Jobs at JD.com

Leads daily warehouse operations across receiving, picking, packing, and shipping. Assigns work, balances workloads, trains and develops team members, monitors workflows and KPIs, resolves bottlenecks, coordinates with other departments, supports continuous improvement, and maintains a safe, clean, and productive workplace.

Supports warehouse operations through data entry, document management, workforce coordination, operational reporting, cross-functional issue resolution, customer feedback response, and process improvement. The role also assists with projects, analyzes operational data, and helps improve efficiency and customer satisfaction in a fast-paced logistics environment.

Lead high-severity security incident response and investigations across cloud environments. Own the incident lifecycle from detection through recovery, improve detection and response capabilities, develop automation and AI-assisted workflows, conduct root cause analysis, maintain operational documentation, communicate with executives, and mentor security engineers within a global 24/7 on-call operation.

Senior Compliance Manager role based in Spain at JD.com, responsible for supporting the company’s compliance framework within its global technology and supply chain ecosystem. The provided description contains limited role-specific responsibilities or qualifications, emphasizing JD.com’s international operations, collaborative culture, innovation, and commitment to integrity and inclusion.

Lead strategic procurement for Middle East warehousing, trucking and last-mile services. Source, evaluate and onboard suppliers, negotiate long-term contracts, manage supplier performance systems, analyze market and regulatory risks, and coordinate cross-functionally to optimize cost and service quality across end-to-end logistics scenarios.

Leads Joybuy’s major pan-European promotional campaigns, including Black Friday, Christmas, seasonal events, and UEFA activations. Owns campaign strategy, merchandising, promotional mechanics, cross-functional coordination, project governance, KPI monitoring, and post-campaign optimization. Partners with merchandising, procurement, marketing, and country operations teams to drive traffic, conversion, sales, and operational excellence across multiple European markets while using AI and data-driven insights to improve campaign performance.

Oversee daily outbound fulfillment operations, supervise and develop warehouse associates, allocate resources, monitor shipping and quality KPIs, resolve operational issues, and implement process improvements. The role coordinates with inbound, inventory, and transportation teams, maintains performance and training records, prepares management reports, and enforces warehouse safety standards while meeting shipping targets and deadlines.

Leads an inbound customer service team by managing daily operations, service levels, staffing, coaching, escalations, and performance improvement. Monitors queues and metrics, analyzes trends, implements corrective actions, schedules coverage, ensures policy compliance, and collaborates across departments to improve customer satisfaction and operational efficiency.

Operate sorting equipment to classify, pick, and transport goods accurately and efficiently. Inspect and maintain conveyors and scanners, report equipment faults, conduct quality reviews, document exceptions, support urgent order changes, coordinate with packing and outbound teams, allocate wave tasks, and maintain clean, organized work areas through 6S practices.

Partners with logistics leadership to align HR strategy with business goals. Leads talent management, recruitment, employee relations, organizational change, compensation and benefits guidance, labor-law compliance, HR analytics, and engagement and inclusion initiatives across German and European operations.

Leads an inbound customer service team, overseeing daily operations, service quality, staffing, schedules, escalations, and performance metrics. Coaches and develops representatives, analyzes trends, implements corrective actions, ensures policy compliance, and collaborates cross-functionally to improve customer satisfaction and efficiency.

Leads daily outbound warehouse operations, supervising associates, allocating resources, monitoring shipping and quality KPIs, improving fulfillment processes, resolving operational issues, and enforcing safety standards. The role also includes team training, performance reporting, recordkeeping, and cross-functional coordination with inbound, inventory, and transportation teams.

Partners with logistics leadership on strategic HR matters, talent management, recruitment, employee relations, organizational change, compensation, benefits, compliance, HR analytics, and DEI. The role requires advising on Dutch and EU labor law, supporting high-volume logistics and warehouse operations, developing talent programs, and influencing stakeholders across a global organization.

Conduct industry research, identify investment targets, build valuation models, structure transactions, perform due diligence, prepare investment analyses, manage post-investment performance, develop improvement and exit strategies, and collaborate across departments to integrate investments with JD Group strategy.

Develop and manage enterprise customers, execute B2B sales strategies, design logistics and supply chain solutions, negotiate contracts, drive implementations, identify opportunities, manage accounts receivable, and strengthen customer relationships. Collaborate cross-functionally with Operations, Product, and Business teams to optimize fulfillment, delivery, service, customer satisfaction, and retention.

Drafts, reviews, and negotiates commercial contracts; manages litigation and disputes; assesses legal and compliance risks; advises business teams; delivers legal training; researches regulations and case law; collaborates across departments; interfaces with regulators; and improves legal processes and risk-prevention systems.

Lead Joybuy’s marketing strategy and execution in Spain, translating European priorities into locally relevant initiatives. Own integrated brand, performance, content, CRM, and social campaigns; analyze consumers, competitors, KPIs, ROI, and budgets; build media and industry relationships; manage and develop the local marketing team; and collaborate with European and global stakeholders.

Processes and tracks work orders from submission through completion. Responsibilities include verifying request details, entering data, communicating with stakeholders, monitoring status, generating reports, maintaining records, escalating issues, and improving processing procedures. The role requires strong organization, attention to detail, communication, computer proficiency, and the ability to manage multiple tasks independently in a fast-paced environment.

Leads outbound warehouse operations, including team management, task allocation, picking, packing, order fulfillment, parcel handoffs, exception handling, staff training, safety compliance, and process optimization. Monitors productivity and accuracy data, improves workflows and storage layouts, coordinates with logistics and customer service teams, and drives standardized procedures and continuous operational improvement.

Leads inbound warehouse operations by supervising associates, overseeing receiving and storage, monitoring workflow efficiency, enforcing safety and quality standards, resolving operational issues, maintaining records, and coordinating with outbound and inventory teams. Trains and develops staff, reviews performance, supports process improvements, and helps implement new inbound procedures and technologies.