Specific Job Duties/Responsibilities:
Perform assigned RCM activities including charge posting, payment posting, AR follow-ups, and patient statement processing.
Achieve daily production targets consistently, with a focus on accuracy and timeliness.
Maintain quality standards (>98% accuracy) while minimizing errors and rework.
Ensure SLA adherence of >95% across client deliverables.
Assist in correcting and resubmitting errors identified during audits or quality checks.
Update task trackers and report daily status to Team Lead/Sr. Executive.
Collaborate with the team to resolve AR and charge clarifications.
Learn and adhere to PMS workflows (IMS/eCW/MicroMD) and SOPs.
Maintain compliance with HIPAA, ISMS, and QMS standards.
Participate in training and actively apply process updates in daily work.
Requirements
Required Skills:
Good communication and problem-solving skills
Proficiency in MS Office (Excel, Outlook)
Strong attention to detail with focus on accuracy
Willingness to learn PMS tools (IMS/eCW/MicroMD) and adapt quickly to updates
Skills Required
- Good communication skills
- Problem-solving skills
- Proficiency in Microsoft Office, including Excel and Outlook
- Strong attention to detail and focus on accuracy
- Willingness to learn IMS, eCW, and MicroMD PMS tools
- Ability to adapt quickly to process updates
What We Do
Billed Right is a healthcare revenue cycle management company that helps medical practices improve financial performance through customized billing and RCM services. Its work spans insurance eligibility, charge posting, claim submission, denial management, payment posting, accounts receivable, reporting, and account management. Founded in 2006, the company focuses on solving healthcare organizations’ billing problems rather than simply selling products, emphasizing operational maturity, data-driven insights, and long-term client partnerships.
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