Jobs at Fidelity Investments

Designs and supports scalable data engineering and authorization platforms for brokerage technology. Responsibilities include cloud database development, data modeling, SQL and stored procedures, CDC-based real-time pipelines, Kafka integrations, data migration, performance tuning, monitoring, incident management, root cause analysis, and production support for highly available Tier 0 systems.

Lead engineering teams modernizing a mission-critical authorization platform from mainframe to cloud-native architecture. Own Tier-0 reliability, 24/7 availability, operational excellence, architecture, and delivery of secure, scalable authorization solutions using AWS, Java, Micronaut, RBAC, ReBAC, JWT, and OAuth 2.0. Partner with product, infrastructure, and security teams, shape multiyear technology strategy, manage priorities, mentor talent, and drive agile execution across globally distributed teams.

Manage and evolve digital experience products across Salesforce Experience Cloud, personalization, and lead capture. Define product strategy, gather customer and business insights, prioritize roadmaps, create PRDs and Jira stories, align stakeholders, oversee delivery and launches, and optimize outcomes using qualitative and quantitative data. Collaborate with marketing, engineering, UX, analytics, and business teams to deliver scalable customer engagement experiences.

Serve as the client-facing representative in a Fidelity branch, supporting transactions, ensuring compliance, strengthening client relationships, identifying client needs, and making effective introductions. The role involves phone and customer support, technology adoption, branch collaboration, and preparation for required Series 7 and Series 66 licenses.

Leads B2B acquisition marketing strategy for Fidelity Workplace Investing’s Health and Welfare Benefits Administration solution. Develops product positioning, value propositions, sales stories, content strategies, and customer acquisition journeys. Partners with product, sales, growth, enablement, and relationship management teams on go-to-market campaigns across paid and owned media, events, and direct communications. Analyzes performance metrics, reports results, and adjusts strategies to improve adoption and client engagement.

Leads the Client Master Data Management platform, translating business strategy into engineering roadmaps, prioritized backlogs, technical deliverables, and execution plans. Drives enterprise alignment, platform architecture, governance, vendor integration, technology assessments, operational reliability, and scalable solutions across business units. Partners with Product and Vendor Managers while influencing technical decisions and leading stakeholders across technical and non-technical teams.

Lead institutional sales and business development for Fidelity Digital Assets across the United Kingdom and Europe. Own senior client relationships, originate and convert complex custody and digital asset opportunities, manage long-cycle pipelines, and coordinate product, legal, compliance, risk, operations, onboarding, and client service teams. Build account plans, assess commercial viability, represent market needs internally, and expand relationships across custody, trading, liquidity, collateral, and financing services.

Develop customized financial plans for existing clients and warm leads using Fidelity’s planning tools and investment solutions. Conduct one-on-one consultations, educate clients on product options, recommend solutions aligned with their goals, build lasting relationships, conduct proactive outreach, and refer clients to wealth management partners when appropriate.

Leads institutional 401(k) client relationships as the primary contact for plan sponsors. Advises clients on retirement plan design, investments, regulatory issues, and Fidelity solutions; conducts client and investment review meetings; coordinates internal teams; resolves operational issues and plan corrections; and serves as the accountable lead for a book of business. Builds trusted relationships with senior decision-makers while proactively identifying needs and delivering recommendations.

Build and scale innovative full-stack financial technology products, including a next-generation trading platform for equities, options, and cryptocurrencies. Design complex end-to-end systems, work across programming languages and cloud environments, use relational and non-relational databases, and collaborate in Agile, multidisciplinary teams. Translate concepts into finished products while communicating effectively with technical and non-technical stakeholders.

Serve as the face of Fidelity by supporting clients, handling front-lobby transactions, identifying needs, strengthening relationships, and making introductions that support branch growth. The role requires strong customer service, interpersonal, organizational, and attention-to-detail skills. Fidelity provides training and support for obtaining Series 7 and Series 66 licenses, along with opportunities for professional development.

Leads the design, modernization, and operation of scalable, low-latency event processing and notification platforms. Oversees distributed systems architecture, workflow automation, self-service capabilities, AI-enabled engineering tools, and legacy mainframe modernization. Provides technical direction and develops engineering teams while owning reliability, throughput, performance, capacity planning, incident management, and platform strategy across brokerage messaging services.

Serves as the branch’s primary client-facing representative, supporting front-lobby transactions, addressing client needs, and strengthening long-term relationships. Identifies opportunities to deepen client engagement, makes effective introductions, supports branch growth, and promotes new technology adoption. The role provides training and preparation for required Series 7 and Series 66 licenses while emphasizing customer service, compliance, organization, attention to detail, and collaboration.

Manages customer experience programs, operating cadences, and Qualtrics administration. Builds surveys, workflows, dashboards, alerts, and integrations with Snowflake, Salesforce, email, Teams, and Jira. Uses SQL and Tableau for CX analytics, reporting, data validation, and quality monitoring. Partners with service, operations, distribution, IT, and data teams to standardize processes and convert customer feedback into improvements.

Leads hands-on design, development, testing, and release of document composition applications using Quadient Inspire and OpenText Exstream. Builds document templates, workflows, scalar processing, and email communications using XML, JSON, and variable data formats. Analyzes input files, improves processes, supports quality controls, resolves technical inquiries, standardizes procedures, and maintains documentation within an Agile scrum team.

Develop and maintain secure, resilient Rust services for a decentralized finance yield-generation platform. Collaborate with technical leaders and architects, mentor engineers, build microservices and APIs, implement unit and integration tests, and support CI/CD pipelines and deployments. Work with databases, cloud platforms, containers, asynchronous workers, messaging services, and blockchain technologies while participating in code reviews, design reviews, and environment strategy.

Supports Fidelity’s Consultant Relations team by responding to investment data requests, RFPs, RFIs, and due diligence questionnaires. The role provides consultants and research analysts with detailed investment information, coordinates with internal investment and RFP teams, organizes meetings with portfolio managers, and develops institutional consultant relationships. Responsibilities also include synthesizing investment data, sharing market perspectives, and supporting Fidelity’s institutional asset management distribution efforts.

Designs and develops scalable APIs and digital capabilities for Fidelity’s customer-facing financial platforms. Responsibilities include architecting microservices, optimizing distributed systems, implementing CI/CD and automated testing, deploying cloud-based solutions, documenting APIs, and supporting relational and NoSQL databases. The role contributes across the development lifecycle, mentors engineers, collaborates with cross-functional teams, prototypes emerging technologies, and delivers reliable customer-focused software using Agile practices.

Leads cloud engineering teams building secure, scalable platforms, APIs, frameworks, and composite solutions for Fidelity’s cloud transformation. Directs modernization from legacy mainframe systems to cloud-native architectures, manages technical priorities and product delivery, develops technology strategy, and supports mission-critical applications. Requires strong Java, AWS, containerization, infrastructure-as-code, Agile leadership, stakeholder communication, and talent development skills.

Develop customized financial plans, educate clients on investment solutions, conduct one-on-one appointments, recommend solutions aligned with client needs, and grow relationships with existing clients and warm leads. The role involves using Fidelity planning tools, conducting proactive outreach, referring clients to wealth management partners, and helping clients make informed investment decisions.