Senior Business Development Associate, Payer Partnerships

Posted Yesterday
Be an Early Applicant
Hiring Remotely in New York, NY, USA
In-Office or Remote
90K-133K Annually
Senior level
Consumer Web • Healthtech • Professional Services • Social Impact • Software
Headway is building a new mental healthcare system, rewired for access and affordability.
The Role
Lead payer-facing commercial efforts: own market and buyer analysis, prioritize partners, develop deal content and executive briefings, drive negotiations and recurring external relationships, and use AI tools to inform and validate recommendations while reporting to a Managing Principal.
Summary Generated by Built In

1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.

But we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.

We're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.

Join us and make an impact

As a Senior Business Development Associate, you will be the commercial engine behind Headway's health plan partnerships – owning external payer relationships, driving deal strategy and content, and accelerating negotiated outcomes across the nation. This role is on the front line of rewiring mental healthcare in America.

Reporting to one of Headway's Managing Principals, you will own payer-facing workstreams end-to-end: market and buyer analysis that shapes partner prioritization, deal content and executive briefings that move negotiations forward, and recurring external touchpoints with payer counterparts. You'll do this in one of the most AI-forward commercial teams in digital health – with the expectation that you direct the tools, question their output, and own every recommendation that carries your name.

You will thrive in this role if…

  • You have 3+ years in consulting, BD, partnerships, or sales where you owned external relationships end-to-end – ideally with real reps operating client-facing without a safety net. Bonus points for direct healthcare experience.

  • You have genuine commercial instinct: you read rooms, build trust quickly, and move conversations toward outcomes.

  • You use AI tools fluently and skeptically – you know what they're good at, where they fail, and you never ship an output you haven't pressure-tested.

  • You are resourceful, scrappy, and leave no stone unturned.

You will love this role if…

  • You want to be in front of payers, not behind a spreadsheet – with a clear commercial track to grow into.

  • You want to work at the front edge of AI-enabled business development.

  • You thrive in ambiguity, seek out unfamiliar challenges, and shape strategy.

  • You are motivated to face off against one of our generation's defining problems: access to mental healthcare.

Compensation and Benefits:

The expected base pay range for this position is $90,440 - $133,000 based on a variety of factors including qualifications, experience, and geographic location. In addition to base salary, this role may be eligible for an equity grant, depending on the position and level.

We are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.

  • Benefits offered include:

    • Equity compensation

    • Medical, Dental, and Vision coverage

    • HSA / FSA

    • 401K

    • Work-from-Home Stipend

    • Therapy Reimbursement

    • 16-week parental leave for eligible employees

    • Carrot Fertility annual reimbursement and membership

    • 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st

    • Flexible PTO

    • Employee Assistance Program (EAP)

    • Training and professional development

We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.

Headway participates in E-Verify. To learn more, click here.

A notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam.

Skills Required

  • 3+ years in consulting, business development, partnerships, or sales owning external relationships end-to-end
  • Experience owning payer-facing workstreams, market and buyer analysis, and deal strategy/content
  • Fluent and skeptical use of AI tools; ability to validate and own AI-generated outputs
  • Genuine commercial instinct, ability to read rooms, build trust, and drive outcomes
  • Direct healthcare or payer experience

What the Team is Saying

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Headway Compensation & Benefits Highlights

  • Healthcare Strength Multiple Cigna medical options with most premiums covered, plus dental and vision, FSAs, life insurance, and short/long‑term disability. Mental‑health access is reinforced by an HRA reimbursing eligible therapy costs up to $2,100 per year and an EAP.
  • Parental & Family Support Up to 16 weeks of fully paid parental leave for eligible full‑time employees. Inclusive family‑forming support is provided via Carrot Fertility.
  • Leave & Time Off Breadth Flexible/generous PTO is paired with 56 hours of paid sick time and 13 paid holidays, including a year‑end break. This creates ample time‑off coverage for rest and recovery.

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The Company
HQ: New York, NY
819 Employees
Year Founded: 2019

What We Do

Headway’s mission is a big one – to build a new mental health care system everyone can access. We’ve built technology that helps people find great therapists with the first software-enabled national network of providers accepting insurance. 1 in 4 people in the US have a treatable mental health condition, but the majority of providers don’t accept insurance, making therapy too expensive for most people. Headway is building a new mental healthcare system that everyone can access by making it easy for therapists to accept insurance and scale their practice. Headway was founded in 2019. Since then, we’ve grown into a diverse, national network of over 60,000 mental healthcare providers across all 50 states who run their practice on our software and have served over 1 million patients. We’re a Series D company with over $325m in funding from a16z (Andreessen Horowitz), Accel, GV (formerly Google Ventures), Spark Capital, Thrive Capital, Forerunner Ventures and Health Care Service Corporation.

Why Work With Us

The demand for mental health care has never been higher, underscoring the need for solutions like Headway that increase accessibility to clinical care. We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem.

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Headway Offices

Remote Workspace

Employees work remotely.

Headway employees work remotely across the US, with the option to work from offices in New York City, San Francisco and Seattle.

Typical time on-site: None
HQNew York, NY
San Francisco, CA
Seattle, WA
Learn more

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