We are seeking a Senior Business Operations Manager to join us to drive strategic sales operations processes and improve the Zillow business. This individual will typically manage 3-5 initiatives in parallel, in addition to owning recurring operational responsibilities. An ideal candidate is someone with a strong Sales Operations background, a quick learner who demonstrates strong leadership, sees around corners, possesses organizational expertise, is an excellent cross-functional communicator, and has a passion for building data driven solutions.
You Will Get To:Refine and automate book of business creation and management
Understand and support frontline compensation management
Identify, validate, and coordinate the stand up and improvements to sales tooling enabling frontline reps to become more efficient and scalable.
Use extensive knowledge and analysis to develop strategic insights, challenge long-standing beliefs, and influence improvements
Define and stand-up processes that drive impactful efficiency gains while adhering to programmatic compliance requirements
Demonstrate an outstanding blend of business savvy and PM skills by defining key objectives, translating ideas into action plans, and maintaining day-to-day oversight of workstreams
Build positive relationships, acquire commitment to results, and enforce accurate documentation.
7+ years of proven experience in strategy, sales operations, business operations, analytics, and/or project management.
Experience managing large, sophisticated cross-functional initiatives and delivering results while balancing competing priorities in a fast-past environment
Highly proficient in varying analytical and project management tools (Excel, SQL, Gsuite, Smartsheet, Salesforce, and Tableau).
Aptitude and excitement for mapping process improvements and conceptualizing innovative solutions for ambiguous problems.
Collaborative work-style -- empowers leaders and partners to get results.
Exceptional attention to detail, follow-through, and ability to anticipate downstream challenges.
Outstanding communication, interpersonal, and presentation skills.
Here at Zillow - we value the experience and perspective of candidates with non-traditional backgrounds. We encourage you to apply if you have transferable skills or related experiences
Zillow is reimagining real estate to make home a reality for more and more people.
As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you're in, you will play a critical role in making home a reality for more and more people.
Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and world-class benefits. These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on Glassdoor and recent recognition from multiple organizations, including: the 100 Best Companies to Work For, Glassdoor Employees’ Choice Award, Bloomberg Gender-Equality Index, Human Rights Campaign (HRC) Corporate Equity Index, and TIME 100 Most Influential Companies list.
Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.
Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.
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What We Do
Join our mission to give the people power to unlock life’s next chapter. Our homes are the heartbeat of our lives, and we believe that finding a home shouldn’t be so hard in today’s always-on world. That’s why we’re reimagining the traditional rules of real estate to make it easier than ever to move from one home to the next. Our journey began nearly 15 years ago with a handful of employees and one big idea: to make it radically easier for people to move. We began by helping people understand and track their homes with the Zestimate, our proprietary algorithm, and then with advanced technology and valuable connections with real estate professionals. Today, Zillow has become a household name. People are more likely to search for “Zillow” than “real estate,” and our name is often used as a verb. While other industries have ushered in a new era of convenience, the time for seamless and convenient real estate experience is now. This is our next chapter as a company. We’re looking for smart, passionate adventurers to join us as we reimagine the real estate transaction and change the way people buy, sell, rent and finance their homes.
