Jobs at Synapse Health

Lead the evolution of Azure infrastructure toward Kubernetes-based, microservices-oriented systems. Design reliable and scalable cloud infrastructure, observability, networking, CI/CD pipelines, and Infrastructure-as-Code. Drive incident response, cost optimization, capacity planning, performance improvements, and automation while partnering with engineering and data teams. Document best practices, mentor colleagues, and support platform strategy in a healthcare environment with PHI, access control, and audit requirements.

Own backend services from design through production support, solve ambiguous technical problems, improve reliability, build automation, and contribute to architecture and technical decisions. The role involves developing secure software in a regulated healthcare environment, debugging production issues, writing tests, mentoring engineers, and using modern cloud, deployment, observability, and AI-assisted development tools.

Leads company-wide FP&A, including budgeting, long-range planning, forecasting, cash management, financial modeling, variance analysis, and capital planning. Partners with the CEO, CFO, board, lenders, and investors on resource allocation, pricing, contracts, and growth decisions. Builds and mentors the FP&A team, oversees KPI and board reporting, evaluates unit economics, and manages vendor costs and negotiations.

The Director will lead HR technology strategy, HRIS modernization, compensation strategy and analysis, pay equity, benchmarking, and total rewards frameworks. The role manages a Compensation Analyst, builds scalable People shared services, automates workflows, oversees HR technology and benefits vendors, and partners with the Chief People Officer on executive-level compensation recommendations and workforce AI enablement.

Manage strategic DME provider accounts, strengthening partnerships, improving supplier performance, and identifying growth opportunities. Lead performance discussions, corrective actions, escalations, reporting, contract documentation, and cross-functional initiatives. Analyze operational data to identify risks, recurring failures, and process improvements that enhance reliability and patient outcomes. Serve as the primary liaison between provider partners and internal teams while supporting account retention, expansion, and operational alignment.

Own the future-state product strategy and roadmap for Revenue Cycle Management across the DME order lifecycle. Lead discovery, workflow analysis, requirements, prioritization, scrum execution, delivery, adoption, measurement, and iteration. Partner with RCM Operations, Finance, Data, Engineering, and leadership to simplify fragmented processes, improve scalability and financial performance, reduce manual work, and deliver impactful workflow and product solutions.

Lead and build a data science organization to create a prediction engine for vendor matching, order routing, and supply chain optimization. Anchor projects to P&L, design measurement and experiment frameworks, ship rapid wins, hire and coach data scientists, work hands-on in modeling and technical design, partner with product and engineering (Snowflake), and evolve systems toward agentic AI while reporting impact in dollar terms.

Build, ship, and own end-to-end ML models for vendor matching, order routing, and supply-chain optimization. Partner with data engineering to productionize models, quantify impact, document work, and implement decision logic components toward agentic AI in a fast-moving healthcare startup environment.

Lead enterprise business development for Synapse Healths Equip business targeting hospice, SNF, LTC and post-acute organizations. Manage full sales cycle, build C-suite relationships, negotiate large contracts, collaborate cross-functionally to onboard customers, represent the company at industry events, and mentor junior BD staff to drive national growth and revenue.