Jobs at JD.com

Leads daily sorting operations by allocating tasks, scheduling personnel, coordinating equipment, supervising workflows, resolving cargo exceptions, inspecting quality, optimizing processes, and training team members. Collaborates with loading, unloading, and transportation teams to ensure accurate, timely sorting and efficient end-to-end logistics operations.

Analyze financial data and performance, prepare reports, support sales and business decisions, identify financial risks, optimize finance processes, and contribute to budgeting and resource allocation. The role partners closely with sales and marketing teams, monitors budget execution, ensures financial compliance, and provides recommendations to improve financial health and operational performance.

Lead and implement continuous improvement projects across logistics, warehousing, sorting, and transportation. Map workflows, analyze operational data, define KPIs, create SOPs, and drive cross-functional change to improve efficiency and reduce costs.

Plans and executes regional business projects aligned with strategic objectives. Tracks KPIs, analyzes performance and risks, supports management decisions, coordinates cross-functional teams, improves project and collaboration processes, and ensures management initiatives become measurable results.

Lead marketing operations across product category planning, promotions, marketing resource allocation, and regional execution. Partner with merchandisers to optimize product assortment, supply, margins, profitability, order volume, and GMV growth. Use data insights to improve marketing effectiveness and coordinate plans supporting sustainable platform development.

Manage product category planning, promotional execution, marketing resource allocation, and regional marketing operations. Responsibilities include selecting products for market scenarios, optimizing product mix and margins, controlling promotion profitability, using data insights to improve marketing effectiveness, and coordinating plans to drive order volume, GMV growth, and platform profitability.

Supports JD Worldwide’s strategic partnerships through commercial development, executive-level account management, negotiations, data-driven analysis, and cross-functional project execution. The role helps build partner relationships, develop joint business plans, improve partner performance, expand into new markets, and support post-merger integration initiatives. It requires strong communication, project management, business judgment, and the ability to coordinate business, strategy, finance, legal, product, operations, and supply chain stakeholders.

Manage product category planning, promotional campaigns, marketing resource allocation, and regional marketing operations. Coordinate with merchandisers, optimize product mix and margins, use data insights to improve marketing effectiveness, and execute plans designed to increase orders, GMV, sales, and platform profitability.

Develop logistics customers and warehouse projects, execute sales plans, achieve performance targets, maintain customer relationships, negotiate contracts, manage receivables, gather market intelligence, control project risks, and provide feedback supporting internal process and technology improvements.

Leads national sales strategy and business development for JD Logistics in Vietnam. Owns revenue, profit, customer experience, market expansion, customer acquisition, sales target execution, and local team recruitment and development. Requires strong logistics and supply chain expertise, strategic planning, commercial judgment, leadership, multicultural collaboration, and professional Chinese proficiency.

Supports compliance activities within warehouse operations, helping ensure adherence to operational standards, procedures, and applicable requirements. The role works in a fast-paced logistics environment focused on warehouse quality, accuracy, and reliable supply chain execution.

Leads daily inbound warehouse operations, including unloading, receiving, quality inspection, and putaway. Manages team training and performance, monitors operational metrics, coordinates with warehouse, transportation, and procurement teams, ensures safety compliance, resolves exceptions, and drives process improvements. Requires at least three years of warehouse or logistics experience, including one year managing teams, plus WMS knowledge and proficiency with office software.

Manages relationships with Chinese clients expanding into Europe, serving as the liaison between customers and internal logistics teams. Coordinates responses across warehousing, transportation, delivery, and systems; conducts business reviews; improves operational processes; operates client systems; resolves order exceptions; verifies tracking; and handles lost or damaged goods.

Execute and monitor daily operations, collect and analyze operational data, follow established processes, resolve system exceptions, coordinate with relevant departments, and support testing and optimization of operational tools and systems. The role requires Excel proficiency, strong communication and teamwork, attention to detail, accountability, and the ability to work under pressure. Candidates with at least one year of operations experience are preferred, though outstanding graduates may be considered.

Conduct market research, develop commercial operating strategies and budgets, plan business layouts, coordinate suppliers and partners, optimize customer service, monitor sales and traffic metrics, control costs, and manage operational teams to improve execution and profitability.

The job description provides general information about JD.com, its global technology and supply chain ecosystem, company culture, and inclusive workplace. It does not specify the PMO role’s responsibilities, qualifications, technologies, compensation, travel expectations, or clearance requirements.

Leads regional treasury operations, including FX management, payments, collections, trade finance, liquidity pools, cash investment, and working capital optimization. Develops treasury policies, reviews transactions, manages reporting and systems requirements, and partners with business, finance, tax, legal teams, banks, insurers, and payment service providers. Supports contract reviews, risk assessments, business expansion, and treasury initiatives across international operations.

Leads administrative management system development, budget and cost control, fixed asset management, vendor and resource management, and operational improvement. The role establishes policies, procedures, performance evaluation, risk management, and sustainable administrative mechanisms. It requires strong analytical, coordination, project management, cost optimization, and process improvement capabilities, with responsibility for independently driving cross-functional management initiatives in a large enterprise environment.

Develop data models, KPI frameworks, monitoring mechanisms, and analytical approaches aligned with business goals. Analyze trends, anomalies, risks, and operational performance to generate actionable business insights. Support key projects, translate business needs into data product requirements, and drive dashboards and business intelligence tools. Collaborate cross-functionally to implement recommendations and improve data accessibility, decision-making, and business performance.

Supervise daily sorting operations across shifts, allocate staff, monitor throughput and accuracy, manage employees and agency workers, enforce health and safety standards, coordinate with inbound, outbound, and transport teams, track productivity KPIs, prepare shift reports, and support peak-season staffing and continuous improvement.