Sr. Analyst, Global Business Growth & Automation

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Job Category

Operations

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

About the Team:
As part of the Global Business Growth & Automation (GBGA) team, we are at the forefront of innovation within Salesforce. We partner with our internal product, business technology, sales, and revenue teams to deliver cutting-edge tools and platforms for Salesforce employees. We are an agent-first organization, using our own technology to augment our workforce with autonomous agents. We work deeply within the Salesforce platform to ensure that we are Customer Zero, making the most of the Salesforce platform by rapidly launching new features to our employee base as they are released.

Role Overview:
Our team is focused on measuring the impact of GBGA initiatives on the wider Salesforce business. We provide data-driven decision support to our partner stakeholders to ensure we are focusing our development efforts on the most impactful areas. We measure the adoption of the functionality deployed by GBGA and provide real-time support to the business and change enablement teams to ensure successful project rollouts. We provide visibility to top leaders about the impact that these initiatives have made to the business. We partner with business leaders to define, benchmark, and visualize key process and outcome measures for their teams.

Key Responsibilities:

• Serve as a skilled data storyteller, preparing and delivering compelling narratives using data.
• Understand business use cases and deliver relevant insights to team members.
• Anticipate future questions and proactively answer them with data resources.
• Create trusted, easily understood, aesthetically pleasing, and scalable data artifacts.
• Construct, optimize, and document queries for review and future enhancement.
• Partner with team members to deliver complex data projects on time and with high quality.
• Pivot quickly between competing priorities and communicate workload and capacity effectively with leadership.
• Adapt messages to a variety of audiences, including peers, leaders, and executives.
• Support tooling and data platform updates as needed.

Why Join Us:
This Senior Analyst will thrive knowing that their work has a direct impact on thousands of Salesforce employees as they deliver success for our customers.

Required Skills & Experience:

• 3+ years of experience in a data analytics role
• Advanced Tableau Desktop Skills
• Advanced SQL Skills
• Data Visualization Skills
• Data Storytelling & Presentation Skills

Preferred Skills & Certifications:

• Certified Tableau Data Analyst
• Salesforce Sales Cloud
• Salesforce Revenue Cloud
• Lead-to-cash process understanding
• Snowflake
• Alteryx
• dbt

This role is hybrid and goes into the office 3 days per week.

Accommodations

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Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.

For Colorado-based roles, the base salary hiring range for this position is $92,600 to $127,400.For Washington-based roles, the base salary hiring range for this position is $101,900 to $140,200.

For Illinois based roles, the base salary hiring range for this position is $101,900 to $140,200.

Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.