Search the 73 jobs at Optimum

The Security Administrator will document and maintain logs of cybersecurity incidents, assist in post-incident analyses, collaborate with incident responders, and track remediation of identified issues to ensure effective incident response and continuous improvement.

As the Director of Strategy Analytics & Operational Execution, you will lead initiatives to enhance customer journey by collaborating with cross-functional teams, providing insights through data analysis, overseeing reporting functions, and driving operational improvements that impact customer loyalty and business success.

As a Direct Sales Representative at Optimum, you will engage in door-to-door sales, customizing telecom solutions for customers. Your responsibilities include showcasing product features, closing sales, managing documentation, and building lasting customer relationships while meeting sales targets and adhering to compliance standards.

The Business Technical Analyst supports Contact Center operations by troubleshooting technical issues, managing communications with IT and vendors, and analyzing data to provide business insights. They ensure IT stability, optimize customer interactions, and maintain documentation while collaborating with business groups and conducting training sessions.

The Director of Business Development & Innovation will lead efforts to integrate generative AI solutions into products and services, driving revenue growth and improving operational efficiency. Key responsibilities include conducting market research, cultivating relationships with AI tech providers, collaborating with cross-functional teams, and developing strategic initiatives to capitalize on AI opportunities.

The Manager, Go to Market is responsible for executing the launch of pricing, promotions, and offers to enhance customer relationships and revenue. This role analyzes market data, collaborates cross-functionally, communicates strategy, and ensures deadlines are met for successful execution of marketing programs.

The Vice President of Research leads all consumer and industry research activities at Optimum. They are responsible for creating actionable insights, collaborating across business units, developing research strategies, and ensuring the quality of research projects. This role requires strong leadership, communication skills, and experience with emerging research technologies.

The Manager, Go to Market executes the successful launch of pricing, promotions, offers, and programs. This role involves analyzing market conditions, customer data, managing timelines across departments, and developing solutions for potential risks in new offers. Responsibilities include creating comprehensive strategies and maintaining communication with various teams to drive customer acquisition and retention.

The Vice President of Consumer Acquisition will lead demand generation efforts, drive customer growth through strategic segmentation and affiliate program management, oversee performance metrics, and manage budgets across multiple marketing channels.

The VP of Base Growth Management will lead programs to enhance customer lifetime value, focusing on Video Conversion GTM strategy, customer engagement, and referral programs. Responsibilities include overseeing onboarding strategies, monitoring performance, and collaborating across departments to align initiatives that drive customer satisfaction and retention.

The Vice President of Loan Pricing will lead pricing strategies for consumer telecom and mobile products, conduct market analyses, develop pricing models, collaborate with teams, monitor performance, and ensure regulatory compliance.

The Vice President of Customer Engagement will develop and manage programs to enhance customer lifetime value through strategic product management and various engagement initiatives. Responsibilities include leading base management, driving go-to-market strategies, overseeing onboarding and referral programs, and analyzing performance metrics while collaborating with cross-functional teams.

As the VP of Customer Communications at Optimum, you will develop and execute a comprehensive strategy for customer engagement, leading a team to enhance customer communication across various channels. Your role includes analyzing customer feedback, overseeing communication channels, and managing crisis communications to improve satisfaction and loyalty.

The Compliance System Analyst ensures compliance in order entry processes, designs databases using SQL Server and MYSQL, analyzes data for non-compliance, and creates reports. Responsibilities include managing databases, troubleshooting issues, and making recommendations for improvements based on analysis, while ensuring SOX compliance and participating in compliance meetings.

The MDU Sales Account Executive II sells Optimum Communications services to MDU clients, managing client relationships, ensuring customer satisfaction, and achieving sales goals through prospecting and strategic account management.

The MDU Sales Account Executive II is responsible for selling Optimum Communications services to MDU clients, ensuring customer satisfaction, maintaining database records, processing client orders, developing strategic account plans, and exceeding sales goals through prospecting and relationship building.

The National Channel Manager at Optimum is responsible for maintaining and enhancing relationships with national partners. This role includes overseeing sales management, recruiting suitable partners, ensuring their training and competency, and coordinating marketing strategies to drive revenue growth through collaboration with partners, while addressing market conditions and business model adaptations.

The Sales Engineer will provide presale and post-sale implementation support for complex voice, data, and video services. They will collaborate with the Sales Force, assisting in sales presentations and customer solution design while ensuring customer satisfaction and technical requirements are met.

The Sales Engineer will provide presale and post-sale technical support in voice, data, and video services. They will work closely with the Sales Force, collaborate on complex applications, and ensure excellent customer satisfaction through effective communication and design services.

The Sales Engineer will provide presale and post-sale support for complex voice, data, and video products, ensuring successful sales and customer satisfaction. They will assist the sales team, consult with clients, participate in presentations, and translate technical requirements for customers and staff. The role includes interfacing with various departments to meet customer needs and contribute to special projects.