Sr. CRC Specialist

Reposted 4 Days Ago
Be an Early Applicant
2 Locations
Remote
Mid level
Biotech
The Role
The Sr. CRC Specialist responds to service calls, manages quotations, orders, invoicing, and maintains equipment records to support service operations.
Summary Generated by Built In

When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs.  With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our dedicated team collaborates closely with commercial, government, academic and healthcare customers to deliver our broad portfolio of analytical solutions, and OneSource services.

Job TitleSr. CRC Specialist
Location(s)
Japan, Yokohama

The other tasks can be followed, if it's required, even though it's not listed up in JD.

- Answer SVC calls

- Create SVC quotation

- Handling SVC part order

- Handling EDI & Web order

- Handling SVC billable order (Quotation, Entering & Invoicing)

- Handling SVC contract order (Quotation, Entering & Invoicing)

- Following up the shipping schedule of SVC related order

- Issuing and handling invoice

- Handling credit & re-bill process

- Maintaining equipment record

- Create Service Work Order

- Deal with Local vendor for local supply item

- Arrange of domestic shipping arrangement for SVC part that SVC engineer will use.

Skills Required

  • Experience in service operations
  • Knowledge of EDI and invoicing systems
  • Strong organizational skills

PerkinElmer Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about PerkinElmer and has not been reviewed or approved by PerkinElmer.

  • Retirement Support Retirement support stands out through strong 401(k) matching and, in places, immediate vesting that can materially increase total rewards. The ability to direct contributions and manage rollover options adds flexibility to long-term savings.
  • Leave & Time Off Breadth Leave offerings are described as fair, with paid holidays, vacation, floating holidays, and paid sick leave included across many roles. Reported PTO amounts (e.g., roughly three weeks or 18 days) suggest a solid baseline even if it varies by site and department.
  • Flexible Benefits Benefits appear broad and customizable, spanning multiple insurance types, spending accounts, wellness programs, and optional coverages like pet insurance. Added programs such as EAP resources, backup care, discount platforms, and tuition reimbursement expand the total rewards footprint beyond core pay.

PerkinElmer Insights

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The Company
HQ: Shelton, CT
6,342 Employees
Year Founded: 1937

What We Do

For 85 years, PerkinElmer has pushed the boundaries of science from food to health to the environment. We’ve always pursued science with a clear purpose – to help our customers achieve theirs. Our expert team brings technology and intangibles, like creativity, empathy, diligence, and a spirit of collaboration, in equal measure, to fulfill our customers’ desire to work better, innovate better, and create better. PerkinElmer is a leading, global provider of technology and service solutions that help customers measure, quantify, detect, and report in ways that help ensure the quality, safety, and satisfaction of their products. Learn more at www.newperkinelmer.com.

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