Jobs at Perk

Handles high-volume payment and refund support for business travelers by contacting hotels and vendors, obtaining receipts and folios, collecting updated payment details, issuing pre-authorization forms and virtual credit cards, resolving payment issues, and coordinating credit card reversals. Maintains accurate records and timely updates while managing multiple tasks in a fast-paced, back-office environment.

Manages a portfolio of large SMB accounts in the DACH market, building relationships with business and finance stakeholders. Provides strategic consultation on travel and expense management, drives adoption of spend products, and identifies cross-sell and upsell opportunities. Resolves account issues, educates customers on product features, coordinates with technical teams, and supports customer satisfaction, retention, growth, and margin expansion.

Own and grow a portfolio of enterprise accounts across the DACH region. Drive adoption, retention, upsell, and cross-sell opportunities across Perk and Yokoy’s travel and spend management platforms. Build executive relationships, deliver strategic business reviews, translate analytics into business recommendations, resolve complex customer issues, and advocate for customer needs across Product, Support, and Onboarding teams.

Own and grow a portfolio of enterprise DACH accounts by driving adoption, retention, upsell, and cross-sell across Perk and Yokoy. Build executive relationships, deliver data-driven business reviews, provide product guidance, resolve complex issues, and advocate for customers cross-functionally. The role requires native or near-native German, professional English, enterprise account management or SaaS customer success experience, executive communication skills, and strategic analytical ability.

Manage a portfolio of large SMB accounts in the DACH market, building relationships with administrators, finance directors, and travel managers. Consult customers on integrated travel and spend solutions, improve expense workflows, and identify cross-sell and upsell opportunities. Drive adoption of corporate cards, invoice automation, and expense management features while resolving issues, coordinating technical support, and advocating for customers. The role requires fluent German and English, strong analytical skills, Excel proficiency, and B2B account management or customer success experience.

Generates and qualifies outbound leads for the Swedish market through phone, email, and social outreach. Conducts industry research, evaluates prospect needs, schedules product demonstrations, communicates Perk’s value to business decision-makers, and manages sales pipelines in Salesforce. The role requires native-level Swedish, proficient English, strong communication skills, perseverance, customer focus, and an interest in developing B2B SaaS sales expertise.

Manage complex international employee relations cases across the UK and Europe, including performance, conduct, probation, attendance, and policy matters. Advise and coach business leaders, maintain compliant documentation, use AI and case data to improve workflows, identify trends, and support proactive risk mitigation. Partner with People teams and business units to resolve cases efficiently and consistently.

Own the visual direction, architecture, governance, accessibility, documentation, and adoption of Perk’s Suitcase design system across web and mobile. Partner with designers, engineers, content teams, and leadership to define tokens, components, roadmaps, metrics, and AI-ready specifications. Champion design system usage, integrate systems, improve Figma-to-code parity, and coach teams on contribution and implementation.

Manage complex international employee relations cases across the UK and Europe, advising leaders on performance, conduct, probation, attendance, and policy matters. Implement AI-enabled workflows to improve case management, documentation, data analysis, and manager support. Resolve cases efficiently while maintaining compliance, consistency, and human-centered service. Partner with People teams and business units, using case data to identify trends, risks, and opportunities for proactive intervention.

Guide Italian and emerging-market customers from signup through launch. Own implementation plans, gather requirements, configure accounts, coordinate integrations, troubleshoot issues, deliver stakeholder training, monitor early adoption, and manage risks and timelines. The role requires strong communication, project coordination, problem-solving, customer relationship management, and professional fluency in Italian and English.

Supports Marketing Leadership through calendar and team coordination, OKR cadence, onboarding, learning programs, offsites, events, budget tracking, purchase orders, invoice administration, tooling audits, and workflow automation. The role uses Asana and AI to improve cross-functional marketing operations, reduce administrative work, and support launches and process rollouts.

Generate and qualify UKI sales leads through phone, email, and social outreach. Engage prospects, understand their business travel needs, communicate Perk’s value, schedule consultations for account directors, and maintain accurate Salesforce records. The role partners with marketing to improve lead generation and qualification, conducts high-level discussions with business decision-makers, and requires persistence, strong communication, B2B solution-selling knowledge, and legal authorization to work in Spain.

Own North American paid search across Google Ads and Microsoft Advertising, managing bids, budgets, keywords, testing, conversion tracking, attribution, and performance reporting. Partner with SEO on answer engine optimization and use AI-driven search insights to improve demand generation. Collaborate with field marketing, SDR, creative, brand, sales, and platform partners to generate high-quality B2B leads and pipeline.

Build and improve Salesforce user experiences for Sales and Revenue teams. Responsibilities include auditing Lightning pages, creating UX roadmaps, designing and prototyping workflows, developing reusable Lightning Web Components and Apex, configuring Salesforce tools, conducting usability testing, tracking adoption and performance, and documenting releases. The role also involves collaborating with global sales, RevOps, marketing, data, architecture, and administration teams while following Salesforce development and release standards.

Build and improve Salesforce user experiences for sales and revenue teams. Responsibilities include auditing Lightning pages, creating UX roadmaps, designing and prototyping workflows, developing reusable Lightning Web Components with Apex and SOQL, configuring Salesforce interfaces, conducting usability testing, tracking adoption and performance, and documenting releases. The role also involves collaborating with global admins, architects, data teams, and sales representatives while following Salesforce development, source control, and deployment standards.

Build and maintain production-grade, multi-step AI agents and reusable agent frameworks for revenue automation. Integrate Salesforce, outbound, enrichment, and internal systems through Python, APIs, webhooks, and automation tools. Design reliable data pipelines, observability, error handling, and monitoring. Partner with Sales and GTM leadership to identify automation opportunities, translate business needs into technical solutions, enable nontechnical users, and establish engineering standards for AI systems.

Serve as the primary data consultant for a business domain, translating stakeholder needs into prioritized data product requirements, conducting lightweight ad-hoc analysis (SQL, Looker), triaging requests, tracking business value and ROI, and enabling teams to self-serve while ensuring data quality, adoption and measurable impact.

Serve as the primary data consultant for a business domain: define data strategy, shape and prioritise demand, triage ad-hoc requests, perform lightweight SQL/Looker analysis, track value realization, and drive adoption and data literacy across stakeholders while partnering with Data teams to deliver scalable data products.

Provides multichannel customer support for corporate business travel, including booking and modifying complex international itineraries across air, rail, ground transport, and lodging. Enforces corporate travel policies, delivers VIP and executive concierge service, monitors disruptions and safety risks, and proactively reroutes travelers. Requires strong communication, active listening, problem-solving under pressure, technology proficiency, and high booking accuracy. Includes eight weeks of training and hybrid work three days per week.

Manage North American paid search campaigns across Google Ads and Microsoft Advertising, including bidding, budgets, keywords, optimization, testing, attribution, and reporting. Partner with SEO on answer engine optimization and assess AI-driven search features. Collaborate with field marketing, SDR, creative, brand, sales, and platform partners to improve B2B lead quality, pipeline, and campaign performance.