Senior Account Manager

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Bangalore, Bengaluru Urban, Karnataka, IND
In-Office
Big Data • Software
The Role

Aerospike is the real-time database for mission-critical workloads, powering millions of transactions per second with sub-millisecond latency and dramatically lower total cost of ownership. Global innovators such as Adobe, Airtel, Barclays, Criteo, DBS Bank, Experian, Grab, HDFC Bank, PayPal, Sony Interactive Entertainment, The Trade Desk, and Wayfair rely on Aerospike for customer 360, fraud detection, real-time bidding, machine learning, and agentic AI.

Our mission is to unleash the world’s real-time data with a database built for infinite scale, speed, and sustainability. 

Hybrid: 2–3 days/week in office

Role Overview

The Senior Account Manager (Bangalore) will be responsible for driving renewals, retention, and expansion across Aerospike’s large enterprise accounts in India.

This role is critical to sustaining and growing strategic customer relationships by ensuring seamless renewals, identifying expansion opportunities, and positioning Aerospike as a long-term strategic data platform partner.

The ideal candidate brings 12–15 years of experience in enterprise software sales/account management, with a strong track record in renewals and expansion within large accounts—particularly in Financial Services, Telecom, E-commerce, Gaming, and Digital Native enterprises.

Key Responsibilities

Renewals & Revenue Growth

  • Consistently exceed renewal and expansion quota targets
  • Drive multi-year renewal agreements and complex commercial negotiations
  • Identify and close expansion opportunities within existing accounts
  • Manage six-figure and seven-figure transactions with multiple stakeholders

Customer Engagement & Value Realization

  • Establish strong executive relationships, including C-suite engagement
  • Conduct regular cadence meetings and Quarterly Business Reviews (QBRs)
  • Clearly articulate Aerospike’s business value and ROI
  • Ensure high customer retention and satisfaction

Strategic Account Management

  • Map key stakeholders across technology, business, and procurement
  • Expand footprint across new use cases and business units
  • Collaborate closely with Field Sales, Solutions Engineering, Customer Success, and Product teams
  • Proactively identify risks and develop mitigation strategies

Operational Excellence

  • Maintain accurate forecasting and opportunity tracking in Salesforce
  • Deliver strong forecast accuracy and pipeline visibility
  • Provide structured feedback to Sales Leadership, Product Management, and Marketing

Required Experience & Skills

  • 12–15 years of experience in Enterprise Software Sales, Account Management, or Renewals
  • Proven track record managing and expanding large enterprise accounts in India
  • Strong experience in renewals and expansion of data platforms, databases, or infrastructure technologies
  • Experience closing complex transactions with multi-layered approval processes
  • Deep understanding of the Financial Services sector (preferred)
  • Strong executive presence and ability to engage C-suite stakeholders
  • Excellent negotiation and contract management skills
  • Solutions-oriented sales mindset with a strong focus on customer success
  • High accountability, ownership mindset, and ability to thrive in high-growth environments
  • Strong organizational and multi-tasking capabilities
  • Experience with Salesforce or equivalent CRM systems

Qualifications

  • MBA from a reputed institute in India preferred
  • Experience working with top-tier Indian enterprises
  • Demonstrated success driving technology adoption across hardware, software, and cloud environments
  • Strong understanding of modern data architecture and real-time systems

What We’re Looking For

  • A strategic thinker who can operate at both executive and operational levels
  • A relationship builder who thrives on long-term partnerships
  • A revenue-driven professional with a strong renewal discipline
  • A collaborative team player who believes customer success drives business success
  • Someone passionate about data, performance, and delivering measurable impact

Aerospike Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Aerospike and has not been reviewed or approved by Aerospike.

  • Fair & Transparent Compensation Compensation is characterized as very competitive across roles, with total compensation (cash, equity, and benefits) seen favorably. Market-aligned engineering and sales packages contribute to overall pay satisfaction.
  • Healthcare Strength Health coverage is described as comprehensive with strong medical plans and FSA/HSA options. This breadth supports a positive view of the overall rewards package.
  • Leave & Time Off Breadth Flexible Time Off alongside company holidays is emphasized. Remote-friendly norms and the ability to take time as needed reinforce time-off flexibility.

Aerospike Insights

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The Company
HQ: Mountain View, CA
191 Employees
Year Founded: 2009

What We Do

The Aerospike Real-time Data Platform enables organizations to act instantly across billions of transactions while reducing server footprint up to 80%. The Aerospike multi-cloud platform powers real-time applications with predictable sub-millisecond performance up to petabyte scale with five-nines uptime with globally distributed, strongly consistent data. Applications built on the Aerospike Real-time Data Platform fight fraud, provide recommendations that dramatically increase shopping cart size, enable global digital payments, and deliver hyper-personalized user experiences to tens of millions of customers. Customers such as Airtel, Experian, European Central Bank, Nielsen, PayPal, Snap, Verizon Media and Wayfair rely on Aerospike as their data foundation for the future.

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