Jobs at JD.com

Supports end-to-end supply chain operations across procurement, transportation, warehousing, fulfillment, inventory, and distribution. Assists with logistics scheduling, data analysis, reporting, process optimization, cross-functional communication, and digitalization projects. May participate in warehouse activities including picking, packing, receiving, and shipping while following safety protocols.

Leads middle-mile transportation operations across drayage, FTL/LTL linehaul, freight forwarding, company fleets, and external carriers. Responsibilities include transportation strategy, route and network optimization, carrier sourcing and negotiations, TMS implementation, DOT/FMCSA compliance, KPI and cost management, P&L oversight, executive reporting, client service, claims resolution, and cross-functional supply chain collaboration.

Own relationships with ISV, integrator, and technology ecosystem partners supporting marketplace sellers. Responsibilities include partner onboarding, activation, commercial negotiations, revenue growth, seller enablement, cross-functional coordination, issue escalation, and performance reporting. The role tracks GMV, seller health, and activation metrics while aligning Customer Success, Fulfillment, Seller Operations, Product, and R&D teams to improve partner and seller outcomes.

Own and scale Joybuy POP’s marketplace seller lifecycle across the UK, Germany, France, and Benelux. Build efficient acquisition, onboarding, segmentation, and account management models; lead the scaled AM team; establish funnel and productivity metrics; improve seller activation and retention; partner with Compliance, Product, and Integrator teams; implement automation; and represent the function in strategic planning.

Lead supply chain optimization across inbound operations, warehouse automation, logistics processes, supplier management, and cost reduction. Analyze operational data, identify bottlenecks, develop improvement plans and SOPs, iterate system capabilities, and manage cross-functional implementation projects. Coordinate with suppliers and internal teams to improve efficiency, accuracy, speed, ROI, and end-to-end supply chain competitiveness across European e-commerce operations.

Provides administrative support within a global logistics organization. The posting emphasizes collaboration, ownership, high-quality results, and working in a fast-paced environment, but does not specify detailed day-to-day responsibilities or required qualifications.

Analyze customer needs and industry trends, design tailored logistics solutions, coordinate sales, product, and delivery teams, and support successful implementation. Optimize solutions using customer feedback, market data, and competitor insights. Maintain customer relationships, identify expansion opportunities, and contribute to renewals and upsells. Document reusable methodologies, share best practices, and provide internal training to strengthen solution design and delivery capabilities.

Own the marketplace ISV and integrator layer end to end, translating business needs into technical specifications, managing API integrations and releases, and ensuring operational reliability. Responsibilities include onboarding, UAT, go-live support, monitoring integration health, troubleshooting failures, selecting and scaling tools, establishing technical standards, identifying automation opportunities, and reporting on adoption and risks. The role partners closely with engineering, platform, commercial, account management, and customer success teams.

Conduct fresh-product quality inspections, verify quarantine and supplier documentation, monitor cold-chain temperatures, and enforce quality controls across warehousing and logistics. Perform inbound sampling, product and packaging inspections, nonconformance isolation, traceability, CAPA, root-cause investigations, and supplier issue resolution. Support EU regulatory compliance, official audits, complaints, recalls, and cross-border quality communication.

Lead national sales and business development for JD Logistics in Vietnam. Develop and execute sales strategies, achieve revenue and profit targets, expand customer acquisition channels, manage major supply chain clients, and build a high-performing local team through recruitment, training, and development. The role requires cross-functional leadership in a multicultural environment and strong knowledge of international logistics products.

Manage end-to-end warehouse operations across inbound, inventory, and outbound processes. Monitor operational KPIs, develop production plans, allocate workforce, supervise daily activities, resolve issues, and lead process improvements. Ensure compliance with safety, quality, and company policies while improving productivity, accuracy, throughput, and fulfillment performance.

Lead JD Logistics’ sales strategy and team in Vietnam, driving business development, revenue growth, strategic account management, contract negotiations, and integrated logistics solution sales. The role targets multinational, manufacturing, e-commerce, and cross-border clients across warehousing, fulfillment, transportation, customs, and supply chain services. It also requires collaboration with operations and product teams, market expertise, local client relationships, and brand representation at industry events.

Manage localization of Joybuy's European e-commerce interfaces: vendor and language resource management, QA and issue resolution, build glossaries/style guides, lead localization optimization projects, collaborate with product/marketing/operations, and work with the AI team on multilingual LLM data annotation, quality assessment, and prompt optimization for French/German/Dutch/English.

Manage the full lifecycle of cross-border logistics sales projects across Japan, Korea, and Australia, including pipeline tracking, bids, contracts, fulfillment, collections, risk correction, and reporting. Coordinate sales, solution, operations, finance, and legal teams to deliver revenue, cost reduction, and efficiency initiatives. Maintain contract and SLA tracking, drive accounts receivable closure, and build regional project-management knowledge resources.

Lead European brand social strategy and central calendar, create social-first campaign toolkits and reusable assets, grow community engagement and organic traffic, manage influencer best practice, monitor cross-market performance, and support local teams to ensure consistent brand voice and creative standards.

Plans and executes regional business projects aligned with strategic objectives. Tracks KPIs, analyzes performance and risks, supports management decisions, coordinates cross-functional teams, improves project and collaboration processes, and ensures management initiatives become measurable results.

Oversee daily operations, monitor KPIs, improve efficiency, supervise teams, coordinate logistics and warehouse functions, resolve operational issues, ensure compliance, prepare performance reports, and lead process-improvement initiatives. The role requires collaboration across logistics, warehousing, customer service, and sales while maintaining quality, safety, and operational standards.

Owns the European reverse logistics program, including customer returns and reverse shipping. Defines standards, processes, and frameworks to improve after-sales customer experience with procurement, country operations, and out-of-home delivery stakeholders. Coordinates the launch and performance monitoring of at least three third-party logistics carriers in 2026, tracking pickup timeliness, reverse-shipping lead times, and related service metrics.

Localize Joybuy’s multilingual e-commerce website and marketing content, manage language vendors and resources, and ensure translation quality through QA and issue resolution. Develop glossaries, style guides, and process documentation; lead localization optimization projects with product, marketing, operations, and development teams. Support multilingual LLM training through data annotation, quality assessment, prompt optimization, and evaluation of French, German, Dutch, and English outputs.

Develop data models, KPI frameworks, monitoring mechanisms, and analytical approaches aligned with business objectives. Analyze trends, anomalies, risks, and operational performance to provide actionable business insights. Support key projects, track outcomes, translate business needs into dashboard and business intelligence requirements, and drive data applications. Collaborate cross-functionally to implement recommendations and improve decision-making, service quality, user operations, and efficiency.