Jobs at Synapse Health

The Customer Experience Specialist manages patient orders for durable medical equipment, ensuring accuracy and a supportive experience while maintaining documentation and responding to inquiries.

The Specialist, Qualifications ensures clinical accuracy and compliance by reviewing documentation for Durable Medical Equipment orders, interacting with healthcare providers, and maintaining regulatory standards.

The Customer Experience Specialist manages order intake and fulfillment, ensuring accuracy and timely delivery while providing compassionate support to patients and providers.

Lead the end-to-end implementation planning for new payer and health system partnerships, ensuring timely execution, managing risks, and driving cross-functional collaboration.

The Customer Experience Manager leads operations ensuring high-quality service, manages frontline teams, drives process improvements, and fosters a customer-centric culture in the DME industry.

Own and deliver reliable, secure software in a regulated healthcare environment. Drive solutions from ambiguity to production, build automation to reduce developer toil, mentor engineers, champion AI-assisted coding, and optimize database performance and schemas.

As a Customer Experience Specialist, you will manage incoming order requests, ensure accurate order processing, and support patients, prescribers, and partners efficiently.

The Sr. RCM Business Analyst oversees Revenue Cycle Management operations, ensuring compliance, optimizing processes, and leading internal and vendor teams for performance targets.

The Engineering Manager will lead a team of engineers to develop and maintain software solutions, collaborate with various teams, and implement CI/CD practices. They will also mentor engineers and influence organizational technology strategies.

The Specialist, Resupply manages patient intake, eligibility checks, and order processing while ensuring compliance and providing customer service.

The Specialist, Qualifications manages and validates medical documentation for DME, ensuring compliance and accuracy while interacting with healthcare providers. Responsibilities include documentation review, audits, and coordination of insurance requirements.

The Specialist, Qualifications manages medical documentation for DME orders, ensuring compliance with regulatory standards and working with providers to obtain necessary information while maintaining high-quality patient experiences.