Speditionskaufmann

Reposted 19 Hours Ago
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Oberhausen, Nordrhein-Westfalen, DEU
In-Office
Mid level
Artificial Intelligence • Big Data • Computer Vision • Robotics • Virtual Reality
The Role
Plan and optimize end-to-end transportation processes, manage carriers and resources, monitor operations and resolve issues, handle customer service and claims, and lead and develop a transportation team to ensure efficient, timely, and cost-effective logistics operations.
Summary Generated by Built In

Who We Are

At JINGDONG Logistics (JD Logistics), part of JD.com, we are a leading technology-driven supply chain and logistics solutions provider under JD.com. Built on deep expertise in automation, smart fulfilment, and data intelligence, we operate end-to-end logistics services that empower businesses and enhance customer experience. Our integrated networks span warehouse management, line-haul transportation, last-mile delivery, bulky items logistics, cold chain, and cross-border operations, ensuring speed, reliability, and precision at every stage.

Our Global Reach

JINGDONG Logistics has developed one of the most extensive logistics infrastructures in the world, managing more than 3,600 warehouses with over 34 million square meters of space. Our Global Smart Supply Chain Network combines highly automated warehousing with robust international transportation solutions, enabling seamless cross-border movement. Today, we operate 130+ bonded, direct mail, and overseas warehouses across 23 countries and regions, supported by our global brands, JoyLogistics and JoyExpress, as we continue scaling JD.com’s international logistics footprint.

Learn more about who we are and what we do: https://www.jingdonglogistics.com/

What We Offer

Joining JD Logistics means helping shape the future of global supply chain and logistics. You’ll work with smart warehousing, autonomous delivery, and innovative technology that keeps goods moving worldwide. With a competitive salary, great locations, and a supportive, people-first culture, you’ll have the space to take on meaningful challenges, grow your skills, and make a real impact in a fast-evolving industry.

About The Team

You’ll be joining the JINGDONG Logistics team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.

1. Transportation Process Planning & Optimization: Plan transportation strategies based on business needs, optimizing end-to-end processes including cargo collection, sorting, transit, and delivery. Streamline routes to minimize returns, establish standardized operating procedures, improve efficiency, and reduce costs.
2. Carrier & Resource Management: Evaluate and select high-quality carriers, implement performance assessment systems, and oversee daily operations to address anomalies. Integrate and allocate transportation resources, develop new channels, optimize routes and capacity configurations, and ensure service quality and timeliness.
3. Operations Monitoring & Problem Resolution: Monitor real-time transportation metrics (cost, efficiency, profit/loss) and establish risk alerts to address anomalies promptly. Analyze operational data to identify optimization opportunities, develop improvement plans, and ensure stable transportation operations.
4. Customer Service & Collaboration: Align with customer needs, manage end-to-end service cycles, and resolve complaints/claims. Coordinate internal teams and external partners to ensure seamless transportation processes, enhancing customer satisfaction and experience.
5. Team Management & Capability Building: Set team goals, delegate tasks, and provide training/guidance. Establish a talent development system to elevate team members’ professional skills and service awareness, ensuring efficient execution and sustainable growth of transportation operations.

At JINGDONG Logistics, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.

Ready to apply?

Take the next step in your career, apply now and explore the opportunities we have to offer.

Skills Required

  • Transportation process planning and optimization
  • Carrier evaluation, selection, and performance management
  • Operations monitoring, data analysis, and problem resolution
  • Customer service coordination and complaint/claim handling
  • Team management, training, and capability building
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The Company
HQ: Beijing
28,380 Employees
Year Founded: 1998

What We Do

JD.com, Inc. (Nasdaq: JD) is China's largest retailer, online or offline, and the world's third largest Internet company by revenue. With more than 300 million customers, JD.com is expanding quickly in China because consumers increasingly demand the authentic, high-quality products JD is known for. We work closely with both domestic brands and top international brands to bring fresh food, apparel, home appliances, baby products and more to Chinese consumers. To power this massive business we operate our own nationwide logistics network, from warehouses to the last mile. We can deliver up to 90% of orders same- or next-day, making our service the fastest and most reliable delivery service of any large-scale e-commerce company in the world. By investing in the most cutting edge technologies, JD.com is shaping the future of retail in China and beyond. Our scientists are working on innovative solutions for all parts of our business using big data, artificial intelligence, robotics, computer vision, virtual and augmented reality, unmanned vehicle systems, and more. Headquartered in Beijing, JD.com is a Fortune Global 500 company with offices around the world, including in New York, Tokyo and a research and development center in Silicon Valley.

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