Jobs at Zillow

The Senior Analyst in Revenue Billing Operations manages billing processes in Zuora, reconciles discrepancies, improves operations, and mentors junior staff while collaborating across teams.

The role involves developing complex solutions in Salesforce, collaborating with various teams, and providing technical support for integrations while ensuring scalability and best practices.

As a Senior Machine Learning Engineer, you will architect and build scalable ML infrastructure, influence technical direction, mentor engineers, and ensure effective production deployment, collaborating closely with AI teams.

As a Senior Software Development Engineer, you will lead and support projects, design new features, mentor junior engineers, and collaborate in an inclusive team environment.

As a Software Development Engineer, you'll lead project delivery and support, design features, review code, mentor juniors, and drive engineering best practices.

The Principal Data Scientist will lead measurement strategy for Zillow's advertising business, focusing on ad performance, experimentation, and data-driven decision-making to drive revenue growth and advertiser value.

Provide multi-channel customer support for ShowingTime products: resolve inquiries, document and prioritize cases, follow processes while adapting to needs, meet performance metrics, collaborate with teams, promote additional products, and apply basic technical troubleshooting to de-escalate and resolve blocking issues.

The role involves defining mobile product requirements, collaborating with cross-functional teams, building native applications for iOS and Android, launching features, and iterating based on user feedback.

The Strategic Sourcing Manager will develop sourcing strategies, lead negotiations, and manage supplier performance across key categories, significantly supporting HR technology and related services.

Build and operate marketing data integrations, ETL pipelines, and analytics datasets; configure marketing systems; implement AI/LLM-driven tooling and conversational analytics; produce dashboards and reports; coordinate cross-team releases, documentation, testing, and onboarding to enable data-driven marketing decisions.

Lead and evolve the Marketing PMO's central intake, prioritization, and workflow using AI-driven solutions. Drive cross-functional prioritization, change management, KPI tracking, and reporting. Build playbooks and improve processes to increase marketing efficiency and ensure on-time, on-scope delivery for large, matrixed teams.

Develop and enhance Zillow's analytics platform. Responsibilities include building reporting tools, improving data discoverability, and designing AI-driven workflows. Collaborate with teams to ensure reliable self-service analytics and manage projects from conception to deployment.

Lead a frontend engineering team on the Agentic Experience, overseeing UX development across web and mobile, while enhancing team capabilities and collaboration.

As a Transaction Management Associate, you will assist in managing the loan sales process, coordinate with teams to resolve issues, and provide analytical support for loan transactions.

The Director of Public Policy will develop and implement policy strategies, engage with stakeholders, analyze policies, and manage operations in alignment with Zillow's goals.

Lead the architecture and evolution of backend and AI systems, focusing on microservices, data pipelines, and AI integration, while mentoring engineers.

The Principal Machine Learning Engineer will define technical direction, architect scalable systems, lead cross-organizational initiatives, mentor engineers, and communicate effectively at all levels.

Drive growth and retention for multi‑family rental clients through high‑volume outreach, consultative selling, account management, and data‑driven insights. Use CRM and sales tools to prospect, log activity, and meet revenue and retention KPIs while representing Zillow and influencing product and process improvements.

Provide phone, email, and chat support for ShowingTime customers: resolve inquiries, document and prioritize cases, use support tools, meet performance metrics, collaborate with teams, and promote additional products.

Lead strategy and roadmap for Zillow's developer platform and AI-assisted SDLC. Manage and grow a team of Product Managers; partner with engineering, security, and AI platform to drive adoption, measure developer productivity (DORA/SPACE), and deliver IDEs, CI/CD, observability, internal portal, and agentic tooling. Define governance, rollout, and metrics for safe AI-first developer experiences.