learning.

The Sales Analyst at Optimum is responsible for analyzing sales data, identifying trends, and providing actionable recommendations to enhance sales performance. This role involves working closely with sales, marketing, and product development teams to align strategies and drive continuous improvement through data-driven insights.

The Sales Analyst at Optimum will be responsible for analyzing sales data, identifying trends, and providing actionable recommendations to enhance sales initiatives. They will work closely with sales, marketing, and product development teams to drive sales performance through data-driven insights.

The Sales Analyst at Optimum is responsible for analyzing sales data, identifying trends, and providing recommendations to enhance sales performance. This role involves working closely with sales, marketing, and product development teams to align strategies and improve sales operations.

Inbound Sales Representative position at Optimum, a leader in connectivity solutions. Responsibilities include prospecting, educating customers, customizing solutions, product knowledge, sales pitching, closing deals, documentation, and relationship building.

The Partner Management Supervisor oversees contact center campaigns, strategies, procedures, and processes for BPO vendors providing Optimum services. Responsibilities include managing performance, coaching, onboarding new agents, building partnerships with vendors, evaluating care programs, and more. The role requires proven people management skills, experience in a contact center environment, and strategic thinking abilities.

The Workforce Planning Analyst is responsible for strategic goal alignment through forecast modeling, capacity planning, collaboration, and effective communication with business partners. This role involves long and short term planning, budget preparation, reporting assignments, and project management to support the Sales organization for both Residential and Commercial footprints at Altice.

The Business Process Analyst is responsible for identifying, analyzing, and improving an organization's business processes to streamline operations and drive profitability. They work closely with cross-departmental teams to optimize processes and enhance the sales cycle.

Seeking a Vice President, Frontend Engineering to lead the software engineering team in developing web, mobile, and connected TV apps that provide state-of-the-art experiences for customers and employees. Responsibilities include leading and mentoring the frontend engineering team, guiding product vision and strategy, implementing processes to increase delivery velocity, and ensuring regulatory compliance.

The Manager, Care Fiber Operations is responsible for developing and leading the operations of call campaigns, strategies, and procedures for third-party vendors providing services for Optimum Fiber. They ensure quality, compliance, and cost-effectiveness of work delivered meets performance and quality expectations.

The Customer Care Manager at Optimum is responsible for overseeing the Billing and Administrative team to ensure quality orders processing for Lightpath customers. They provide direction, coach and mentor employees, monitor metrics, and ensure compliance with regulations. This role focuses on maintaining customer satisfaction and improving internal processes.

The Customer Care Manager, Billing, is responsible for overseeing the Billing and Administrative team to ensure the quantity and quality of orders processed for Lightpath customers. They provide direction, prioritize requirements, and ensure compliance with regulations while maintaining high customer satisfaction levels.

The Customer Care Manager oversees the functions of the Billing and Administrative team to ensure the quantity & quality of orders processed for Lightpath customers. Responsibilities include staffing, coaching, reporting metrics, CPNI regulation compliance, E911 management, and maintaining customer satisfaction.

Manager Voice of the Customer at Optimum responsible for understanding customer problems, providing data-driven recommendations, and influencing cross-functional stakeholders to implement customer-centric solutions. Leading the Voice of Customer program to inform business decisions and improve KPIs through statistical analyses, insight reports, and survey management in Qualtrics.