Jobs at Perk

Onboard Premium and Pro customers onto the TravelPerk platform by configuring accounts, gathering requirements, coordinating rollouts, conducting stakeholder training, supporting integrations, and monitoring post-launch adoption. The role manages client and internal stakeholders, provides best-practice recommendations, resolves implementation issues, and continuously improves onboarding processes.

Onboard Premium and Pro customers by configuring TravelPerk accounts, gathering requirements, coordinating rollouts, conducting stakeholder training, supporting integrations, and monitoring post-launch adoption. The role manages client relationships, provides best-practice recommendations, coordinates cross-functional teams, and continuously improves implementation processes. Strong project management, change management, communication, problem-solving, and customer-success skills are essential.

Handle business travel bookings, amendments, cancellations, and European and domestic arrangements for flights, hotels, and car rentals. Communicate with clients through chat, phone, and email, maintain GDS queues, resolve enquiries independently, and build client relationships. Mentor junior consultants and quality-check their work while working a flexible split shift.

Provides business travelers with high-quality support for bookings, amendments, cancellations, and travel arrangements across flights, hotels, and car rentals. Handles client communications through chat, phone, and email; maintains GDS queues and service-level agreements; resolves queries independently; develops client relationships; and mentors junior consultants. The role works permanent night shifts and is fully remote, with training and events at the Birmingham hub.

Lead and scale a global Spend customer care organization of 50+ professionals. Set the operating strategy, build processes and automation, manage SLAs, CSAT, churn, retention, and productivity, and partner cross-functionally to improve operational performance. Develop high-performing teams, drive data-informed continuous improvement, and oversee initiatives supporting the growth of Perk’s Spend product.

Lead the Billing product area, focusing on strategy, execution, and collaboration to enhance financial operations and customer experience.

The Product Manager will oversee the Billing product area, focusing on tax compliance, AI invoice automation, and financial operations to enhance customer trust and drive company growth.

Manage a portfolio of long-tail business customers across growth markets, primarily Italy, CEE, and APAC. Build stakeholder relationships, improve product adoption, identify upsell and cross-sell opportunities, and drive retention, growth, and margin. Deliver business reviews and data-informed recommendations, resolve recurring challenges, coordinate with internal teams, and prioritize account activities to maximize commercial impact.

Own the full enterprise sales cycle across DACH markets, targeting Swiss companies with 250–5,000+ employees. Responsibilities include prospecting, product demonstrations, negotiation, closing, forecasting, stakeholder engagement, SaaS consultation, and identifying upsell or partnership opportunities. The role also contributes to sales best practices, project ownership, and customer-centric growth initiatives while engaging finance, procurement, IT, and travel-management leaders.

Own the full enterprise sales cycle for the Swiss market, targeting companies with 250–5,000+ employees. Responsibilities include prospecting, product demonstrations, negotiations, closing, stakeholder engagement, forecasting, sales analytics, upselling, and consulting clients on SaaS travel and spend solutions. The role also contributes to sales best practices and broader business projects while working with finance, procurement, IT, and travel-management leaders.

Design, build, and maintain scalable AWS infrastructure and developer tooling. Enable teams to own systems, support CI/CD, observability, containers, on-call/incident management, and collaborate with SRE/security to ensure resilient, secure services.

Design, build, maintain, and scale reliable AWS cloud infrastructure and developer tooling. Enable engineering teams to own and operate their services, collaborate with SRE and security teams, support resilient application development, and participate in on-call and incident management. The role also covers infrastructure as code, CI/CD, observability, containerization, scripting, troubleshooting distributed systems, cloud networking, and security or compliance practices.

Drive sales across the Benelux and Nordics by prospecting outbound and inbound leads, conducting product demonstrations, managing the full sales cycle, negotiating with stakeholders, and closing new business. Maintain accurate Salesforce records, build C-suite relationships, articulate product value, and collaborate with Marketing to improve lead qualification and market awareness.

Owns the full sales cycle for Benelux and Nordics markets, including prospecting, pipeline development, inbound and outbound lead management, product demonstrations, stakeholder engagement, negotiation, closing, and CRM administration in Salesforce. The role requires fluent French, B2B solution-selling expertise, strong communication and presentation skills, C-suite relationship development, and legal authorization to work in Spain.

Own web request intake, technical scoping, prioritization, and delivery coordination between development, marketing, and business stakeholders. Build and deploy pages in Storyblok, perform technical and cross-browser QA, maintain web backlogs and sprint boards, support CRO and A/B testing initiatives, and produce status and pipeline reports. The role also establishes briefing and triage standards while using AI tools responsibly in web production.

Provide first-line IT support with emphasis on macOS troubleshooting, hardware lifecycle (procurement, deployment, inventory, loaner pool), repair and warranty coordination, AV and accessories management, IT onboarding, device provisioning/shipments, office moves, and proactive hardware refresh planning.

Manage a portfolio of Tier 1 enterprise customers across the Benelux and Nordics, strengthening executive relationships, increasing product adoption, and identifying upsell and cross-sell opportunities. Use data analytics to deliver business reviews and presentations, solve account issues, coordinate internal teams during product integrations, and maximize customer satisfaction, growth, and margin.

Build and maintain Clay-based enrichment workflows, AI-powered outbound systems, and signal-based prospecting infrastructure. Integrate Salesforce, Outreach, Gong, data providers, APIs, and automation tools while enforcing data quality, routing, segmentation, and attribution standards. Partner with Sales and Revenue Systems to troubleshoot GTM workflows, improve productivity, evaluate AI tooling, and execute the systems roadmap.

Build and maintain Clay-based enrichment workflows, AI-powered outbound systems, signal-based prospecting infrastructure, and GTM data integrations. Configure Salesforce, Outreach, Gong, and related tools; automate data hygiene, routing, deduplication, and personalization; troubleshoot workflow failures; and partner with Sales and Revenue Systems to improve productivity and pipeline generation.

Build and maintain production-grade, multi-step AI agents and reusable agent frameworks for revenue automation. Integrate Salesforce, outbound, enrichment, and internal systems through Python, APIs, webhooks, and automation tools. Design reliable data pipelines, observability, error handling, and monitoring. Partner with Sales and GTM leadership to identify automation opportunities, translate business needs into technical solutions, enable nontechnical users, and establish engineering standards for AI systems.