Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
Brown & Brown is seeking a Sr Commercial Account Manager to join our growing team in Irvine, CA!
The Senior Account Manager functions as the main client contact for an assigned book of business containing PCL’s accounts with a high degree of technical expertise. Minimum book size $1,000,000.00 in revenue.
This position requires the ability to work autonomously while performing duties requiring extensive knowledge and understanding of the insurance field. This position is responsible for building, expanding and solidifying relationships with clients at all levels with the company and lead appropriate resources to address the client’s needs, including risk identification and resolution of underwriting or policy issues, accounting issues, claims issues, etc.
How You Will Contribute:
Lead the renewal process by obtaining, directly or indirectly, quotes and claims experience from various carriers.
Assisting Producers with any new business calls and implementation of new business for newly assigned accounts as a resource.
Act as liaison between producer and client by obtaining exposure and operation updates, receiving renewal applications and ordering appropriate documents needed for renewal.
Handle a diverse range of insurance products in the Commercial Lines arena.
Submit complete and accurate renewal information to the incumbent carrier(s).
Prepare Insurance Coverage Review documents.
Bind coverage with the carrier(s) in accordance with the client’s instructions.
Responsible for the day-to-day account management of client accounts which includes, but not all-inclusive:
Speak to customers regarding commercial coverages on their policies.
Renew commercial policies by providing ID cards, binders, policies and certificates.
Monitor and process quality control procedures on each commercial account.
Utilize Agency Management System by creating activities and attachments for each commercial account.
Manage all aspects of assigned accounts.
Communicate with PCL on status of accounts.
Manage accounts receivable on designated book of business.
Process daily mail and perform daily administration of designated book of business.
Contribute to the development of Technical Assistants.
Licenses & Certifications:
Active P&C License.
Skills & Experience to be Successful:
High School Diploma or equivalent.
Proficient with MS Office Suite.
Attention to detail with emphasis on accuracy and quality.
Exceptional verbal and written communication skills.
Exceptional customer service skills.
Enjoys routine work, but flexible to respond to change in tasks/priorities.
Preferred
Bachelor’s Degree is preferred and/or extensive commercial insurance customer service experience.
5+ years’ experience in a similar position.
Pay Range
$90,000 - $110,000 AnnualThe pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role.
Teammate Benefits & Total Well-Being
We go beyond standard benefits, focusing on the total well-being of our teammates, including:
- Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
- Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
- Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
- Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.
Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.
Recruiting Vendor Disclosure Statement
Brown & Brown does not accept unsolicited resumes from external recruiters, recruitment vendors or employment agencies ("Recruiting Vendors"). Recruiting Vendors must have a valid written agreement and received prior written authorization from an authorized Brown & Brown representative before submitting candidates for any publicly posted role. Any unsolicited resumes submitted to Brown & Brown or its employees become the property of Brown & Brown, and no fees will be paid for such submissions. Additional information regarding this policy can be found on our careers page.
The Power To Be Yourself
As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.
Skills Required
- Active Property and Casualty insurance license
- High school diploma or equivalent
- Proficiency with Microsoft Office Suite
- Attention to detail with emphasis on accuracy and quality
- Exceptional verbal and written communication skills
- Exceptional customer service skills
- Ability to work autonomously and manage changing priorities
- Bachelor's degree
- Extensive commercial insurance customer service experience
- Five or more years of experience in a similar position
Brown & Brown Insurance Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Brown & Brown Insurance and has not been reviewed or approved by Brown & Brown Insurance.
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Healthcare Strength — Healthcare offerings are broad, spanning medical/Rx, dental, vision, life, disability, and added programs alongside Lyra access with up to eight no‑cost coaching or therapy sessions for teammates and covered dependents. Breadth extends to fertility/adoption solutions, second‑opinion services, diabetes care, and Medicare advocacy.
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Retirement Support — The 401(k) program includes an employer match up to 4% (100% of the first 3% plus 50% of the next 2%) with immediate vesting. Savings support is positioned as a core element of the total‑rewards package.
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Equity Value & Accessibility — An Employee Stock Purchase Plan is available, and the company emphasizes an ownership mindset with a large share of teammates as shareholders. This creates accessible equity participation alongside retirement savings.
Brown & Brown Insurance Insights
What We Do
Brown & Brown Insurance provides risk management solutions to help protect what our customers value most. Our four business segments offer insurance products and services to businesses and individuals. Our culture is built on integrity, innovation, superior capabilities, and discipline. We view insurance differently and use our experience, carrier relationships, and principled customer focus to deliver first-class service and solutions. Becoming a Brown & Brown teammate introduces you to a career with virtually unlimited possibilities. We think of ourselves as a team, so we have teammates—not employees. We strive to attract people who are competitive, driven, and disciplined. Our unique company culture of meritocracy rewards self-starters and those committed to doing what is best for our customers. We are proud to be certified as a Great Place to Work ®. Brown & Brown has demonstrated a Culture of Caring through dedication to the people and communities we serve. With more than 11,000 teammates in over 300 locations across the US, Canada, Ireland, the UK, Bermuda, and the Cayman Islands, we actively support numerous organizations in the local communities in which we live, work, and play. With a long-standing history of proven success, Brown & Brown is one of the insurance industry’s most powerful and influential leaders, ranked as the fifth-largest brokerage in the US and sixth in the world. You can find us on the NYSE as BRO.
