Jobs at JD.com

Lead Joybuy UK's social media strategy and content across platforms; manage influencer partnerships end-to-end; plan and execute offline events and activations; coordinate agencies and partners; analyse performance and optimise content to drive engagement, traffic and commercial results.

Manage full lifecycle of assets and optimize inventory processes. Oversee facilities (dormitories, dining), supervise vendors, lead administrative projects (leasing, renovation), control expenses, and develop administrative processes and systems to improve efficiency.

Support logistics operations through data analysis, process design and optimization, market research, cross-department project coordination, operational monitoring and issue resolution, and onsite training and talent development to ensure business continuity and performance.

Lead treasury board coordination and decision support for Hong Kong; act as treasury business partner for HK/Macau businesses; design liquidity and capital structures for post-M&A integration; align treasury systems with centralized platforms; manage relationships with banks, insurers, payment providers and regulators; provide compliance, risk oversight and ongoing treasury advisory services.

Design, build, and deploy intelligent AI agents for e-commerce and logistics. Develop agent architectures using ML, NLP, reinforcement learning, and multi-agent techniques; integrate with JD systems; run experiments, monitor performance, and collaborate with cross-functional teams to deliver scalable, production-ready solutions.

Lead European warehousing and logistics procurement: manage suppliers, execute sourcing and contracts, control costs, optimize procurement processes (including e-procurement), and coordinate cross-functional support to meet operational and cost-saving targets.

Manage supplier relationships and the end-to-end procurement lifecycle, negotiate prices and contracts, drive cost-optimization targets, streamline and digitize procurement processes, and collaborate cross-functionally to ensure timely delivery and quality compliance across global markets.

Manage end-to-end global recruitment for functional roles, proactively source passive overseas candidates, conduct English interviews, collaborate with hiring managers, maintain ATS data, generate recruitment reports, and optimize hiring processes while ensuring strong candidate experience.

Develop and manage 1–6 month last-mile capacity plans, monitor actual capacity and identify risks, propose mitigations, analyze gaps between plan and execution, implement system and process improvements, and create/coordinate peak capacity plans with stakeholders.

Lead end-to-end talent acquisition: create hiring plans and strategies, manage full-cycle recruitment for key roles, expand and optimize sourcing channels, build talent pools and databases, improve recruitment processes and systems, and analyze hiring data to inform strategy and reporting.

Lead and supervise inbound warehouse operations: manage receiving, sorting, put-away, safety compliance, team performance, WMS usage, cross-department coordination, and continuous improvement to ensure accurate, efficient inbound flow.

Support Marketplace (POP) growth by analyzing business performance, building dashboards and forecasts, monitoring KPIs (GMV, orders, revenue, conversion, fulfillment), identifying opportunities, supporting cross-functional strategic initiatives, automating reporting, and presenting insights to senior management.

Lead design and implementation of global talent development strategy: build talent pipelines, career paths, training programs, evaluation systems, assessment centers, and empower HRBPs and business leaders to standardize talent management and succession planning.

Support end-to-end sales operations including contract signing, billing setup, and customer account management. Collect and analyze sales data, build dashboards, and provide insights to improve sales performance. Manage customer lifecycle, segmentation, renewals, and churn recovery. Optimize sales support processes, create SOPs, and train sales teams. Monitor sales risk and compliance, prevent fraudulent or non-compliant activities, and drive continuous operational improvements.

Own and grow the FMCG assortment for the German market: select products and brands, onboard and launch listings, execute pricing/promotions and assortment strategy, monitor sales/margin/traffic, and use customer and market data to optimize category performance.

Design, develop, and maintain system modules; create and review architecture for scalability; diagnose and resolve complex technical issues; collaborate with product and test teams to deliver projects; establish coding standards and quality monitoring; research and validate new technologies for adoption.

Manage and grow client relationships for logistics accounts; act as liaison with warehousing, transportation, delivery and systems teams; coordinate resources to resolve client needs; conduct business reviews and improve processes; assist customers with order exceptions, tracking verification, and handling lost or damaged goods.

Support day-to-day warehouse operations through data entry, document management, workforce coordination, reporting, cross-functional communication, customer feedback resolution, and process improvement initiatives to enhance operational efficiency.

Design, maintain, and analyze customer experience and operational quality monitoring across warehousing and last-mile delivery. Build KPIs, dashboards, and automated reports, perform root-cause analysis, drive corrective actions, and partner with cross-functional teams to improve service quality and customer satisfaction.

Provide tax support for TMT business, manage tax filings and compliance, respond to local tax inspections, assess and mitigate tax risks, and collaborate with business units on tax matters.