Company Overview
NielsenIQ is a global leader in consumer intelligence, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth.
Role Summary
The Senior Data Operations Analyst (Level 3) is responsible for executing and monitoring day-to-day production cycles with strict adherence to quality standards and delivery timelines. This role plays a critical part in ensuring data accuracy, resolving issues, supporting process improvements, and enabling automation initiatives within NielsenIQ’s Consumer Information Platform (CIP).
The position requires strong analytical skills, attention to detail, and effective collaboration across global, cross-functional teams.
Key Responsibilities
Execute daily and periodic production cycles in line with defined quality, accuracy, and turnaround time (TAT) standards
Perform data input operations and validation across assigned markets and datasets
Identify data anomalies, perform root cause analysis (RCA), and communicate issues to relevant stakeholders
Collaborate effectively with onshore, offshore, and cross-functional teams to resolve operational challenges
Adhere to and contribute to the documentation and maintenance of Standard Operating Procedures (SOPs)
Identify opportunities for automation, optimization, and process efficiency improvements
Develop and execute basic automation solutions using SQL, R, Python, or Excel macros
Support CIP deployments, system enhancements, and adoption of new tools and features
Track, analyze, and report key performance indicators (KPIs) related to data quality, accuracy, and on-time delivery
Operate efficiently in a virtual, multicultural, and geographically distributed work environment
Required Qualifications
Minimum 18 months of experience in data operations, analytics, or related operational roles
Bachelor’s degree in Mathematics, Statistics, Economics, Commerce, BBA, or a related field
Strong analytical thinking and problem-solving capabilities
Working proficiency in written and spoken English
Hands-on exposure to SQL, R, Python, and working with large datasets; basic awareness of ML/AI concepts
Understanding of operational KPIs, quality metrics, and process adherence
Strong organizational, communication, and presentation skills
Additional Information
Our Benefits
- Flexible working environment
- Volunteer time off
- LinkedIn Learning
- Employee-Assistance-Program (EAP)
NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies.
About NIQ
NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.
For more information, visit NIQ.com
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Our commitment to Diversity, Equity, and Inclusion
At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion
Top Skills
What We Do
NielsenIQ is the industry leader in global measurement and data analytics, and the most trusted source for retail and consumer intelligence. We deliver the complete truth to retailers, manufacturers, and our partners through our comprehensive data sets and powerful insights. We enable businesses to make critical decisions confidently, accelerating growth and optimizing performance.
Why Work With Us
We empower companies around the world to make bold decisions and transform their business with trusted data, solutions, and insights. Joining NielsenIQ means experiencing countless learning opportunities and gaining numerous pathways for growth.
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