Job Title: Senior Business Analyst
Department: Information Technology
Location: On-site in Glen Allen, VA
Job Description: As a Senior Business Analyst, you will apply your strategic, technical, and analytical skills to analyze business processes and help maximize the value of our products. You will team with the product owner, development, operations, and data to solve complex business initiatives from strategy to execution. This is an opportunity to contribute to innovate projects that have a lasting impact to the long-term success of Richmond National.
Skills and Attributes:
Strong Communication: Excellent verbal and written communication skills to articulate both technical and non-technical requirements.
Analytical Skills: Ability to use critical thinking, logic, and creativity to solve problems and propose solutions.
Leadership: Leadership qualities to inspire the team in a fast-paced environment with a positive attitude, serving as a stabilizing force for the team.
Customer Focus: A relentless focus on identifying and understanding business needs and provide recommendations to improve efficiency, productivity, and profitability.
Agility: Ability to rapidly adjust to changing priorities and shifting business goals based on market feedback and new opportunities.
Interpersonal Skills: Ability to communicate effectively with people from all levels of the organization.
Responsibilities:
Support team working in Agile (Sprint) methodology.
Mentor other Business Analysts, coaching them to deliver results.
Able to read situations and modify behavior to build quality relationships.
Analyze problems and document business processes for developing requirements.
Track and validate requirements from intake through delivery.
Document test cases and validate success criteria through testing.
Handle multiple projects while remaining flexible and productive despite changing priorities and processes.
Work with team members and business stakeholders to understand business pain points.
Develop expertise in our systems and processes to proactively contribute to process improvements.
Assist the product owner in decomposing requirements into Epics and Features and create clear and concise user stories that are easy to understand.
Identify and group related user stories, documenting the dependencies and associated business processes.
Assist Product Owner in maintaining the product backlog.
Create conceptual prototypes and mock-ups.
Collaborate with the team and vendors on tasks to formulate, detail, and test solutions.
Perform Quality Analyst functions such as defining test objectives, test plans and test cases, and executing test cases (including regression testing).
Coordinate and Facilitate User Acceptance Testing with the Product Owner and business.
Diagram current processes and proposed modifications using process flows, context diagrams and data flow diagrams
Provide end user support and assist in training as needed.
Use feedback and reflection to develop self-awareness, personal strengths and address development areas.
Know how and when to use tools available for a given situation and can explain the reasons for this choice.
Strong business judgment, leadership and integrity to make data driven decisions.
Qualifications:
Bachelor’s degree in a related field or equivalent combination of education and experience.
5+ years of relevant professional experience.
Excellent interpersonal, and leadership skills.
Excellent communication and collaboration skills, with the ability to work effectively in a team and interact with stakeholders at various levels.
Strong analytical and problem-solving skills, with attention to detail and focus on achieving both short- and long-term goals.
Compensation:
At the time of posting, the expected base salary range for this role is $110,000-$125,000 annually. Additionally, this position is eligible for participation in our annual bonus program. Actual compensation will be determined by many factors, including but not limited to, location, education, certifications, qualifications, relevant experience, internal equity, business need, and any applicable minimum wage requirements. Richmond National offers a comprehensive benefits package, more details on which can be found below.
Skills Required
- Bachelor's degree in a related field or equivalent combination of education and experience
- 5+ years of relevant professional experience
- Experience supporting teams using Agile (Sprint) methodology
- Ability to analyze and document business processes and requirements, including Epics, Features, and user stories
- Experience defining test objectives, test plans and test cases, and executing test cases including regression testing
- Strong communication, collaboration, interpersonal, leadership, and mentoring skills
- Strong analytical and problem-solving skills with attention to detail
- Ability to create conceptual prototypes and mock-ups and diagram process/data flows
- Experience coordinating and facilitating User Acceptance Testing (UAT)
What We Do
Richmond National is a specialty property & casualty insurance company focused on providing insurance to small and mid-size businesses that are unable to find coverage in the standard insurance market. We operate exclusively within the excess & surplus lines market, which provides our underwriters flexibility to develop highly tailored policies to best meet the insurance needs and risk management objectives of our customers. We work with a select group of appointed wholesale brokers that are deeply familiar with our insurance products and our underwriting appetite in the areas in which we focus. We believe that our wholesale broker partners value access to carriers that are consistent, stable sources of wholesale-only E&S capacity that can respond quickly to opportunities. Our company was formed by a group of highly experienced industry professionals, many of whom have worked for some of the most successful E&S carriers in the industry. Members of our management team have also been responsible for the formation or capitalization of several successful startup and early stage specialty insurance companies. We have adopted the best practices of the specialty insurance companies we have been involved with over the last 25 years while also incorporating the use of modern, cloud-based technology to help drive efficiency across our business in order to better serve our customers and business partners.
