Who We Are:
At Synapse Health, we're streamlining the durable medical equipment (DME) process. We manage intake, documentation, routing, claims, billing, and patient support. Our model reshapes how DME is delivered and experienced.
Since 2016, with decades of industry and leadership experience, we've delivered tech-based solutions that help our partners to modernize operations, improve coordination, and reduce administrative burdens. By taking on operational and financial complexity, we're redefining how DME works for providers, prescribers, and patients. We are proud to offer work that matters, on a mission that matters.
Learn more at SynapseHealth.com and on Synapse Health’s LinkedIn.
What We Need:
We are seeking a highly experienced, strategic, and results-driven Sr. Business Development Associate to accelerate the continued growth of Synapse Health's Equip business. This role is responsible for identifying, cultivating, negotiating, and closing complex enterprise partnerships with hospice, long-term care, skilled nursing, and other post-acute healthcare organizations.
As a senior individual contributor, you will independently manage strategic opportunities from initial engagement through contract execution while serving as a trusted advisor to executive stakeholders. Working closely with executive leadership, Operations, Product, Network, and Implementation teams, you will help shape growth strategy, strengthen market presence, and drive long-term business success.
What You Will Do:
Strategic Business Development
- Develop and execute business development strategies to drive national growth across Equips target markets.
- Identify, qualify, and pursue high-value enterprise partnerships.
- Manage complex sales cycles from prospecting through contract execution.
Executive Relationship Management
- Build trusted relationships with C-suite executives and senior decision-makers.
- Lead executive presentations, negotiations, and solution discussions.
- Serve as a strategic advisor throughout the sales process.
Cross-Functional Leadership
- Partner with Operations, Product, Finance, Network Management, and Implementation to ensure successful customer onboarding.
- Influence internal stakeholders to remove barriers and improve customer experience.
- Provide market intelligence and competitive insights.
Growth & Market Expansion
- Represent Synapse at conferences and industry events.
- Mentor junior business development team members.
- Support commercial strategy and expansion initiatives.
What You Have:
At Synapse Health, we’ve intentionally built a culture rooted in kindness, collaboration, and creativity, qualities we consider essential for every team member. Additional requirements include:
- Bachelor's degree preferred.
- 5+ years of business development, healthcare sales, account management, or strategic partnerships.
- Extensive experience in hospice, DME, post-acute care, or healthcare services
- Demonstrated success selling complex enterprise solutions.
- Proven history of achieving revenue goals.
- Experience negotiating large strategic contracts.
- Ability to operate independently with minimal direction.
What Sets You Apart:
- Existing executive relationships throughout hospice, SNF, LTC, or post-acute markets.
- Experience selling technology solutions to hospice.
- Strong executive presence.
- Strategic thinker with exceptional business acumen.
- Ability to influence without formal authority.
- Track record of identifying new market opportunities and driving sustainable growth.
Compensation:
The base salary range for this position is $83,200 to 104,000 annually. This range reflects the anticipated compensation at the time of posting. Final compensation will be based on factors such as relevant experience, demonstrated skills, internal equity, and prevailing market conditions. Compensation discussions are encouraged throughout the hiring process. This role includes both a competitive base salary and an annual incentive plan based on individual sales performance, reflecting the results-driven nature of this position. Details on target incentive compensation will be shared during the interview process.
What Sets Us Apart:
Work is a part of life, but at Synapse Health, we believe it should be meaningful and enjoyable. We’re committed to helping our team members thrive personally and professionally, which is why our benefits include:
- Professional growth opportunities with compelling career paths
- Healthy work-life balance supported by flexible paid time off (PTO)
- Comprehensive benefits package, including medical, dental, vision, STD & LTD insurance for full-time team members
- 401(k) savings plan with employer matching contributions
Synapse Health is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
Synapse Health, Inc will never request personal or sensitive information during the recruitment process. Please see our Careers Page for more information to protect yourself from scammers and to learn more about our recruitment process.
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Skills Required
- Bachelor's degree
- 5+ years of business development, healthcare sales, account management, or strategic partnerships
- Extensive experience in hospice, DME, post-acute care, or healthcare services
- Demonstrated success selling complex enterprise solutions
- Proven history of achieving revenue goals
- Experience negotiating large strategic contracts
- Ability to operate independently with minimal direction
- Existing executive relationships throughout hospice, SNF, LTC, or post-acute markets
- Experience selling technology solutions to hospice
- Strong executive presence
- Strategic thinker with exceptional business acumen
- Ability to influence without formal authority
- Track record of identifying new market opportunities and driving sustainable growth
- Experience mentoring junior business development team members
What We Do
At Synapse Health, we’re on a mission to transform the Durable Medical Equipment (DME) industry with innovative solutions that improve experience, accountability and transparency for all. Synapse Health is a patient-focused, end-to-end technology-enabled solution that streamlines the entire DME process. We connect all the dots from the time an order is placed to the moment it is delivered to the patient (including administrative tasks like billing). We act as a catalyst for change across the DME ecosystem by connecting patients, prescribers, DME providers and payors, providing a seamless, efficient and positive experience. Our solutions work in the background to manage every aspect of the DME process, providing real-time, accurate clinical and order information. This allows us to address patient needs faster and ensures orders are accurate and cost-effective. By improving accountability and transparency for all stakeholders, we are enhancing the overall experience. Together with our DME provider and prescriber partners, we provide patients with what they need, when and where they need it, simplifying the process and delivering better outcomes for everyone involved.
Why Work With Us
Our culture is built on a person-first mindset, starting with how we treat our team members and extending to the care we provide. We focus on fostering a warm, supportive environment that values each individual. Our mission-driven approach encourages transformation in healthcare, ensuring patients experience genuine, compassionate care.
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