Jobs at Synapse Health

Lead design and maintenance of scalable test automation frameworks and end-to-end integration tests. Build automated suites (Playwright/C#, Java, Test Sigma), integrate tests into CI/CD, reduce flakiness, analyze test results, triage defects, and drive risk-based testing and modern QA practices across engineering and product teams.

Lead end-to-end implementations for payer and health system partnerships, driving multi-state launches from planning through post-launch review. Coordinate cross-functional teams, develop implementation plans and timelines, manage risks and scope changes, analyze readiness and outcomes, and document scalable processes and playbooks to ensure timely, high-quality go-lives.

Conduct clinical and quality audits of DMEPOS products, services, and workflows to ensure regulatory and accreditation compliance. Review medical records and outcomes, identify risks and quality gaps, recommend and track CAPAs, prepare audit reports, support investigations and accreditation readiness, and provide training and guidance to operational teams.

Execute internal quality audits of DMEPOS products, services, documentation, and workflows to ensure regulatory and accreditation compliance. Document findings, produce reports, support corrective actions, collaborate cross-functionally, assist training, and help maintain audit readiness and investigations to improve patient safety and process quality.

The Specialist, Resupply manages patient intake, eligibility checks, and order processing while ensuring compliance and providing customer service.

The Specialist, Qualifications manages and validates medical documentation for DME, ensuring compliance and accuracy while interacting with healthcare providers. Responsibilities include documentation review, audits, and coordination of insurance requirements.

The Engineering Manager will lead a team of engineers to develop and maintain software solutions, collaborate with various teams, and implement CI/CD practices. They will also mentor engineers and influence organizational technology strategies.

The Specialist, Qualifications manages medical documentation for DME orders, ensuring compliance with regulatory standards and working with providers to obtain necessary information while maintaining high-quality patient experiences.

Own and deliver reliable, secure software in a regulated healthcare environment. Drive solutions from ambiguity to production, build automation to reduce developer toil, mentor engineers, champion AI-assisted coding, and optimize database performance and schemas.

The Specialist, Qualifications ensures clinical accuracy and compliance by reviewing documentation for Durable Medical Equipment orders, interacting with healthcare providers, and maintaining regulatory standards.

The Customer Experience Specialist manages patient orders for durable medical equipment, ensuring accuracy and a supportive experience while maintaining documentation and responding to inquiries.

The Customer Experience Specialist manages order intake and fulfillment, ensuring accuracy and timely delivery while providing compassionate support to patients and providers.