SPO Specialist (Strategy, Planning & Operations)

About Us
Perk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact.
We're trusted by more than 12,000 companies worldwide, including Bolt, GoCardless, and Fabletics, and we're tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem.
Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work.
At Perk, we're driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel, fintech, and SaaS industries, representing over 70 countries. If you're excited about having a real impact and shaping how millions of people experience work, we'd love you on the team.
Visit www.perk.com to learn more.

About The Role

Strategy, Planning and Operations (SPO) is the layer that connects Marketing: the planning rhythm, the budget and the administrative coordination that keeps the team aligned and moving in the same direction. As SPO Specialist, you'll support Marketing Leadership in keeping that layer working well. You'll run the quarterly OKR cadence and the marketing calendar, manage budgeting and PO processes, and look after team operations, from onboarding and the Learning & Development programme to offsites and events.

You'll also spend time embedded with teams such as Content, Product Marketing or Social Media to set up their operations or support a major launch. Throughout, you'll use Asana and AI to remove admin friction and improve how all Marketing teams work together. It's a hands-on, cross-functional role for someone who wants to support a large team.

Marketing experience is a plus. Admin or operational experience is essential.

What you’ll be doing:
Marketing team coordination and calendar management;

• Set up and own a marketing calendar for all internal and external milestones, from reporting to campaign milestones and events

• Manage day-to-day team admin and support VP Marketing: meeting coordination and bookings, room/resource scheduling, food and catering orders for team events

• Coordinate logistics for offsites and workshops end to end: venue sourcing, catering, travel where needed, run-of-day schedule

• Own the onboarding documentation and process

• Own and iterate the Learning & Development programme — scheduling sessions, tracking attendance, gathering feedback

• Use Asana as the operational backbone across the team

Optimise processes and team operations with AI;

• Partner with AI leads and wider marketing team to identify and prioritise cross-functional AI tools, skills and agents that reduce manual work across Marketing (briefing, reporting, budget tracking, onboarding)

• Own workflow automation for repeatable operational tasks (PO/invoice tracking, budget reconciliation, status reporting) using AI-assisted tools where they save meaningful time

• Act as the link between Marketing and the AI/upskilling programme: surface where the team is spending time on repetitive work, and bring back relevant tools, prompts or agents

• Support rollout of new AI-enabled processes — documentation, quick training, troubleshooting first use

Budget, PO and invoice administration;

• Act as a point of contact between Marketing and Accounting/Procurify for POs and invoices

• Track budgets and support monthly reconciliations across the whole org

• Maintain clear, current budget trackers

• Use AI to optimise this process and remove friction

Tooling audits;

• Run periodic audits of agencies and tools in use across marketing: what's licensed, what's actually used, overlap and gaps

• Work with Marketing Operations team to recommend consolidation or decommissioning where tools are duplicated or underused

What we look for:

• Comfortable owning team logistics and admin (bookings, catering, calendars) alongside higher-level operational work

• Strong operational and project management instincts; comfortable bringing structure to ambiguity

• Solid working experience with Asana (or equivalent) for cross-functional planning and reporting, not just task tracking

• Budget/PO administration experience (any function)

• Confident in AI use to improve workflows and productivity

• Receive competitive compensation and equity ownership in Perk

• Rest and recharge with 25 days of annual leave plus bank holidays

• Take control of your physical health with private medical cover and voluntary dental insurance from Bupa, and discounted gym memberships with GymFlex

• Plan for your future with our qualifying earnings company pension plan with Aviva

• Know that your loved ones are protected financially through your Life Insurance if the worst were to happen

• Rest assured that you’re covered by income protection in case you experience a long-term sickness or absence

• Leverage tax-efficient cycle and electric car schemes with Cycle2Work & Octopus

• Join our unforgettable Perk events, including our spectacular annual summer party

• Always feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones

• Focus on your family with 12-16 weeks’ paid parental leave

• Contribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causes

• Broaden your horizons with up to 20 "Work from Anywhere" days per year

• Stay savvy with access to a wide variety of discounts and rewards

• Follow your passions and take a four-week, fully paid sabbatical once you reach 5 years

• Let us help you move to one of our hubs with relocation support

• Talent Acquisition Interview - 30 mins - Virtual

• Hiring Manager Interview - 30 mins - Virtual

• Assessment Interview - 60 mins - IRL / Virtual

• Country Manager Interview 30 mins - Virtual

• Values Fit Interview - 30 mins - Virtual

   

AI at Perk
AI is embedded in how we work across every function. The tools you'll use day-to-day are AI-enabled so you can move faster and spend more time on the work that matters. In practice, that means using AI to research and prioritise accounts, draft and refine outreach, handle customer interactions more effectively, synthesise information, and cut through shadow work - the invisible tasks that pull people away from the work only they can do - so you can focus on relationships and outcomes.

How We Work

At Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work.

For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume.

Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. We’re an equal opportunity employer, which means you’re welcome at Perk regardless of how you look, where you’re from, or anything else that makes you, well, you.

Protect Yourself from Recruitment Scams

All official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to security [at] perk .com, and we will confirm whether it is legitimate.
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