Squad Leader

Job Description:

As the Stock Plan Services (SPS) Product Manager, also known as the Squad Leader, you blend Stock Plan expertise with a passion for delivering results. In an agile format and structure, you will partner with other leaders to influence the broader strategic decisions and roadmaps, define the resource requirements, set the mission, and bring the squad together to execute on specific results and ensure respective products or services are available, stable, performant, and supported when required and related cost and maintenance is managed. You will ensure alignment on the “what” and “when” of the work performed by the squad through ongoing planning and prioritization, to enable the squad to work iteratively, innovate when appropriate, celebrate successes, and learn from failures. You will also be committed to maintaining and developing your own expertise and knowledge to ensure you bring the latest thinking to your role. 

This role will focus on orchestrating stock plan transactions through our modernized platform and through brokerage capabilities with consideration for the experiences of our key stakeholders – operational & contact center associates, plan participants, and our corporate client plan sponsors.

The Team

You will work in partnership with the Product Area Leader, team members, and chapter leaders. By role modeling and promoting agile and Fidelity leadership principles, you will promote and sustain an innovative agile culture.

The Expertise We’re Looking For

• 3-5 years of related product management experience, systems development, product development, and/or project/product management
• Bachelor’s degree preferred
• Financial services experience preferred
• Agile experience preferred

The Skills You Bring

• You take a data-driven approach to understanding client needs, you translate strategic goals into action, and prioritize to enhance value delivered
• You have a continuous improvement approach
• You are energized by working collaboratively to deliver agreed business outcomes, drawing on the expertise of colleagues to inform the approach and remove impediments to making progress
• You are capable of leading, influencing, and motivating colleagues without formal authority, and have a track record of building high-performing teams
• You are intellectually curious and model a culture of learning and coaching

The Value You Deliver

• Defining, refining, and communicating the your team's mission to squad members and business partners to empower and rally support
• Anticipating, discovering, and prioritizing client / partner needs to serve as the voice of the clients and guide execution of the squad
• Measuring performance through established critical metrics and deliver agreed upon business, technology, and people results
• Inspecting and evaluating progress, and removing impediments for your squad
• Defining, presenting, and evaluating results against agreed acceptance criteria
• Making informed trade-off decisions to strike the right balance between quality, cost, and timelines

How Your Work Impacts the Organization

Stock Plan Services provides companies with outstanding administration for their equity compensation programs, including stock option, restricted stock, employee stock purchase, stock appreciate and performance plans. SPS Product Development supports the business and technology work streams that deliver against approved initiatives including new products for emerging markets and improvements to existing products.

Category:Product Management